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8:30AM - 3PM
601 Main St, West Point
Banks
“Excellent service! I had a payment/banking issue and was directed to Ms. Misty Payne for assistance. Misty was very solution-oriented while still taking the time to hear everything I had to say and thoroughly answered every question I had. She was patient, kind, and very informative throughout our entire conversation. It was a great feeling to have someone on the line who genuinely cared about helping others. Thank you again, Misty, for your dedication and professionalism. It truly made a difference in my day!”
“Excellent service daily banking and mortgages. I recently sold a home and am buying another. The process has gone very well. Mr. Spencer Roecker is a wonderful loan officer who goes above and beyond. He made the experience very comfortable. Great service and reliability. I highly recommend Park community CU for all your banking needs .”
“The bank staff is so helpful and friendly. I absolutely love the “secret” late hours on Friday afternoons. Shhh… don’t tell anyone else that the bank is still open 3-5 pm on Fridays!”
“I went to this bank as a favor for a family member- to pay a bill. I had the money and knew a bit of her info to verify it was the correct account. Easy enough! The teller I worked with was friendly. Also, being the only customer in the bank, I was in and out in no time. The bank is a bit set back from the main road, thus you'll likely see the sign at the road for L&N before you see the building itself. That said, it was easy to get to. I don't see myself going back anytime soon as I don't have an account there (and I prefer online bill pay) but I can see why my family member has an account here!”
“I've been a member since 2013 and have ALWAYS found customer service to be superb. Any issue has been quickly solved. Never once has staff been rude; something I can't say for the other game in town.”
9AM - 4:30PM
8492 Dixie Hwy, Louisville
Banks
“Forcht is a great bank! The people are always very helpful, respectful and professional. I love the fact that someone answers the phone when you call. I love you be greeted when I walk in. That's important to me, as I'm sure it is for thousands of others too. It's nice to be able to speak to someone when you call. Thank you Forcht! I appreciate each one of you!”
“Love my bank and the employees. I get great service at this location and when I speak to reps on the phone they are just always so nice. And not fake nice, for real nice!”
“Halle P at the Dixie Branch provided nothing short of a ROCK star experience! She was pleasant, knowledgeable , and very efficient with our time! I couldn’t thank her enough for the pleasant experience!”
9AM - 5PM
10439 Dixie Hwy, Louisville
Banks
“There are many negative reviews but I have been banking with PNC for years and have never had any problems. I am always greeted when I enter. If I have any problems they are taken care of efficiently. The employees at this branch treat their customers very well.”
“I can also confirm that Mr. Erik is a very rude and unhelpful employee. I have have been with US bank for decades, back when they were firstar bank. I alway had great service till Erik refused to notarize a form for me. He tried to cite some lame excuse, and told me that I had to redo all my forms over before he would help me. He was disrespectful and dismissive to a long term customer. He should be fired and makes me never want to come to this branch again.”
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“Crystal and Keri are the best. They were able to prevent me from having a complete melt down explained at great lengths what to do and NOT DO they walked me through every step respected me in every way assured me things will be ok . And checked back with me and got me on the right track Home town banking is the only way to go Thank you ladies and West Point Bank”