Gerber Collision & Glass Baton Rouge - 6137 Siegen Lane repair center offers quality collision auto body repair services backed by their industry leading National Lifetime Guarantee. They repair all makes and models and provide free written repair estimates. The shop has received mixed reviews, with some customers praising the excellent work and smooth process, while others have had frustrating experiences with delayed repairs and issues with rental car coverage. One customer had a terrible experience at a nearby shop, but was pleasantly surprised by the outstanding job done by Gerber Collision. They mentioned the team, particularly Tori, made the whole process stress-free. However, another customer had a drawn-out repair process for their sister's SUV, with the shop initially ordering the wrong parts, leading to extended rental car costs that the shop was initially unwilling to cover. Despite the mixed reviews, the shop has also received positive feedback, with one customer stating the entire roof replacement on their vehicle was "top notch" and any small issues were quickly resolved by the manager, Hunter. Another long-time customer expressed their satisfaction with the friendly and helpful staff, as well as the regular updates they received on the status of the repair. While one customer found the shop's estimate to be higher than others, they acknowledged it was recommended by a friend. The only negative comment was regarding a strong odor inside the shop, which the customer preferred to avoid by conducting business outside. Overall, Gerber Collision & Glass Baton Rouge seems to provide quality collision repair services, though the customer experience can vary, with some facing delays and issues with rental car coverage, while others have been highly satisfied with the work and customer service.
Great and easy experience all the way around. Kept me updated at every step of the repair process and my car was ready on the exact date they said it would be. Great customer service as well. Hope I won't have to have my car repaired again but if I do, I know where I'm taking it!
July 2025
GERBER repaired my gmc 2500 and I am satisfied with the repair. It was through Costco insurance. Their is a small bushing missing from the tailgate which they said they would replace with in a week. Overall I would recommend them.
September 2024
The entire roof was replaced on my vehicle. The work was top notch. Had a small issue that was handled swiftly by the manger Hunter.
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop
