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“System Wireless repaired my iPhone screen within an hour — super fast and professional! The staff were honest about the cost and used original parts. My phone looks brand new again. Highly recommend their repair service!”
“We had a wonderful experience with Quincey at the ATT store on Perkint/Siegen He was extremely knowledgeable and efficient helping me get a new phone. Best experience I have ever had w ATT. Definitely worth the drive from St Francisville”
“Came by to get the charging port checked on my iPhone as I could not fully insert my charging cords into my phone. There was no wait and they helped quickly. Turned out it was a piece of plastic that got into the port. Greatly appreciate the help! Highly recommended”
“I bought a T Mobile I phone 14 recently for my son. I took it to T-Mobile at corporate blvd to switch it over. They gave me a hard time and said it was locked and couldn't do anything. They told me to go back to where I bought it which made no sense at all. I went back over to Phone Wiz and explained it to Michael. He said sit here, call T-Mobile customer service and I'll handle it for you. Twenty three minutes of holding later, that's what happened. Michael took my phone and handled everything. I've been here times and it's been morning but a pleasant, helpful experience. Michael is fantastic. T Mobile sucks.”
“Jessie at the BR Coursey store is absolutely awesome. I had to purchase but return a phone for a frustrating family issue. Jessie was not only technically savvy but showed compassion and willingness to resolve my issue. She has great Management potential!!! Thanks Jessie.”
“The tip of the charger for my daughter’s IPad broke off in the slot of her IPad making it impossible to charge it. I was unable to remove it myself and was dealing with a very unhappy IPad user. We walked into Wise Communications, not realizing they were closed for the evening, but the young man there greeted us kindly and was very helpful. He was finished fixing the problem before I even realized he had started, and the price for his service couldn’t be beat- even though it was after normal working hours. We left very satisfied and will definitely be back in the future.”
“Troy was very helpful with helping with my upgrade on my phone. Made sure I got the best deal and helped me leave with my new phone updated with all my old phones info quickly.”
“I will admit I'm a little anxious about asking for help at a Verizon store. You never know how you will be treated . For example, my husband had just gotten help at the Verizon store nearest our home, and it wasn't pleasant. So, I went out of my way to go to the College Dr. store because they had a good rating . I was so thankful that I did. Branton Turner
was at that store that day, and he was so kind and patient when he called customer service to get help . Branton made my day. He was truly a gem .
Actually, the staff at that store all appeared to be dedicated.”
“I had a great experience upgrading my old phone at this store. Bobby, the store manager, was an absolute pleasure to work with—friendly, efficient, and extremely knowledgeable. He had me set up and out the door with my new phone in just a matter of minutes. I highly recommend this location for anyone looking for fast, professional service.”
“After having horrible customer service over the phone, I went to the store on O'Neal. The representative, a young man named Serente provided excellent customer service. He was the only one working but was able to help myself and another customer. He solved my problem and now I'm at home and happy!”
“The females were very respectful they helped me out and directed me in the right directions. They persuaded me into doing beneficial things for my family and I and moving forward I will be asking for the help from a female worker when I return if any questions reach the surface. But for the male workers, they were very unprofessional and inconsistent with giving out the information that I very politely requested, and it seemed as if they did not want to help, and more so was bothered by my presence when I was only asking about my phone plans. He has HORRIBLE customer service skills and should be redirected immediately if possible.”
“Martyy is so awesome! So helpful with our problems with my daughter’s phone and great service getting her a new one! If you ever go to this store, ask for Martyy (with 2 ys in name)! Just the best.”
“Definitely a good Cricket location. Large storefront, so there's plenty of room to wander and ponder. After a poor experience at the Gardere location, these folks took good care of me. No hard sell, no pressure. Good people. Go see them.”
“I changed my cell service from AT&T to Cricket Wireless. I love the plan and saved $50 a month plus free HBO.I tried changing online but not successful! Decided to visit Siegen Lane outlet. I had the pleasure to meet this amazing young man Joshua Bennie. What a impressive young man!He was so polite and very professional. Joshua spent over two hours trying to get my transfer pin from AT&T. They gave me the runaround that my account did not exist! They kept switching me to approximately six different operator's during this endeavor! The kept insisting I had Direct TV! Operator's gave me three different account numbers during this ordeal! Joshua was so calm and handled entire problem with ease and control! Bottom line over two hours later, he finally made it happen!I have been with AT&T for 45 years and was not willing for me to cancel!I felt they thought I would give up cancelation because of all the hassle they gave me and Joshua! Shame on AT&T! I did not give up and finally got pin transfer and I knew my correct account number, my invoice was with me from AT&T!!So much frustration but Joshua handled with such eas!I would like to acknowledge this young man "Joshua Bennie "!! He went above the call of duty to help me out while still handing other customers in the store! I consider Joshua Bennie an asset to the Cricket Wireless family! Please acknowledge this young man! He made such an impression on me and touched my heart with his sincerity and such empathy for others! Hats off to you my new dear friend! I wish you all the best and you will have my wish for you "Mourning Dove's indeed!Karen Mayeaux Hill”
“It use to be great now it's ok. They use to have these three young ladies there.They all had a weird names and spoke Spanish. They were all Puerto Rican I believe. One was like Izra she had curly hair and the other had an Asian name that started with a T. I can never pronounce it, I jus called her Tammy. The other had Red hair, she was a sassy. They use to help me with so much with my phones, And never felt like they were just selling stuff to me to make their commission. Those 3 were very friendly. The new employees are nice but they Don't really have that same patience those 3 ladies did. Man I use to give them hell with my issues. I hope they are all doing well.”
“Hello my name is Maria Valentine I want to let you know I went to boost Mobile on airline and Hollywood Mr Kayla was the one who helped me she fixed my phone wow I've been having my trouble with my phone at least a week no one could fix it I went to four different boost Mobile no one can fix my phone so I brought into her and she fixed my phone I thank God because without my phone I don't know how can I make it so I want you to know that she's a good worker everybody cannot help everybody but she did help me I thank God so much for her please my telephone number you want to call me 225-241-7320 call me anytime God bless you all have a great day”
“My wife and I came in inquiring about the new Android and Cayla walked us through trade in and we decided to get watches. The manger was rushing her because I ask alot of questions. We are excited Thanks Cayla”
“I had solutions-oriented customer service in this store and I shall return. On November 21, Austin patiently worked for well over two hours until my problem was finally solved. He persevered over and over again; stayed on hold with tech support for an eternity, and refused to give up until my SIM card issue was resolved. I also observed another staff member, Gabriel, interact with several customers, helping them with their purchases, writing information down, informing them about promotions, taking the time to answer their questions, and ensuring they secured effective service at the best rate. I decided to return on November 30 to take advantage of a promotion I’d heard Gabriel mention and purchase a second wearable. This time I was helped by PJ (Preston), a very kind personable young man who took the time to explain the promotion, answer my questions, and make sure I was well taken care of. Good looking out gentlemen!! It means so much when you value your customers and make their experiences meaningful like mine was! No “half-assing” at all going on here. Thank you all so much ❤️”
“The wait was too long. The service was superb. I discovered while there that I had been wasting money on my iwatch for several months without knowing. I feel that AT &T should restore every Penny back in store credit since I was not made aware of this. Fair is Fair!!!?”
“Visited the Corporate Blvd AT&T location in Baton Rouge to enroll in their fiber optic internet offering and to take advantage of the bundle options when switching cellphone provider service. Darringio was every bit the professional and made the whole process flawless. Thanks to everyone at AT&T and the Corporate location.”
“I have been dealing with cricket for years but this particular location for about 4 years now and I just adore Josh. He knows what he is doing, he is patient and kind! I recommend going to this location and dealing with Josh he is the best and I adore him???. Thank you Josh for all of your help and support‼️”
“We have been waiting for AT&T to get lines out here and so happy you did!! I called to discuss plans and was helped from the start!! By far the best and easiest experience in an ATT store! Blue Link in Central La I am so thankful that Ms Dee guided me and answered every question and got me the best deal for what we need!! Courtney was an absolute pleasure to work with the whole staff was great even though they were extremely busy when I went in I was greeted with a smile and we will be right with you as was all that came behind me!!! Courtney made me feel like we were old friends cuttin up!! Thank you all for the great service!”
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“The charging port on my Pixel has been giving me fits. I tried cleaning it myself with no luck. Decided to try Bert's because of the great reviews and now I'm here to leave my own. Super quick, super friendly. Don't procrastinate like me, just go to Bert's!”