Verizon in Covington offers a great experience for customers seeking mobile devices, 5G home internet, or business solutions. The store is known for its friendly and knowledgeable staff, including the manager, who is praised for his excellent customer service and management skills. Customers appreciate the accommodating and professional demeanor of the team, even during busy times. Reviews highlight specific staff members, including April and Gilbert, who go above and beyond to assist customers with their needs, whether it’s setting up a new phone or providing guidance on plans and costs. The store environment is comfortable, with good lighting and a pleasant waiting area. Many customers recommend this store for its exceptional service and the personal connections made with staff. Overall, Verizon in Covington is recognized for its commitment to customer satisfaction and efficient service.
Very helpful folks, your typical name brand cell phone store.
May 2025
The manager, Brandon, has excellent customer service and managing skills. It was worth driving an hour from Franklinton. The place was packed but he including all sales associates were cool headed, accommodating, and professional. Highly recommend this store!
January 2025
Very nice. Staff is very friendly and knowledgeable about the phones they offer. Good lighting and comfortable waiting area
