Avis Car Rental
Car RentalHours:
600 Rental Blvd, Kenner LA 70062 Hours
About Avis Car Rental
Avis Car Rental at the Louis Armstrong New Orleans International Airport (MSY) offers a wide range of vehicle options, including SUVs, compact cars, vans, and luxury cars, to cater to the diverse needs of visitors. Customers have praised the professionalism and exceptional customer service provided by the staff, particularly the four women working at the counter during a busy period. Despite the long wait, these employees handled the situation with grace, patience, and a positive attitude, even assisting a newer employee and offering thoughtful gestures to customers. While the car rental experience generally met expectations, some customers noted the additional taxes and surprise charges at the end of the rental, which added a significant amount to the final bill. Additionally, the shuttle bus service to the rental center was mentioned as an inconvenience, as it lacks a set timetable. Overall, Avis Car Rental in New Orleans provides a reliable and satisfactory car rental experience, with the standout quality being the exceptional customer service from the staff. Customers have expressed their appreciation for the employees' dedication and have indicated that they would rent from Avis again in the future.
Most Recent Reviews
October 2025
14 customers waiting 4 people behind the counter only one is helping
I will not pick Avis again
Update.
Avis made it right. They refunded my reservation fee with zero hassle.
September 2025
Totally fine except the 18 min bus ride to the rental Center that lets it down. Shuttle bus doesn’t have a timetable, they wait until they’ve got enough passengers
July 2025
Picked up the rental, it was FILTHY! Melted chocolate in the cupholders, bag wrapper pieces all over, crumbs from the front to THE BACK OF THE VEHICLE! AND still have yet to get my authorization hold back. Its been over a month. They’re giving me the run-around. Never again.
More Comments(320)
You May Also Like
- Kenner, Louisiana
