9AM - 12PM
4000 General De Gaulle Dr, New Orleans
Banks
“Me and my wife went to the General Degualle location to inquire about a construction mortgage loan and was throughly pleased!!! Marjorie was the banker that helped us. Marjorie effectively communicated with us via phone and email leading up to our scheduled meeting. When we got there she greeted us with a smile and all of the figures and options laid out. We didn't feel rushed at all. She answered every single question we had. We're definitely going to start using Fifth District for all of our banking needs!!!!!!!!”
“The Jennings branch of Woodforest Bank is exceptional from the Manager to the other bankers. The Manager and Conner were of great help to me recently. They are the best!”
“This is the best bank on the westbank on General Degaulle.The best tella i love them.
Akiem Brual,Baily Williams,Toni Jackson(And the Sect.Guard Sean Bridges THEY ARE THE BEST on the westbank!!!!”
“Love the bank, I have been banking at this location for over 20 years. Fidelity caught up with the technology, I love the online bill pay, I even pay my church contributions with the online bill pay. I have just opened an account for my college bound daughter. The bank still has personal contact, and they know you by name.”
“This was my bank from the day it opened till the day I moved. Super friendly and well informed bankers. From checking, savings and home loans- really well informed. Came here 2-3 times a month for banking and quarters for the apartment coin wash. Always treated me exceptionally well. Really hope my next bankers are like this.”
“This branch has come a long way. After recently getting married, my wife and I needed a joint bank account. The process of moving and combining banks seemed so difficult but after help from Aaron Mayer and the Hancock Whitney team the process was smooth!”
“I Absolutely Love the customer service that I receive every time I enter this location on Gen Degaulle. Mrs. Gloria provided me with her undivided attention and she made sure that I had all the documents I needed to open my account. Mrs. Gloria made my day. And every time I enter the bank everyone knows my name. I love each one of the ladies at this bank. Exceptional customer service. Thank you for seeing me every time I enter your location.”
“Jake Peralta at Hancock Whitney made buying our home easy. At first I was worried about the complexities in buying a house. Jake listened to our goals, laid out clear options and answered questions fast—even after hours. He coordinated seamlessly with our agent and the title company, kept everything moving, and we closed right on schedule. No last-minute curveballs or anything. I’d absolutely work with Jake again and recommend him to anyone buying a home.”
“I have been in this credit union over 10 years and I e never ever had any issues. The best thing they did was open up on Tulane I love them all..lobby always clean and full of love when you enter.. but my favorite is Sharon she’s been the same since day 1..and I can’t forget the live tellers and the security guard all of you a job well done!”
“Ivette was an amazing resource to have to guide us through the process of being first time home buyers. She took the time to answer all of my questions and explain each step and piece of the process to me thoroughly. She worked so efficiently to have our loan approved very fast. I would recommend her to anyone buying their first home.”
“I 100% recommend working with Chris Brinson. Chris was very helpful explaining all details, professional and prompt in his responses, specially for a first time home buyer like myself. Finding a lender can be a stressful thing so I am grateful I had a great experience.”
“Since visiting POECU to conduct financial transactions the two cashiers ( I do not know their names which is bad) because I visit them consistently every 2 wks. Their customer service is always above and beyond from what is expected even when a customer gets upset. They have that calmness to calm them to not become so upset in the way they both handle in which I have witness for myself,. They always proved great service with efficient communication with all of their customers and they always go the extra mile at every stage to be delivered in an "OUTSTANDING MANNER!!"”
“Our account representative, Tyler was a pleasure to do business with. We have been banking with Fidelity since 2006 and appreciate the friendly atmosphere as well as the great CD rates!”
“I received great customer service from Melvin. He showed great concern for me as a person not just a customer. I wanted to get a loan but when I sat down to talk to him he asked about my credit and past history. He advised me to download credit karma and look on there to see if I had any questions or concerns. He really did his due diligence by not trying to sell me something but to help me understand how credit works. So, as I'm researching my credit I found somethings that were not mines and didn't even have a clue about. Once I get everything under control I will return to Melvin for more business than a loan. Outstanding.”
“I love Fidelity Bank on Carondelet. The tellers are the BEST. Very helpful, informative and always polite. Blair and Kim are professional, expedient and executing service with a smile. I would recommend Fidelity bank to anyone.”
“Danielle at Hancock Whitney Edison plaza was a perfect example of good customer service! I actually was supposed to call a service department. But she gladly assisted me with not only my original question but several things I needed to do. I must say I've had several poor experiences with representatives especially at my local branch. Even thought about leaving this bank. Thank you Danielle! I'll hang in for awhile just because you are efficient and courteous.”
“Wanted to give a shout out to the staff and branch manager of Fidelity Bank Uptown Carrollton. I am a business owner and visit that branch aon average once a week. All staff members are always very polite and accommodating to my needs. Very few times I have issues that are normally my fault. A quick call to the branch manager and the matter is handle with speed and accuracy, even if the issue is outside her branch. I would highly recommend Fidelity Bank for all your banking needs especially the Uptown branch.”
“Had a recently situation of fraudulent activity on my account and Hope Credit Union professionally and exemplarily handled it. A special shot out to Tasha Bersen for her assistance.”
“As a former employee and account holder in a local bank that was acquired by a gigantic corporation, I fled the new reality of faceless anonymity in a desperate search for the old-fashioned personal service I once enjoyed there.Fortunately for me, In August, 2010, in the process of purchasing a home, I applied for a mortgage with what was then Hibernia Homestead.And I’m so glad I did, because in the intervening 11 years, I have enjoyed the best imaginable customer service from the officers and employees of what is now Hibernia Bank.Professional, efficient, friendly! A big shout out and a sincere thank you, especially to the employees of the Main Branch on Carondelet Street!”
“Funny little place. Getting in requires pressing a button and requesting entry from the on-duty security guard. You also need ID.
Don't get excited. It literally has one room, but is packed with interesting information on the history of money. Nicely done. It takes about an hour to see everything.”
“10/10 definitely recommend Keisha W is great. she went over all options with me regarding credit cards that help build my credit, and she walked me through the process of getting a secured credit card. She also provide me with several other helpful TIPS. Thanks Keisha :) !”
“Tulane/Loyola has been my main banking institution since I opened an acct with them back in 1993. I have never had a bad experience as everyone has always been friendly and welcoming. It’s now 2025 and most banking institutions members can attach their banking info to Apple Pay. I just called them for the 3rd time
and was told again that they are still talking about it. Im now trying to choose another financial institution as my main bank.”
“Everybody in here needs a raise.. it’s giving Chick fil A customer service. They greet you at door, while getting the line down quickly. I love when I can go in My own community and receive amazing service like I have a million dollars in this bank.”
“The friendliest branch of any bank I’ve been to. The personal attention is like family. I so enjoy seeing these people’s smiling faces, they make it a pleasure to go to the bank. Thank you”
“I'm sharing from a past experience, the people are very nice and helpful. I have a my own JP Morgan investment person ( Aundeah Kearney)and she is extremely knowledgeable,friendly, and helpful to my needs.”
“I highly recommend Gulf Coast Bank and Trust for all of your financial needs. Securing my Home Mortgage was quick and easy with zero stress. Thanks Tommy Manzella, for all of the help throughout the process! He really went the extra mile.”