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“Me and my wife went to the General Degualle location to inquire about a construction mortgage loan and was throughly pleased!!! Marjorie was the banker that helped us. Marjorie effectively communicated with us via phone and email leading up to our scheduled meeting. When we got there she greeted us with a smile and all of the figures and options laid out. We didn't feel rushed at all. She answered every single question we had. We're definitely going to start using Fifth District for all of our banking needs!!!!!!!!”
“The Jennings branch of Woodforest Bank is exceptional from the Manager to the other bankers. The Manager and Conner were of great help to me recently. They are the best!”
9AM - 5PM
3875 General De Gaulle Dr, New Orleans
Banks
“This is the best bank on the westbank on General Degaulle.The best tella i love them.
Akiem Brual,Baily Williams,Toni Jackson(And the Sect.Guard Sean Bridges THEY ARE THE BEST on the westbank!!!!”
“Love the bank, I have been banking at this location for over 20 years. Fidelity caught up with the technology, I love the online bill pay, I even pay my church contributions with the online bill pay. I have just opened an account for my college bound daughter. The bank still has personal contact, and they know you by name.”
“This was my bank from the day it opened till the day I moved. Super friendly and well informed bankers. From checking, savings and home loans- really well informed. Came here 2-3 times a month for banking and quarters for the apartment coin wash. Always treated me exceptionally well. Really hope my next bankers are like this.”
“Ms. Sharita Fields-Eskridge is a phenomenal Account Representative. During a very difficult time while my family was dealing with a bereavement, she took the time to ensure my new bank account was set up smoothly and without added stress. Her professionalism, compassion, and attention to detail truly stood out.
Sharita represents Epic Credit Union with both class and excellence. Team members like her are essential to creating the supportive and professional experience that customers appreciate.”
“Jake Peralta at Hancock Whitney made buying our home easy. At first I was worried about the complexities in buying a house. Jake listened to our goals, laid out clear options and answered questions fast—even after hours. He coordinated seamlessly with our agent and the title company, kept everything moving, and we closed right on schedule. No last-minute curveballs or anything. I’d absolutely work with Jake again and recommend him to anyone buying a home.”
“I Absolutely Love the customer service that I receive every time I enter this location on Gen Degaulle. Mrs. Gloria provided me with her undivided attention and she made sure that I had all the documents I needed to open my account. Mrs. Gloria made my day. And every time I enter the bank everyone knows my name. I love each one of the ladies at this bank. Exceptional customer service. Thank you for seeing me every time I enter your location.”
“This branch has come a long way. After recently getting married, my wife and I needed a joint bank account. The process of moving and combining banks seemed so difficult but after help from Aaron Mayer and the Hancock Whitney team the process was smooth!”
“I have been in this credit union over 10 years and I e never ever had any issues. The best thing they did was open up on Tulane I love them all..lobby always clean and full of love when you enter.. but my favorite is Sharon she’s been the same since day 1..and I can’t forget the live tellers and the security guard all of you a job well done!”
9AM - 4PM
201 N Carrollton Ave, New Orleans
Banks
“Ivette was an amazing resource to have to guide us through the process of being first time home buyers. She took the time to answer all of my questions and explain each step and piece of the process to me thoroughly. She worked so efficiently to have our loan approved very fast. I would recommend her to anyone buying their first home.”
“If you are in the market for financial growth please ask for Porsha . She is a gem. This young lady is very kind , calm, and collected. Very patient and will answer any questions you have. She explains everything thoroughly to a T. But you have to let her know if you don’t quite understand that’s key with communicating as adults. Let her know what it is exactly you’re trying to do and best believe she will help and guide you so that the financial plans you have for yourself is executed precisely and beautifully.
I can only give 5 stars but all in all my experience with Porche was 10/10 chefs kiss!”
“I 100% recommend working with Chris Brinson. Chris was very helpful explaining all details, professional and prompt in his responses, specially for a first time home buyer like myself. Finding a lender can be a stressful thing so I am grateful I had a great experience.”
“Since visiting POECU to conduct financial transactions the two cashiers ( I do not know their names which is bad) because I visit them consistently every 2 wks. Their customer service is always above and beyond from what is expected even when a customer gets upset. They have that calmness to calm them to not become so upset in the way they both handle in which I have witness for myself,. They always proved great service with efficient communication with all of their customers and they always go the extra mile at every stage to be delivered in an "OUTSTANDING MANNER!!"”
9AM - 1:30PM 2 - 5PM
149 Allen Toussaint Blvd, New Orleans
Banks
“Our account representative, Tyler was a pleasure to do business with. We have been banking with Fidelity since 2006 and appreciate the friendly atmosphere as well as the great CD rates!”
“I received great customer service from Melvin. He showed great concern for me as a person not just a customer. I wanted to get a loan but when I sat down to talk to him he asked about my credit and past history. He advised me to download credit karma and look on there to see if I had any questions or concerns. He really did his due diligence by not trying to sell me something but to help me understand how credit works. So, as I'm researching my credit I found somethings that were not mines and didn't even have a clue about. Once I get everything under control I will return to Melvin for more business than a loan. Outstanding.”
“Wonderful, attentive staff that knows everyone by name. I always feel at ease knowing my money is in good hands. The best thing now is that anyone in New Orleans can have an account there, so I’ve referred all of my friends!”
“I love Fidelity Bank on Carondelet. The tellers are the BEST. Very helpful, informative and always polite. Blair and Kim are professional, expedient and executing service with a smile. I would recommend Fidelity bank to anyone.”
“Danielle at Hancock Whitney Edison plaza was a perfect example of good customer service! I actually was supposed to call a service department. But she gladly assisted me with not only my original question but several things I needed to do. I must say I've had several poor experiences with representatives especially at my local branch. Even thought about leaving this bank. Thank you Danielle! I'll hang in for awhile just because you are efficient and courteous.”
9AM - 4PM
525 St Charles Ave, New Orleans
Banks
“At 9am, we headed to the entrance of the Museum of Trade Finance and The Fed. It is actually located in the office of the Fed here, which explains the security checks required for you to enter into the building. The museum itself is free but so you know, it is also actually quite small. It is just a small space in the lift lobby of the building where the employees will move in and out of the building. Also, photography is not allowed here.
BUT, it does have some informative exhibits as well as videos to tell you the history of the Fed and economy of the USA. You can even grab a couple of those 3D glasses to see hidden message scattered across the exhibits. Nice little addition for the kids.
There were several things that we learnt about the Fed. Their main tasks are actually to ensure maximum employment and price stability in the market. But that is not easily done and requires both monetary policy done by the Fed and the fiscal policy done by the Treasury – that is, to manage government borrowing and spending as well as financial regulation. This is actually similar to what Singapore does with MAS doing what the Fed does and the Ministry of Finance, doing what the Treasury does...
For the full review and details of our 5 months Round The World (RTW) travels, visit 2bearbear today!”
“Wanted to give a shout out to the staff and branch manager of Fidelity Bank Uptown Carrollton. I am a business owner and visit that branch aon average once a week. All staff members are always very polite and accommodating to my needs. Very few times I have issues that are normally my fault. A quick call to the branch manager and the matter is handle with speed and accuracy, even if the issue is outside her branch. I would highly recommend Fidelity Bank for all your banking needs especially the Uptown branch.”
“Had a great experience at this location. Mrs. Doronda Placide (Dual Market Manager) was the best. She was very friendly and took her time in making sure that my highest expectations were met. I would definitely recommend her for any and all assistance. I greatly respect and appreciate the time, effort, and friendliness that she put forth in assisting me.”
“Had a recently situation of fraudulent activity on my account and Hope Credit Union professionally and exemplarily handled it. A special shot out to Tasha Bersen for her assistance.”
“As a former employee and account holder in a local bank that was acquired by a gigantic corporation, I fled the new reality of faceless anonymity in a desperate search for the old-fashioned personal service I once enjoyed there.Fortunately for me, In August, 2010, in the process of purchasing a home, I applied for a mortgage with what was then Hibernia Homestead.And I’m so glad I did, because in the intervening 11 years, I have enjoyed the best imaginable customer service from the officers and employees of what is now Hibernia Bank.Professional, efficient, friendly! A big shout out and a sincere thank you, especially to the employees of the Main Branch on Carondelet Street!”
“I needed to renew an investment and walked in without an appointment. The young man that assisted me had me in and out in under five minutes with an absolute minimum of hassle. Even though I did not have the letter I had been sent with me, he was able to use my driver’s license to retrieve the information. Very pleased.”
“From day one, Mr. Elijah Yen has been incredibly helpful and kind. He assisted me with opening my bank account and patiently answered every question I had—no matter how small. His professionalism, humility, and genuine care for customers truly stand out.
Every time I visited the branch, he helped me with a warm smile and made sure I felt supported. Chase Bank should be proud to have someone like Mr. Elijah on their team. he represents everything a perfect banker should be.
Thank you, Mr. Elijah, for making my banking experience smooth and memorable. You’ve made a lasting impression!”
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“I highly recommend Gulf Coast Bank and Trust for all of your financial needs. Securing my Home Mortgage was quick and easy with zero stress. Thanks Tommy Manzella, for all of the help throughout the process! He really went the extra mile.”