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“I had to go in a couple weeks ago for some plumbing pipes. The older man and the main plumber went way above and to explain everything in detail and also put the pipes together to give us a reali life example of what it should look like. Beyond amazing. The customer service is wonderful”
“I have been shopping this particular Portland lowes for about 15 years in addition to the local HD once in a great while.
Ricky and Skip in the appliance dept are awesome and an asset to the store. Ricky answered my wife and I questions on washer/dryers for a good three years before we pulled the trigger on a upper mid-tier priced set with a good rating, rebate and reviews.
Skip also gave us straight honest advice on microwaves a while ago and helped us with a very large multi-item purchase this past weekend. I do shop other Lowes stores but this one is my favorite, mostly because of the helpful and great in store staff.”
“Bought an air-conditioner here. There were only a handful of employees and the merchandising person said he didn't know much, but he knew a lot of information. I was in and out with my a/c out for delivery inl less than20 minutes.”
“L&W is price competitive and extremely professional. Our drywall delivery with Jason and his crew exceeded expectations for timeliness and service and I would definitely recommend them for your building materials supplier”
“I count Performance Building Supply amongst my favorite suppliers. Through numerous projects they have supported us with great product and service. If you desire quality products, upgraded energy performance and top notch service the team at Performance Building Supply is ready to deliver.”
“Our Rep Megan is awesome, responsive, professional and patient. Super happy to have her on our team. Got a call from a delivery driver who initially had trouble finding us, he was great as well and even with the tricky location he was totally on time.”
“Having Hammond Lumber supply my building materials for 3 structures during the past few years has been an excersize in frustration. A new home and two garages were included in this build. On the positive side, the sales representatives are professional and responsive to issues and mistakes that occur. Unfortunately, these mistakes cost money when contractors can't work efficiently due to missing material. I wasted countless hours driving to get items that should have been delivered with my materials. Another major disappointment was my experience with Boise Cascade who designed and provided my roof trusses. They completely failed to follow the designs they were provided. It changed the entire look on the garage. I paid in excess of 9K for trusses that were not in compliance with my drawing. Shouldn't the homeowner get to approve the final designs before they get released to be built. Apparently not! When their error was brought to their attention, they offered a $150 dollar credit. What a joke. Never again with Boise Cascade. Hammond should be embarrassed to have them as a supplier of roof trusses. Another concern was the condition of the material at the time of delivery. It was haphazardly loaded and secured with safety staps. Boxes were opened, torn and loose material was simply thrown on top. Several products were damaged and unusable. A picture is worth a thousand words. Despite my desire to reject these deliveries, I can't afford to send crews home because Hammond personnel can't do their job. Regretably, pride in your work is not a standard Hammond Lumber attempts to achieve. In summary, do I believe that mistakes happen, ... sure. Will I consider using Hammond in the future, ..... surely not.”
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“The staff who helped me this morning went above and beyond to make sure I got the specific piece of hardware I needed and even opened a package of Allen wrenches so that he could help me install the tiny screw.”