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“Thank you, Andrea and Matt for all your help today. You have made the holidays wonderfully special for Doug and Me. And thank you to the lovely woman who so kindly wrapped my gifts for me. She did a wonderful job went above and beyond her job description, and I truly appreciate it. I appreciate your level of customer service and helping answer my 50 questions. This is the best and easiest experience I’ve ever had at a cell phone store. You’ve made a forever customer out of me. Thank you for your kindness, professionalism and strong knowledge of your products. And thank you for giving me the best deal you could possibly give me. Every little bit saved helps these days. Merry Christmas and happy new year, Stephanie Clark”
“This location was amazing! The entire staff was top tier! Lex was absolutely amazing with her customer service. Very knowledgeable, friendly and help switch my phone provider over. Thank you Lex for being so great. I highly recommend this Verizon location!!”
“I couldn't have had a better experience with the Spectum customer service representative who I dealt with.
I so wish I could remember the name of the gal I worked with so she could be recognized as an exceptional employee/representative.
But I was unfortunately selling/closing on my home that day and somewhat worn out/brain dead at that point from the whole experience.
But she was kind, helpful knowledgeable, honest and efficient!
Thank you!”
“Ethan patiently worked to migrate my parents’ telephone numbers to our Verizon account despite obstacles we encountered initially with T-Mobile and an ancient Samsung phone.
My parents had a negative experience when T-Mobile bought US Cellular last month. Today was a completely different experience.
The amount of time spent ensuring a smooth transition to Verizon, as well as the attention to detail when setting up our phones, exceeded our expectations. Ethan even suggested adding “Assisted Access” to one of the new iPhones to make it easier to use. We did not know that was an available feature.
Thank you, Ethan! You efforts are so appreciated.🙏”
“Have had them since I moved to South Portland four years ago with zero downtime even when a friend had an outage with Spectrum during inclement weather. I love that all of the equipment is neatly attached out of the way next to the power panel in the basement too. The installer and office personnel have been courteous and professional.”
“Everyone was nice. I was there to just drop off equipment as I had canceled services, but they still treated me very professionally. They were having computer problems that day that did slow everyone down.”
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“Great staff here, came couple days before and Eric helped me with a claim for my phone. Few days later, we returned and Jezani helped us with a very difficult pictures and messages transfer from our old phones. Very patient staff, I highly recommend this store”