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2:30 - 4:30PM 9AM - 2PM
3500T Mount Vernon Memorial Highway, Mount Vernon
Post Offices
“Every time I step into this post office I feel like I’ve been transported to a small town lifetime movie set. I don’t know how these people are so nice but it’s so refreshing!”
“I luv going to this location . I have become very friendly with the staff. They get on me for everything I’m doing and not doing correctly within a fun way. Marcia the front desk person told me I should only be coming to this location (LOL). Keep up the tremendous work ladies.”
“Absolutely love this small town post officer. The workers are extremely friendly and polite. Whenever I have questions they answer them and never make me feel like they are rushing me. I’ve been going here for over 10 years. They’re awesome!”
“Their service is amazing, they are really nice, this is my first time applying for a passport so there are a lot of unknowns but they are really patient with me and spend a lot of time with me.”
“One of a very few usps I would give 4 Stars. Only for the Friendly and helpful stuff.
The -1 Star is for the temperature. It was freezing in there, same temperature like outside. Also The shipping forms was not stocked and labeled, so I had to stay in the like asking for a shipping form to fill it out afterwards and then to go back to the line to send off my package. Time consuming of 45min. But I wasn’t in the rush, just freezing ? and like i said, the stuff was very nice.”
2:30 - 5PM 9:30AM - 1:30PM
9001 Gunston Road, Ft. Belvoir
Post Offices
“The lady who works the passport counter is extremely friendly. She helped sending off the renewal request with a smile. Very pleasant experience. Thank you for being you and making our day.”
“Convenient, large parking lot, normal hours, pleasant employees and quick processing of transactions and positive interactions with the normal staff working the counter. You can get greeting cards as well displayed on a rack, USPS shipping supplies including envelopes and boxes for flat rate, stamps, stamped envelopes. Always smells clean, organized and easy to conduct business”
2 - 5PM 9AM - 1PM
8205 Marshall Corner Road, Pomfret
Post Offices
“Went to the Pomfret Post Office after work today to mail a package to a friend. Very friendly and helpful staff. Very quick service, in and out in 3 minutes, no line. Excellent!”
10AM - 4:30PM
200 North Washington Street, Alexandria
Post Offices
“They are well-stocked on all the recent stamp issues, so if you need a particular stamp for collecting or first day covers or mailing, go here first. Saved time and money by not having to order online. Downside is that there is no parking lot, but I was able to find free 2hr street parking around the corner on Columbus St.”
“I’ve gone twice and the ladies are always so helpful and quick. Renewed passport today and they made it so easy and patient with me and my two daughters! Thank you:)”
2:45 - 5PM 11AM - 2PM
11110 Mall Circle, Waldorf
Post Offices
“For me I had a good experience at this location compared to the Post Office road location. I was greeted when I walked in and staff seemed eager to help without an attitude.”
“I had an EXCELLENT experience thanks to Erica who went above and beyond to help me yesterday. Her customer service skills are top notch, and her friendly personality made the entire experience pleasant and stress-free. This level of service is truly appreciated. Thanks!”
“I stopped in today, pleased that it was open until 6 on weekdays, and the man at the counter was very pleasant! I was able to buy the tape I needed and mail my two envelopes very easily!”
“….and the Customer Service Rock Star Award goes to….Victor, Lead SSA. ???
Yesterday, my daughter and I went to the Ft Washington Post Office for passport renewal services. Victor was so professional, kind, efficient, and knew exactly what he was doing.
The Department of State sent us a letter that her passport renewal application was received, but we completed the incorrect form and provided us with the correct form and instructions for next steps.
Victor greeted us warmly. We had our part completed and Victor immediately knew what to do. What a breath of fresh air. I believe we were in and out within 7 minutes. I told Victor that he was a God-send. I was sharing this experience with a friend and she also commented that she has been serviced by Victor multiple times and the experience has always been phenomenal
Keep doing what you’re doing, Victor! Your efforts are not in vain. God Bless”
“Jana created one of the most memorable and positive experiences I have ever had at the USPS. She carries herself with true professionalism, outstanding communication skills, and exceptional customer care. Her kindness, efficiency, and willingness to help truly saved the day for me and my family. Employees like Jana reflect the very best of public service, and I am deeply grateful for her support.”
“Picked up a package today that required a signature, and was impressed; everyone was in a good mood, and the package was retrieved with no hassle.
Much respect to them for placing a set of books next to the line for kids to take as well. Will always respect a place that tries to encourage reading.”
“All these negative reviews, all outdated by postal snobs. They are efficient, polite and do the mail. Wtf. I have a friend from the UK named Timmons who knows his stuff about post offices, he says this is better than anything in the UK.”
“When my fiance and I experienced a mail mix up of our own fault, Patrick at the Duke St location was very kind and helpful in getting our mail returned to us. Thank you!”
“….and the Customer Service Rock Star Award goes to….Victor, Lead SSA. ???
Yesterday, my daughter and I went to the Ft Washington Post Office for passport renewal services. Victor was so professional, kind, efficient, and knew exactly what he was doing.
The Department of State sent us a letter that her passport renewal application was received, but we completed the incorrect form and provided us with the correct form and instructions for next steps.
Victor greeted us warmly. We had our part completed and Victor immediately knew what to do. What a breath of fresh air. I believe we were in and out within 7 minutes. I told Victor that he was a God-send. I was sharing this experience with a friend and she also commented that she has been serviced by Victor multiple times and the experience has always been phenomenal
Keep doing what you’re doing, Victor! Your efforts are not in vain. God Bless”
“USPS FORT WASHINGTON MD:
I want to recognize Dominique Prioleau for the exceptional customer service she provided during our passport renewal appointment.
After arriving at our scheduled appointment at another post office, we discovered it had been closed and no one had notified us, even though we had received a confirmation email. We were frustrated and unsure what to do next.
Thankfully, we were directed to this location, where Dominique completely turned our experience around. Although she was already assisting another customer, she welcomed us with kindness, professionalism, and patience. She answered every question we had, carefully walked us through our passport renewal paperwork, ensured everything was completed correctly, helped us with the money orders, and made certain our applications were properly prepared for mailing.
Throughout the entire process, Dominique was warm, courteous, and genuinely cared about providing outstanding service. She went above and beyond what we expected and transformed what had started as a stressful morning into a positive experience.
Employees like Dominique Prioleau are a tremendous asset to the United States Postal Service. She deserves to be recognized for her professionalism, dedication, and exceptional customer care. Thank you, Dominique, for making such an important process so much easier for my husband and me.”
“Apparently now all mail is delivered by Waldorf PO. LaPlata PO only has 1 clerk working at a time and the line can get long. I heard rumors of it closing soon. I cannot image with all the business it still gets.”
“The gentleman that rendered services for me today was outstanding. He was pleasant, understanding, connected. He ensured that my request was taken care of excellentlym. I was grateful to encounter him.
Very pleased with the service given to me today!!!”
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“This is my second visit to the Accokeek Branch, in recent weeks. It was such a pleasure meeting, Ms. Hillary. She has a pleasant personality and provides great customer service. Thank YOU Hillary and thank you USPS for hiring an exceptional employee to serve our small community. ?”