CVS Pharmacy in Annapolis provides prescription services and everyday essentials, with most locations open seven days a week including nights and weekends. The pharmacy team is there to offer advice and help look for savings. Customers report that getting vaccinations is a very easy and worthwhile experience, with staff described as very nice, patient, personable, and helpful. Many customers appreciate the service, with some staying for six or seven years. They like that the pharmacy communicates via text for refills and pickups. The pharmacists and techs are often described as superb, pleasant, professional, efficient, and impressive. They provide great care, going through prescriptions carefully and helping to transfer them for convenience. Staff are noted for going above and beyond to help with coverage, even when busy. However, some customers report frustrations. There are complaints about the pharmacy not always accepting discount coupons for medications, which is discouraging for those on a fixed income. Some items are not always restocked and available. While some pharmacists are quite friendly, feedback suggests the pharmacy team could be a lot friendlier and more pleasant, with helpers encouraged to take more pride in their jobs to create happier customers.
The CVS on Bay Ridge has the best personal service I've seen! When the people there know your name and really care about making sure you understand your meds, makes it so much better. Amazing change and I'd go nowhere else, now.
October 2025
Very good service and friendly atmosphere. Professional and delivered the correct meds. I like this CVS.
January 2025
It was smooth and easy. Thought I would spend much time, but it quick and prompt.
