“Came in with a flat tire and it turned out that there was a very slow leak plus a broken tire sensor. The gentleman explained all the options very thoroughly, what was wrong, was very clear about the price, and gave updates throughout the 2 hour process in which they did a great job. Very pleased with the service!”
“I grew up with baymart experiences as a child dad goin fishing that's where u wanna go for ice cold beer and a very wide selection of wines and spirits and everyone there is helpful and hilarious”
“Nice, cozy store with all the essentials you need for a road trip. The staff is friendly, the vibe is relaxed and it’s an easy stop when you’re on the go. Definitely a convenient and pleasant place to shop.”
“As everyone knows, your customer experience varies by store location. In the case of CVS, this is a critical factor. On this front I have been visiting the CVS inside the Target store in Annapolis and surprised by the overall quality of the team, which far exceeds the other CVS's in the Annapolis area. The management is doing something right in this location with our service consistent across all our visits in the past few years. There appear to be no issues of employee morale, which are running at a near epidemic levels in almost all their other stores. The company focus on cost reduction is decreasing the staff in each location, which this store seems to have moved beyond.”
“This place is insane. I come from New York and there are 7-Elevens everywhere but usually are like the normal average looking store. This place is clean, staff is friendly, place is faced and stocked well and pretty much has almost all the up to date stuff 7-Eleven has to offer. The walls do need a little modernization, a little outdated, but overall this place has it all.”
“LOVE THIS STORE!!! I always make a point to stop here when driving through Annapolis, not for the gas but for the food. They have crispy and flavorful fried chicken, pizza, potato skins loaded with crab dip,chicken sandwiches, rockfish sandwiches, crab cakes, ice cream, and so much more. Phil at the cash register is super friendly and makes everyone feel welcome.”
“Save 20 cents a gallon when you add a car wash. Get the Dash In app and you can activate the pump right from your phone, gain points, and eventually you have “rewards”. For example, free car wash. Or an additional 10 cents off per gallon. Or a certain amount of bucks off your next purchase (for fuel, car wash, or items inside the store). I’ve never been to a cash wash that has a dryer that gives you so much time. It’s almost insane but it gets the job done and you don’t need to rush yourself just to make sure your whole car is dry. I also like the rainbow soap (makes it look like you just hit a unicorn) along with all the colored lights. It’s basically a rave in a car wash. 🙂”
“Recently, the checkout machine at the CVS on Main Street was negating coupons. The store person at the time did her very very best to help me, despite a long line of customers. She was very calm and patient. Finally, the manager had to assist. Gustavo is the best. He is friendly, kind, patient and fair. What more could anyone want in a busy store manager? and his co-worker, Venesha, was so determined to help me. I love this CVS and would never go anywhere else.”
“The customer service here is amazing! The person working the register around 4pm today was so friendly and went above and beyond to help me. The kind of kindness you don’t see very often!”
“Took my car to mechanic bringing the parts that needed replaced. He changed air intake filters, which is a pain on my car, and replaced my front spoiler/deflector. Very nice work at a reasonable price. He also fixed a couple of little things and cleaned up undercarriage while car was in lift anyway. Recommended & thanks much!”
“I travel a somewhat local area as a home nurse, but don't always know exactly where I am. I stopped in this 7-eleven because my phone died and I didn't have a charger. The lady working not only helped me with a charger, but helped me with directions too. It was clean and all the staff was friendly. Most of the 7-Elevens in my immediate are has disappeared. It was nice to have a pleasant experience.”
“Tasty sub sandwich. Reasonably priced. I've only been here twice to date (new to area). I did notice the amount of meat varied depending on the sandwich maker (thus the 4 of 5 stars). Will go again!!”
“Stopped on road trip to get gas and a snack, gas machines were a bit outdated but the pump I used worked perfectly. Used the bathroom it was very clean, and on my way out bought a slice of cheese pizza which tasted great and was less than $3. Cashier was friendly. Thanks”
“Stopped by to grab some snacks with some friends and Patty went above and beyond giving such amazing help. I have never experienced such great and warm help at a 7/11 ever!!!!!”
“I love shop here. I get there first thing in the morning everyday and it so pleasant to see the clerks. They are very helpful, pleasant and the store is always stocked and clean”
“Great customer service and they have been following COVID-19 guidelines. My car broke down and the owner was very helpful. I highly suggest bringing your business here.”
“This is a good Wawa stop along US 50 right before the Bay Bridge. The bathrooms are clean but always very busy, but that's understandable for a busy stop on a busy trucking highway. The food is usually pretty quick, but I just like to get the quick hot or cold ready to eat foods. They have a quick and easy coffee station, and quick checkouts. Overall, good place. 867/1000”
“I love love love great customer service! When was the last time you didn't pump your own gas, let alone were met with a smile and a hello at a service station? Well, at West Street Exxon these guys know how to take care of the customer! Yes, its self service, so be prepared to pump your own. However, the attendant on Tuesday came over and said "why don't you let me do that for you today?" Uh, ooooo kaaay, is all that I could muster because I just haven't experienced that in literally years! Not only did he pump the gas, he brought my receipt to my window and then proceeded to ASK, did you hear me ASK, if I minded him checking my tire inflation because he thought it looked a bit low. I just melted and so did my co-workers. How nice to have folks from not only out of town, but from out of the country really see what our area is like from a community perspective, eh? Please pass along my kindest regards to the gentlemen working there if anyone lives/works near this services station...go, experience, and be a patron of this local business.”
“Hey its Brian! It's a fantastic store with many Snacks and all types of beverages. The guys at the register are really nice and one is really funny. They have everything for a decentish price.”
“I can't say enough good things about Robbie. She is a true professional who consistently demonstrates extensive knowledge and a genuine willingness to care for her patients. No matter how busy the pharmacy is, she is always eager to help with a positive attitude. Knowing she is there gives me total confidence in my care. Thank you, Robbie!”
“I’ve been going to 7-Eleven for many years, and I’ve always had a good experience. The workers are kind and patient, and they treat me with respect every time I come in. The store is clean, easy to walk around, and I can always find what I need. It’s nice knowing there’s a place I can count on, especially with such friendly customer service. I truly appreciate 7-Eleven.”
“My absolute favorite place on the planet. Not the cleanest, not the cheapest, but it opens early (for breakfast beer) and stays open later than everyone else in the area. Yeah, the pumps are sketchy - I always prepay inside and there's usually a woman hanging around asking for $4 for cab fare. But, it's got a great selection and I'm there almost every day.”
“The manager hope was great,I had a issue with one of the employees 2 days ago I called the number on the receipt No one answered so I left a msg only to hear that they do not recieve the messages,what's the point in having a answering service if no one will even listen. I'll only go back to this royal farms when HOPE IS WORKING..”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Food service giant Sodexo plans to open nearly 100 "Food Hive" locations on campuses nationwide by 2026. The company has already started the process, aiming to launch about 30 new college convenience stores during the current 2024-25 academic year.
7-Eleven is going big on food and "frictionless shopping." The convenience store giant plans to open 500 new "food-forward" locations across the U.S. from 2025 to 2027. The expansion builds on 7-Eleven's "Evolution" store concept, first launched in Dallas in 2019. These larger-format stores feature in-store restaurants, premium products like craft beer and cigars, and an emphasis on fresh, grab-and-go meals.
Amazon has quietly opened a new type of grocery store in downtown Chicago. Called Amazon Grocery, the 3,800-square-foot store is a testing ground for Amazon's latest experiment in brick-and-mortar retail. The first Amazon Grocery location shares a building with a Whole Foods Market, which Amazon purchased in 2017.