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“Nice and fast service , was easy to negotiate with and they offered me more than market price for the device that I’m trading in. Had a good experience with them will be coming back if I ever need to trade in anything I no longer need or use. Thanks again for the help.”
11AM - 7PM
8875 Centre Park Dr suite f, Columbia
Electronics
“We’ve gone to Gadget Guru several times over the last few years to repair gaming consoles, computers, and restore old electronics (a 25 year old stereo!). I appreciate the clear explanations of their process, and timely updates. They’ve consistently provided excellent service (and in the case of my stereo, they delivered a miracle)! I highly recommend them!”
“They had a lot of different records. Love looking at all the pictures on the wall of ⭐ who have been there. Friendly staff.I was visiting from Mass. I'll be back in April. ⏺️ ??”
“went to the store with the expectation of buying a TV to replace one that had just died after 12 years of service (brand is unimportant as 12 years on a TV is a good life expectancy).After a brief once over of the models on the floor, I explained my situation and what I was looking for in a new TV.Three models fit what I was looking for, I chose the option that was a middle of the road price, and what I thought was the most bang for my buck.My 85" Neo QLED 4K TV was on the truck that evening and delivered to my home mid morning the next day on a Saturday. The team un-boxed it, tested it and removed the packaging for me leaving it in the shipping base as I had asked.Later my son came by and helped me get it up onto the existing TV wall mount.It was the fastest and easiest TV selection, purchase and delivery I have ever experienced.”
“Came to this store in New year's eve right before closing. My sister had dropped her phone in water and it would not charge. Alex and Jose were so nice. They cleaned her phone and got it charging again within minutes. They did it with a smile. The store was clean and smelled good. We were very happy to receive great customer service from these young men!”
“I found what I wanted, my salesman was very patient as I asked 999 questions and asked him to repeat himself 999 times. My experience at the Big Screen Store was very positive and I will continue to buy televisions from this store only.”
10AM - 7PM
8880 McGaw Rd, Columbia
Electronics
“Had an issue with a previously installed speaker system. Ricardo was great over the phone to set up the service call. Appointment was set with Kevin who diagnosed the problem and fixed it quickly. Ricardo followed up to make sure everything went Overall great customer service and experience.”
“I’m so appreciative of Vince’s Auto Repair and Sales. I was in an absolute bind yesterday and this business was so committed to helping me that the owner drove all the way to Virginia after hours last night to get the part for my car so it could be ready when I needed it. The entire staff is wonderful as well. This is a good people kind of place.”
“I walked in not having the best day. dealing with a newly broken phone, as a business owner who relies heavily on my device(s) to do so, it was urgent to get a replacement. From the moment I walked in I was taken care of, very special thanks to Ms. Stephanie and her direct Management for making sure my needs were met. They truly were the sweetest people ever and that made me feel like I made the right choice. It was such a personable experience and this is what customer service should always be!! Super thankful for this lovely team in making sure I had what I needed to continue running my business :)”
“Way cheaper than next door’s prices and is very on demand. It’s my fault for being last very second, but they were lenient by being as spontaneous as they can. Got me in, got me out. Showed me their work and reassured me as we go. This review is being left as my car is being worked on.”
“Service technician was very polite and professional he did a fantastic job he told me what he did and why the area was clean I was impressed would like to get all my service from sears”
“I dropped my car off with these guys a day after reaching out to get a quote…I didn’t book an appointment, instead I left the vehicle with this team with hopes that the tech could install the system within a week or so. LSS, I received a call that the vehicle audio install was complete and that I’d love the quality on the same day of drop off. I am impressed with Audio Connection. The sound in my car is wayyy better than it was when I came in for a quote! 10/10 RECOMMEND!”
“I am satisfied with the service they offer me. I love coming to make my payments and they always let me know about the promotions I have in my account. I am very kind.”
10AM - 8PM
1002 Fleet St, Baltimore
Electronics
“I had a great experience here recently and if you go, I would highly recommend asking for Warren. I came in curious about switching from AT&T to Verizon and he made the process very easy and smooth and eased all worries. I'm definitely glad I switched and talked to him.”
“I really had an incredible experience shopping here. I know a little about audio equipment, but was certainly hoping for some help choosing an amp and set of speakers for my vinyl turntable. I've been to plenty of other stores where the "customer service" was condescending and tried to upsell me. Soundscape was very different. Ed listened to my needs and budgetary restrictions and gave me several incredible options within these parameters. He was helpful and insightful without being pushy or condescending. We also listened to some really great tunes on really great speakers while I was deciding. This was exactly the experience I needed to make an informed decision and I will return when I'm ready to purchase any more home entertainment audio equipment. I'm testing my new system on Pink Floyd's The Wall right now!”
“When I went to Best Buy to buy a new computer there were 3 employees here who were super helpful to me. Michael, Carlos, & 1 other person I can't remember his name. They helped me buy a computer not too expensive but not too cheap either & a computer that will work for me. They also helped me pick out an external hard disk. They allowed me to test everything I needed to test & then said due to my membership, I could come to them for tech help of various kinds for (what I remember being told) free or low cost. I have been a Best Buy customer here for a long time. I miss the Security Blvd BB but this is excellent.”
“So walking in a few months ago I received a lot of help with great customer service from the young lady that assisted me I'm not that tech savvy she was very patient and great at explaining the difference in the quality of the phones I walked with a great phone I would definitely return again”
Open 24 hours
1313 Francis Ave, Baltimore
Electronics
“I had a fantastic experience at my local 7-11! The convenience store offers a wide range of products, from snacks and drinks to everyday essentials. The staff is always friendly and helpful, making each visit enjoyable. Plus, the store's cleanliness and organization are top-notch, creating a welcoming shopping environment. Whether I'm grabbing a quick snack or picking up groceries, 7-11 has become my go-to choice for its convenience, quality, and excellent service.”
10AM - 7PM
8036 Governor Ritchie Hwy, Pasadena
Electronics
“Ada helped my friend today with his phone. She was sweet and very patient She cleared up all the issues he had. We highly recommend the Cricket store in Pasadena, and Ada
Thank you Ada!”
“The young lady that works at this location is amazing her customer service is top tier she went above and beyond expectation to make sure I walked out the store with a working phone I was given the run around for almost 2 months and she figured everything out in 2 minutes she was a life saver thank u so much luv”
“The person that's working today is so patient and understanding. Even though I was overwhelmed she was able to calm me down and get my needs met, I went to another location and they kept telling you me to goback to the place I got my phone from and I'm glad that I came back. I believe her name is Queen something”
“Too Much Drug Dealing in front of the store you can't even get into the door because they blocking your way in ,and it's a very Dangerous Environment it's 100's of People just standing around and the drug selling Not a Good place to shop”
10AM - 8PM
6365 Dobbin Rd, Columbia
Electronics
“Just wanted to thank Emanuel Y at the Columbia, MD store. He was so kind and patient helping my 83 year old mom get her new phones. Really outstanding customer service. He is also a gentleman and offered to help get her walker loaded into her car. My husband and I have been with T-MOBILE for 25 years or so and have never had an issue. Great carrier also for our international travel.”
10AM - 7PM
4528 Erdman Ave #30, Baltimore
Electronics
“5 stars isn't enough! ? The team at this Cricket Wireless location was absolutely amazing! They helped me add a line to my account and made the whole process super smooth and easy. But what really impressed me was their dedication to finding me the perfect phone, even on a tight budget. They went above and beyond to work with me and find a solution that fit my needs. The staff was knowledgeable, friendly, and efficient. I'm so grateful for their help and highly recommend stopping by if you need any assistance with your Cricket Wireless needs!”
“Went in to get a new phone today and had an awesome experience ..... Caroline was a huge help and set everything up for me .... She was awesome .... Thank you so much.”
Open 24 hours
8890 McDonogh Rd, Owings Mills
Electronics
“Always go to this location...great location, clean and organized. The managers/owners and the employees treat you like family and always wait on you with a smile...”
10AM - 8PM
6877 Loch Raven Blvd, Towson
Electronics
“Yerlin is a lifesaver! We had tried to activate a SIM card and could figure out why it wasn't working, I walk in and 5 minutes later she had it all fixed and I'm happily posting from a working phone!”
“I was told by another rep at another store that I had to change my email to recovery my information. She lied to me. I went to the Pratt location and Kenny was able to get everything I originally had and thought was love. Never get rid of this guy. He was understanding and definitely took care of needs and concerns. He deserves a promotion. Thank you.”
“Debbie was so amazing she had great customer service. Her attention to detail was amazing started the call with peace of mind. I ended the call with peace of mind. I would definitely recommend this location, especially if Debbie is helping you.”
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“I can see that Kendall Biak gets plenty of good reviews. Totally justified. After the first visit I am reassured that for any repair / accessories needs it is the first place to go. Kendall knew within seconds which kind of protective case I need and installed it within minutes. She recommended the item which works great and suits my needs. Let me add that my phone is my work tool + I am doing a lot travelling so the protective cover has to be reliable. This small store has a lot of choice of other items, like for example phone attachment for vehicle. I was purchasing before protective cases and other accessories on internet - not anymore. They may be cheaper, but you do not know exactly what you are getting + installing protective screen was not easy. It needs expertise and experience what Kendall displays. Kendall should be the coach for other cellular stores. Please relate this to Kendall - You are great . Thank you - Margaret H.”