11AM - 3:30PM
1290 Bay Dale Dr, Arnold“Great experience here Valentine’s Day this year. Very accommodating with a last minute request, they were able to print my kids’ custom Valentine’s Day cards. My kids loved them and loved handing them out at school. A great big thanks to Mr Ken the Manager, who really went above and beyond.”
“I really have a very good experience here.The manager kindly help me with my return packages to Amazon.There was so much return, not one time she was frustrated with me, scan all my returns and very patience. That’s what you call top customers service and store manager, manager and the workers work as a team and they make sure to greet every clients who enter the store.”
“Five gold stars are not enough. Every time I come in the place is being run so well, staff work tirelessly, processing everyone’s various needs swiftly and professionally. I probably go too much (guilty Amazon procrastinator) but even I am treated with kindness and good attention every time! I couldn’t possibly say enough good things about the people working there especially to Maia who is truly lovely and a smiths fan. She is great to see and I will stick with her and UPS always=>”
“The young man behind the counter went above and beyond when I presented an item that I needed to return. He noted that my shipping label was a USPS label, and although they could mail it for me, I wouldn't get a receipt. So, I decided not to mail it there. But he still went ahead and wrapped up the package for me and placed the label on the package, which he totally did not have to do. That was so nice, and I wanted to post what a nice experience that was. I did not get his name. He was a young, African American man.”
“The ppl that work at this store are really nice & friendly. Most of the time they do greet, I understand when it’s busy they don’t always. They are fast!”
“Wonderful experience here! We shipped three large pieces of artwork from MD to California, and Ryan helped us from start to finish, including helping pack the pieces super securely. They arrived in perfect shape, and the cost was very reasonable.”
“Since I posted the following terrible review, things have really changed! I’m delighted with the service i received from Eugene, who copied my 4 page document, correlated it and stapled each handout! He was as much a gentleman as possible and even offered me a smile. Shows me that sometimes, another chance is warranted! Now I’ll return, just for him.If no stars were possible, that is what they’d get! I had a horrible time getting a document printed, called ahead, yes, they could print it. But when I arrived, she looked at me and said, ‘email it to me’. Standing there, I said, by waving my hand or my magic wand? No, finally she threw me her card with email printed. I went to all the trouble of composing an email but could not send. What is your WiFi? We don’t have WiFi. Gees, girl, how do I email to you? In the mean time a UPS guy comes through with a hand truck. My bag is on the floor in his way. Instead of asking me to move it, he kicks it with his foot! Upon leaving the store, I thought he was trying to run me over! Never again will I ever use UPS!”
“We regularly ship packages to family around the country and have used several UPS stores. The on Admiral Drive is the best UPS we have used. The service is friendly, expedient, and professional. There is ample staff to meet customer needs and never a wait in long lines. Try this UPS if convenient. you will be very pleased if you do.”
“The people that work here are really helpful and informative. When they receive returns from Amazon, they pack it up and give you a receipt. They keep the machines in good condition. I recommend this place.”