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9:30AM - 3:30PM
1290 Bay Dale Dr, Arnold
Printing Services
“Jaimini was so helpful today! I went in to send a UPS package but also had a FedEx item I needed to send that was not yet packaged. I asked if they send them (I knew it was a no, but decided I’d ask anyway), instead of just saying “no”, she replied, No “I can package it for you though, if you’d like!” That was what I needed to hear because that was the last thing I felt like doing. I always love this UPS store & so glad it’s my local one. Everyone is always friendly, helpful, and efficient.”
“I had such a great experience at the UPS Store in Pasadena that it deserves a glowing review. From the moment I walked in, Ali greeted me with a warm smile and was genuinely pleasant to talk with while handling my Amazon return. That kind of customer service makes all the difference.
The store itself is impressive—spacious, bright, and beautifully maintained. Unlike many other locations that feel dim or cramped, this one is well lit, open, and by far the cleanest UPS Store I’ve ever visited. Everything felt organized and welcoming, which made the whole process quick and stress‑free.
I honestly wish this location was closer to me because I would return without hesitation. If you’re in the area and need shipping or returns, this store is absolutely worth the stop.”
“At the UPS store Claudia and Abby were both very helpful. I had trouble printing something off of my phone and they were both very helpful and patient when assisting me.”
“Same Day service!!!
Excellent customer service!
Outstanding turnaround times!
Numerous product options!
300 prints done in less than an hour!
Thank you so very much for helping us get our finished products on such short notice; we appreciate your services.”
“The technician who assisted me, (I believe her name is Melody) was very efficient, knowledgeable, professional, and friendly. She knew that I was busy so she got a little info from me, worked on the issue, then called me back when she said she would. She then stayed on the phone until she was sure I was able to get back into my emails. Thank you so much!!”
“Taylor was such a big help! She stepped me through the best way to print 2 boards and specialized print out for my friend’s baby shower. She helped me choose the right paper stock and ensured same day print out. Made the whole process stress-free. Thank you for the great service!!”
“My father recently passed and he was an outstanding artist. Him and his friends hosted their art show here and had an awesome tribute to my dad displaying his work. The location was small but charming, they had lots of fun art trinkets. I brought a unique ink pin that looks like a paint brush. It is a very personal shopping experience not like commercial businesses, If I ever needed to frame anything I would come back.”
“Staff in the print services department are awesome! This is my go-to for printing, especially for last minute needs and self-service. Love that I also earn rewards points for future purchases.”
“Had an easy print job, double sided color flyer. They did it in an hour and they were very knowledgeable about paper weight/style/etc. to get the best product. Thanks!”
“Signcraft was absolutely fantastic to work with for both our father's and mother's urns. The quality and craftsmanship were exceptional and they were very accommodating with our short timeline.”
“My husband and family and I have been using this UPS store for years. In almost every case, the service has been FANTASTIC, everyone is friendly and helpful and knowledgeable. Angel and Amy are standouts in their assisting us with sometimes pretty complex shipping and notary services. Thanks for your great service to our community.”
“What a pleasure to work with! Not only were they so quick in completing our order, but they also went out of their way to help us with the setup issue we had with our document. Will definitely be using them again!”
“As always, Cindy is there when you need her! Although she moved from Waugh Chapel to Edgewater, I'm glad she's still close by to get packages out -- I had 7 items that needed boxes, packaging materials, & shipping. She takes a lot of care with our items and goes over all shipping options. I'm more than happy to support this small business!”
3:00 AM - 3:15 AM
511 Fourth St, Annapolis
Printing Services
“Lisa is a fine art photographer with exquisite taste. Her work reflects the inner soul of Annapolis.In addition to her gallery, she offers fine art printing services. I always use her for my best work for both printing and framing.A true gem of Annapolis.”
“I couldn’t be happier with the service I get every time I visit this store in Edgewater. I had the pleasure of meeting Cathy, the owner, on my last visit and had to tell her how much I appreciated being treated with such care and professionalism. I had an issue with my large packages and she helped me out and even followed up with me the next day!!! That kind of service is rare these days.”
“Organized, labeled well, always bargains.
The STAFF is incredible
Gentleman at the front greeting customers, he’ll walk you over to your product, great suggestive selling; for example $100+ of ink gets you discounted terms of paper.
Check out clerks are pleasant and patient as well.
I hope it stays this way, it’s refreshing to see incredible customer service like this is today’s world.”
“I used FreeState for 20+ years as an attorney before I retired. EVERYTHING was always completed perfectly and on time. Most, if not all, of the attorneys with whom I worked use FreeState. I recently recommended FreeState to a former client and he has been very pleased with their customer service and printing.”
“Kaia, Stew, and Haven were so unbelievably helpful and kind. They were the dream team! They were nice even though I stood between them and their ability to go home. Truly excellent service! Thank you all!”
“This place is FAST. I was in and out in under 3 minutes. As were many customers. As soon as we walked in we were immediately helped by the store manager. Granted most of us were just dropping off multiple packages but he could of let a line form. Thanks!!”
“It's an odd little drop box by a tiny storage building out near the end of a parking lot. Honestly, I'd hesitate to us it, except my bank pointed me there when I asked about nearby FedEx locations.”
“I love this store! Can’t say enough good things about them. I have shipped things through them many, many times. All of the staff is super friendly and helpful, polite, kind, and well mannered. They also offer a variety of different services besides shipping. They offer a very reasonably priced notary service, PO boxes, and there’s a xerox machine there to make copies on if you need them. They also have a nice selection of things you might need when mailing something:boxes, bags, pouches, bubble wrap, sharpies, tape…all the things. And they are a return option for Amazon as well. There is rarely a line and when there is, it moves very quickly as there’s typically 2-4 ppl working. I stopped in on Monday to mail a return. There was no line. I was in a s out in 2-3 minutes. Mark assisted me. He has helped me many times when I’ve been in there. He’s always super nice and fun to talk to. Very personable. Ryan was also there packaging things up getting ready to ship out. He has also helped me in the past. I’ve found both to be great guys, very helpful, nice, knowledgeable and good at what they do. I’m very happy to have this store so conveniently located.”
“Kylie is exactly the kind of employee every company needs—patient, detail-oriented, and always ready to help, even when the customer isn’t in the right. I want to give a huge thank-you to Kylie for the incredible customer service I received today at Office Depot in Glen Burnie, MD.
Earlier, my print job was messed up and they told me the size I requested was incorrect. They offered only to cancel the order or transfer it to another store—completely unhelpful. But then Kylie stepped in. She knew exactly what to do. She was knowledgeable, calm, and took the time to to show me how to resize and reprint everything perfectly after I finished resizing .
Kylie’s expertise and patience saved the day. Thank you so much!”
9:30AM - 3PM
1783 Forest Dr, Annapolis
Printing Services
“This UPS store at 1783 Forest Dr Annapolis MD 21401 consistently meets and exceeds my expectations! the customer service is excellent, their are efficient and fast, and if there is a line, it move quickly!
Unlike the UPS store on 1011 Bay ridge Ave in Annapolis, where the customer service is super slow.”
“I received great service & special attention by my UPS service agent 'Shieve' . He totally explained how the system worked and what needed to be done to be successful. He then made it happen ! Thank you UPS store for having qualified and well trained employees !”
“I have been going to this fedex since 2019. I overnight my packages every week. I have never had a lost package go out at this facility. Im not sure why people are saying they are rude. I haven't met one rude employee yet. They know my name when I walk in and always stop to greet me when I walk in. I wouldn't go to any other fedex but this one.”
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“Love this store! Lucas was extremely helpful, polite, and knowledgeable. The entire staff was friendly, efficient, and made the whole experience easy. Eric, the owner, is an awesome guy and it’s clear he cares about his customers and business. Thank you gentlemen for all your help yesterday. I’ll definitely be back!”