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9AM - 12PM
1 Ashton Rd, Ashton
Banks
“I recently worked on obtaining one of the services offered by m APL FCU, and the entire process was easy, efficient, and hassle-free. The staff was professional, responsive, and exceptionally kind throughout every step. Communication was timely, and they made the experience seamless from start to finish. I would not hesitate to use APL FCU again for both my personal and business banking needs and highly recommend them to anyone seeking excellent service.”
“Margaret Smith and her team were extremely helpful during this entire process! They were very patient, very responsive and very communicative throughout. I would highly recommend Sandy Spring for your mortgage needs!”
“Wonderful customer service! I have an account still open for my deceased mother's estate. Sandy Spring sent me a notice that the account had been inactive for 10 months and, at 12 months, I would be charged a maintenance fee. This is fair and I greatly appreciated the notice so I could avoid the fee. They could have quietly started charging fees but they went above and beyond by sending me a notice.
I highly recommend Sandy Spring Bank!”
9AM - 2PM
11499 Columbia Pike, Silver Spring
Banks
“We (my husband and I) had a great experience. Rekik was absolutely amazing in her work. She took time to explain everything step by step, making sure we fully understood the process from start to finish. She was incredibly patient and explained every detail clearly, answering all our questions without rushing us. Thanks to her guidance, we felt confident and comfortable with each step we took.”
9AM - 2PM
13711 Georgia Ave, Silver Spring
Banks
“We were helped by the kindest employee (manager) we could have hoped for. She took her time and helped us complete several tasks we've been working on for two months! (Long story.) I cannot thank her enough. This is the second helpful employee we've worked with at Educational Systems Fed Cr Union. 🙏🏼”
“I cannot say enough good things about our experience at this Bank of America branch. We had some complicated banking issues to resolve concerning my 93-year old mother's accounts and Fernanda Assurian and Giuliana Fortini could not have been kinder or more helpful. The two of them worked tirelessly for over an hour and a half to address all of our needs. They were pleasant, efficient, hardworking, welcoming, and knowledgeable. I can say from past experience with other banks and other branches, that they went above and beyond in helping us. Thank you again Fernanda and Giuliana. We so appreciate you!!”
“I went to the Leisure World branch yesterday for a refresh regarding my accounts. The representative was knowledgeable and friendly, patiently answering my questions. I was really glad I made the time for the discussion.”
“Tina was super helpful in our loan process, from beginning to end. She walked us through our options, and helped us navigate the sometimes challenging and confusing process for obtaining a mortgage. I highly recommend working with Tina for all your mortgage needs.”
“I am very very pleased by the service provide by Murtuza Hussain
Everytime I visit Cabin john location I always have satisfaction with the quality of service I get he provide an outstanding help on all my requests he is just a great leader and very good people person.”
“I had an outstanding experience opening a new account at this branch. Cameron and Ligia were friendly, professional, and went out of their way to ensure everything went smoothly. Truly appreciated their exceptional support!”
9AM - 2PM
13311 New Hampshire Ave, Silver Spring
Banks
“I had a wonderful experience with Hilina. She was extremely polite, very professional, and genuinely humble. She handled everything with care and patience, making the process easy and stress-free. Her excellent customer service truly stands out.”
“Jhonatan treated me excellently
Good service and concern for the customer
It lasted a long time but I won't stop helping until my situation is resolved.”
“I had a wonderful experience at Bank of America while setting up my new account. Benite Amani was incredibly kind, patient, and helpful throughout the entire process. She took the time to explain everything carefully and made us feel very comfortable and welcome. Her professionalism and positive attitude truly made a difference. I really appreciate all of her help and would highly recommend her to anyone visiting the branch. Thank you again, Benite!”
10AM - 2PM
822 Rockville Pike, Rockville
Banks
“Mira is the best! We had a problem at another branch and she took care of us immediately. She was super professional, courteous and kind. If you bank with Citibank in the area, this is the best branch to go to.”
9AM - 2PM
2601 University Blvd W, Wheaton
Banks
“Alexandro was great assisted me and my wife through the whole process of our 3 years old check and I really appreciate it. Employee of the year.
Thanks Alexandro”
9AM - 2PM
13311 New Hampshire Ave, Silver Spring
Banks
“Keith Whitaker Jr, helped me with all my questions and made the notary process super simple and easy. Very personable man. Would recommend if you want to open an account, get a form notarized, or look at financing options GO WITH KEITH!”
9AM - 2PM
10400 Old Georgetown Rd, Bethesda
Banks
“I had an outstanding experience at Bank of America thanks to Maisha Myers. From the moment I walked in, she greeted me with a genuine smile and a very friendly, professional attitude. She took the time to understand exactly what I needed and handled everything efficiently while making me feel comfortable asking questions.
Maisha’s customer service truly stands out—she is knowledgeable, patient, and clearly committed to helping customers in the best way possible. Experiences like this are the reason I continue to trust and stay with Bank of America.
I highly recommend her to anyone visiting the branch. She represents the kind of excellence every company should be proud of.”
9AM - 2PM
3200 Olney Sandy Spring Rd, Olney
Banks
“I frequent this Bank of America for work. I’m always met with such a professional and amazing staff! They always treat me right and help me with all of our business needs!”
9AM - 12PM
1700 Elton Rd, Silver Spring
Banks
“Truist t is the best bank I've ever dealt with. There was an issue of consumer reports many years ago that said they were the best bank in the United States. I agree. They take their time to make sure your transaction is accurate. They protected me from a scam situation that occurred on Amazon. An employee of Amazon accessed my account. There were four fraudulent transactions. Truist immediately took steps to protect my account and returned my money. I've had other banks in the past and this one is by far the best”
“I had a sleepless night before my visit the next morning at Signal Financial CU. I thought that the process that I was seeking was going to be long drawn out process, however, Tuba was assigned to assist me. My situation was understood. The process was quick! I'm so happy with SFCU. Thank you Tuba!”
“Very helpful branch. I was in traffic racing to get to the bank before they closed. I was late but they were still willing to help me even though I arrived after they closed. Thank you”
“Lafayette Federal Credit Union (LFCU) has been my credit union since the 1980s. It has consistently provided good service, whether in person at a branch or on their on-line app.”
“After waiting for an hour at the Silver Spring PNC bank, where I was never serviced I then made an appointment online for the next day which they canceled that morning!! I was very frustrated and decided to try a different location for my wire transfer. I walked into the Rockville location and Jovanka Kelbaugh greeted me and said of course she could help me right away. She was kind, efficient, friendly and helped me with everything that I needed! I will go to WHICHEVER location she is working from now on!!! I was ready to terminate my relationship with PNC but she redeemed the bank’s image in my decision!”
“The people who work at this office are amazing—kind, friendly, and always ready to help. Especially Christine and Aileen. As someone who had just arrived in the U.S., they helped me with everything related to banking and opening my first account. Christine is always attentive and even anticipates what I might need before I ask. There are no words to fully express how grateful I am for their work and service.”
“Mrs Joan, was so much nice and very professional of her job. She was very helpful the moment i walked into the bank. As a customer I can’t even express how satisfied I was with the her service.”
“We use SECU for both business and personal accounts and enjoy the friendly virtual tellers we see almost everyday. We are looking forward to the credit union expanding its business services.”
“I love having had this bank for so long. I came in one day simply to ask about how would opening up a business account banking with them work. The employee was so enthusiastic & helpful, he even helped me step by step explaining how to open my own business that leads to me needing a separate business bank account with them. Another time I made a suggestion with telephone banking, they understood why I suggested vs brushing me off. They’re really nice people at this location, & even though it’s a smaller bank than a huge nation wide bank I really recommend this bank!”
“Im a highschool student doing research for a project and the staff were very friendly and answered all our questions. Fatima Bermudez was very helpful and friendly.”
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“I had the pleasure of speaking with Jim Jackson, a lending advisor. Jim was extremely knowledgeable and helpful. I don’t know much about loans but he was extremely patient and explained the different types of loans I could get to consolidate debt. I was on the phone with him for roughly 40 to 45 minutes and I never felt rushed and he made sure I understood exactly what I was looking for. His service was incredible. I had just come off a phone call for the same reason with Navy Federal credit Union and the woman I spoke to was not knowledgeable whatsoever. there were long, awkward pauses, and she never gave me advice regarding how to go about tackling my debt. I had basic questions and she kept telling me to hold… to the point I got annoyed and told her I would google it myself! The service was literally night and day. Thank you Jim, you are great at what you do and because of that NIHFCU now has a new loan customer. Thank you!”