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“It's a much better branch then most, there is an employee named Heather who is a very nice, professional employee of m&t she was able to help me with my account when no other employee from M&T could. I was about to close my account until she helped me. She's faster then most teller's and very polite and professional. She seemed to have a good understanding of how the account's work.”
“Very reliable and trustworthy bank. Inaddition, SECU Customer Service is the best ever! No unnecessary fees like other banks. I am a happy customer 5 years !!!”
“I don't understand why this location has bad ratings. Thank you to everyone working there June 11th around 4:20pm RIGHT before they were going to close. Everyone there were so kind and so helpful. God bless you guys. Great team!! A++”
“Wanted to put money into a Black-owned bank and love supporting a Baltimore business. So I opened a savings account. Then I moved across country and decided to leave my money here to support locals. Now I'm being charged a fee every month for a dormant account because I'm not actively putting money in or taking out of my savings account. Since I don't live here, I need to close it. Service was great, but I don't want to lose money to support this bank. Make sure you understand the fees before you open your account. Otherwise, great place to bank.”
“JHFCU goes out of its way to be as helpful and accommodating as possible, especially to those customers who happen to live in another state. They understand the difficulties some of us have banking digitally and go out of their way to assist us any way they can.”
“I've been a customer for almost six years. I will continue to be as long as their top notch service stays the same. Because BB&T offers so many online and remote services, I rarely have to go to a branch. But when I do, I'm always treated with respect, kindness and greeted by name. It's personal care like this that keeps me coming back. I'm a very happy customer!”
“The level of professionalism, compassion and patience displayed by Dara while assisting with my insurance needs is worthy of acknowledgment. She was very pleasant, kind and thorough in explaining and ultimately helping me to resolve the issues. Kudos to you Dara for a job well done!”
“I opened an account with the Branch Assistant Manager and he was so delightful, pleasant and nice. It was an amazing experience and he helped me with so many questions I had. Highly recommend this bank for anyone that wants a more personal experience.”
“Bryce Prestly (sp?) was extremely helpful, clear in explanation and advice, an asset to the bank.
Also, the teller we first spoke to (whose name I didn't catch) was pleasant, prompt, and helpful”
9AM - 1PM
4470 W Northern Pkwy, Baltimore
Banks
“Very friendly people, excellent staff and extremely knowledgeable and forthcoming branch manager. I had opened a CD with them and did really well on my investment. I’m very grateful and a satisfied customer.”
9AM - 12PM
5225 Belair Rd, Baltimore
Banks
“First off, I want to say when I walked in this Bank Ballet Rd., Gardenville location two possibly three years ago they automatically treated me like family. I go there so much now that I refuse to go to any other branch my kids having an account there my sister have an account. Everybody is awesome there and I wouldn’t ever ever thinking about removing my account from this location. I really love you guys. Please keep up the good work and the professionalism is on fleet.”
“Anya was super helpful!! I’ve had several great and efficient experiences with this WF branch. And today’s teller, Anya, was especially friendly and helpful with my transaction.”
“Kaiya provided really good customer service today. She was very kind and patient in doing all my time consuming transactions. She was able to conveniently do everything for me right at her window, I didn't have to go elsewhere.”
“Ryan is the most knowledgeable, efficient, and kind business banker you could meet. He is very knowledgeable about what lawyers need to do to comply with MD law when opening their own businesses. I am so relieved that he is my banker!”
Closed
One South St, Baltimore
Banks
“Bennilynne in the call center is amazing. I wish the company had more people who cared about customer service. She gave me hope with dealing with my MECU account situation as her empathy, attention to detail and determined nature to get the job done aided in me getting a response back from the team. Her tone is supportive.”
“I have been with the Baltimore branch of UKRFCU for almost 25 years. All I can say is that the bank services well exceeding even my positive expectations. The staff is highly professional and friendly. Always willing to help the costumers in any way. Highly recommended.”
9AM - 12PM
5201 Roland Ave, Baltimore
Banks
“My recent experience with Raymond was outstanding. His knowledge, attention to details, patience and friendliness were commendable. Thank you Raymond and Mrs. Cohen.”
“I have been a customer for a number of years, and have received nothing but excellent service!!! I’m in a whole different time zone and the folks there are always accommodating! Thanks Skyi and the rest of the staff keep up the great work!!!”
“Patricia Fishback was very knowledgeable and kind the second I walked in the Bank!!! I was very nerves because I needed checks but didn't want to order them because my BOA account was HACKED months ago, which I believe a mailed check could have been the case. I'm unsure. However, Patricia was sooooo nice and she was able to give me actually what I need to switch my accounts. Thanks!!!!!!!!!”
“I was here the other day and Brandy went above and beyond to help me. She stopped what she was doing and took the time to help me in a confusing and frustrating situation that was not the banks issue or fault at all. She was so kind and patient the entire time and I am so appreciative of her help! Thank you Brandy!”
“My first experience was Sheryl. She was so pleasant to speak with even though I called at 4:45 p.m. I really appreciate being able to talk with a live representative.”
“This location is a few blocks up from my job. I rarely go into branches but this one in particular normally provides good service. I've never seen more than about two teller windows open but they are usually pleasant and efficient with my transaction, even the security guard greets you when you enter the building. I've used the ATM several time and have had no issues. Will continue to visit this branch when I need to.”
“My mom and myself always walked into the bank together and every time we was greeted with respect and professional. After my mom passed last year everyone was very concerned about me.”
Open 24 hours
725 S Eden St, Baltimore
Banks
“Today I went to the bank, the service is very satisfactory, especially from Monica Clark, who was the one who helped me, very friendly, a very good experience, I recommend the place, they are very friendly and they answered all my questions..”
9AM - 1PM
5119 Roland Ave, Baltimore
Banks
“I have been a client at PNC for more years than I can count, at this branch for more than thirty. Recently I've been having difficulty with password issues and Evan Brown helped me with great patience and attention. Here's a shout out to an excellent member of the PNC team.”
“I love the new location. Friendly staff and easy customer parking or street parking options. The first time I went using Google to navigate me here it brought me through some back alley that needed repair badly. It dead ended and I had to look at the satellite overview to get to the front. I hope Google has since updated its directions to route you here.”
“Love this bank I've been with them for years.The manager Joe is the nicest man and very helpful. If you need help he always helps you if he can. I wouldn't go anywhere else for my banking needs!”
“I had a very positive experience at this branch. The manager Diwan Singh was very diligent and truly cared about solving my issue that I had. He really took the time to take care of my situation where at other branches they fell short.”
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“Me and my significant other was looking for a way to get a better car insurance and renters insurance than the one we were paying. Katerina had help us so much to save and still get great car insurance for the both of us. Katerina was super friendly and very helpful throughout the whole process and we are so grateful to have great service and amazing insurance policy.”