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“Bought a car from Auto Budget. Found it on Facebook Market Place. Quick response, great communication and an Acura RDX that was exactly as they described. Good people!”
“I was in a minor accident nearby and blew out my tire, I pulled in and asked if I could use their jack to put on the spare tire. One of the gentleman working in the shop came out and changed it for me, I offered to pay him and he refused. I want to thank Arbutus auto body and this young man for their kindness by helping me out when I was in need.”
“Very nice experience from start to finish. Used Crash Champions, just down the street for some bodywork and Geico helped with a rental through Enterprise. Vehicle was upgraded at no cost to me due to vehicle stock. Check-out of the car was smooth and easy as was the return. Very customer positive and service oriented. Happy customer and would recommend.”
“I've rented from Nextcar 3 times. Their customer service is awesome. The vehicle are new model. You may have to do additional cleaning if you're OCD like me. Other than that I would choose them again and have referred them to other people.”
“The online check in made the pick-up process quick and easy. Representatives at the Towson office were friendly and efficient. The Sentra was easy to navigate and just what I needed for my travels. A good experience all around.”
“Was treated with the utmost respect and kindness. Staff went above and beyond to take care of me. The vehicle was fine, etc. but the customer service is the most important in my opinion. Smiles, kindness, pleasant, etc. Unlike some places that make the customer feel as though they are a source of annoyance. Felt good to be treated so great! Much appreciated.”
“a very good and precise experience
Not a lot of red tape, overall.. even deposit was returned accurately THANKS EVERYONE AT ENTERPRISE FOR A GOOD EXPERIENCE ⭐⭐⭐⭐⭐”
“these 5 stars are a mere shaving from the tip of an iceberg that is enterprise's customer service. Patrick is a proper king of your front lines - would be a shame if you didn't promote him. thank you for going above and beyond the minimal expectations
will go again”
“I rented a Hyandai Sonata at the last minute labor day weekend and they were great. Two thumbs way up. Right near Penn Station. Larry and another you g man were great!!”
“Recently rented a car from this location twice in the last 30 days. Both times I had a great experience. The first time was a last minute rental and I got a call the next morning to confirm my reservation and when I went to pick it up, it was ready to go. The second time, I went and the car was ready to go. I was in and our in less than 10 mins. The service was great.”
“I had an excellent experience at Enterprise, thanks to Dylan! From start to finish, he was incredibly respectful, friendly, and made the entire rental process smooth and hassle-free. His professionalism and attention to detail truly stood out, and he ensured I had everything I needed. It’s refreshing to receive such great customer service, and I highly recommend this location. If you’re looking for a great rental experience, ask for Dylan! ❤️”
“I recently needed a car rental. Sterling was great. They had the rental waiting for me at the body shop. On the day my car was ready all I had to do was leave the rental at the body shop when I picked up my own car. I had to give them a deposit and within 2 days of returning the rental the deposit had been credited back to my card. Would definitely use Sterling again.”
“Just wanted to shout out to the professionals that helped me this morning even though I showed up giving them no notice and their plow guy didn’t show up today. They got me in the car I needed really fast at a great rate! thank you guys so much!!. The two people work in there today deserve a raise You guys rock.!!”
8AM - 5:30PM
5201 York Rd, Govans
Car Rental
“The only downside to this rental was trying to get a hold of the local office by phone. There was only one person available to work the counter, review the cars, and handle everything else. The phone definitely took low preference. However, everything else was superb, including the The vehicle, the efficiency of that one person, and the vehicle itself. Overall, I was very pleased.”
“I had a car accident recently the first one in over 25 years where I had to use a rental car I was not looking forward to it because I thought it was gonna be a huge hassle. But… from the very beginning Chris and John Tell me exactly what I need to do and assured me that I’d have the car that I wanted there and waiting when I needed it they even came and picked me up and the driver Ron ( i think) Was super sweet and kind Every single person that I dealt with at this location was all smiles super nice and friendly!! Jose got me into a great rental in no time and I was out the door within 15mins . These guys over here do a wonderful job and I would recommend them to everybody. Thank you again to Jose, Chris, Johnny and Ron for making this a great experience!! Heidi& Chris”
“I would highly reccomend Enterprise after renting a car here for the past two weeks. Rich, he provided the best customer service, answered all my questions, provided follow up texts. Even when i had to come back to this location the Regional Manager was helpful. Need to rent a car regardless the reason this is the place to come. You will be treated like family.”
“I had such a smooth experience getting my car picked up here. The service was both fast and personable and I felt fully informed about all the details of my rental.
Also the location was so accessible to major highways it was easy to get on our way quickly.”
8AM - 5PM
6800 Belair Rd, Baltimore
Car Rental
“There was an extra $56.38 charge on my credit card and the tires kept going down every day and I reported it Lady said when they get another vehicle and they’ll swapped me out, but they never called me to swap me out. Mold on the back passenger seat lots of spills on the seat, then it was miscellaneous things under the seat , The speaker had a hole in it. The car was not cleaned out all the way, but it was OK. I had a funeral go to and then I just kept an extra days to go to Chemo.”
“I'm so in love with my Acura TL that I got from All Approved Motors! Antoinette was extremely helpful and efficient during purchasing and also when I returned to get my plates. I would highly recommend this place to anyone wanting to find an awesome car at a good price!”
“Great Experience at Planet Auto Sales
I recently bought a car from Planet Auto Sales, and it was a fantastic experience. The owner Tony was friendly, helped my wife and I find the right car, and made the whole process easy. He was very transparent about pricing, and the financing was straightforward. I appreciate his excellent customer service, both during and after the sale. I highly recommend Planet Auto Sales for a hassle-free car-buying experience.”
“I know if I need to rent a vehicle from Friday to Monday morning they gave me the correct quote now. Down payment is questionable, but I’m pleased with the service.”
Open 24 hours
2903 E Pratt St, Baltimore
Car Rental
“A couple of years ago we had a very bad experience with zipcar. We went out of way to get a pickup truck at two different locations and waited around. We called customer service and the ppl that had it said they would be back soon but wasn't and the rep honked the car twice and finally they stopped answering. Customer service promised they would reimburse us if we got a U haul which we did and then we got a huge runaround every time we called to get reimbursed or went in to their office in mount Vernon. So we were done and canceled our membership. Then Avis bought them and I found myself in need of a car to get around in the city from time to time. If there was another competitor I would have gladly used them instead but they are the only game in town and my university subsidizes my membership. They are expanding now and i see zipcar stations popping up all the time. I use zipcar a whole bunch these days to get around to appointments. Rates and car availability are good by where I live. I've had very few problems. Once the driver before me was late 10 mins and I had to wait a few mins. Didn't know whether they were charged the late fee but it did enfringe upon my Rez. I always time my Rez for the most bang for my buck. I constantly take advantage of the fact that I can get the car 14 mins early if no one has it before me and I always return the car 15 mins early so I don't get dinged for the late fee. There have been a few times where I've had to extend 30 mins to an hour via text because my appt was running late. Sometimes there were system glitches where I've had to call in to extend it even tho there is not a person right after me. There was a time where i couldn't depress the parking brake and they switched me out to another car. There was another time when I took a different zipcar than the one i reserved because it was 6 in the morning and I was groggy and they didn't notice until an hour later and switched my Rez. I was surprised I was able to unlock a vehicle I didn't have a Rez for. These are pretty minor things and I've been happy with zipcar but it is pretty stressful if you are running late and don't know if ur car is available for extension. I would also say it also sucks that if there is an issue like gas or Trouble with a parking brake it sucks into your time. They should at least compensate you with a 15 min credit or something. I'll admit that I'm a bad zipper due to this so I'm always in a hurry so I've never refilled the tank ever. Incentives would really help in this area. I would say as long as it's relatively uneventful everything should be fine and it has been. I think if there would be a major issue, they would totally suck. The terms if you get into an accident are really bad and I imagine it would be a major hassle to settle with them and your insurance or credit card company.”
“I've used them since 2022 they brothersn ones beautiful Lady had my paperwork ready n correct there are great business owners with values n business is professional n upfront n honest..no hidden cost .they stole me froma 21 y business with enterprise.. I'm appreciate them for availability n reliable cars.. thethey sinnce expanded nto sales so I'll e back in how car sales goes..I'm tired of renting”
10AM - 6PM
521 E 25th St, Baltimore
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“I had 2 great experiences here. Initially I was uneasy because the workers are so straightforward and about business. But it’s just their personality. Once you show you are serious they are quick to show vehicles within your budget and seem willing to work with you even if you don’t have all of the money up front. Luckily both cars I purchased were cash purchases so I didn’t have that issue but good to know they are at least willing to do that. Alex was terrific!! Highly recommend”