Royal Farms receives mixed reviews from customers. Many appreciate the friendly staff, with one customer praising a young employee named Antonio for his great manners and helpfulness during overnight hours. The store is described as large, clean, and accessible, with good carry-out food and convenient handicapped parking. Some customers enjoy the overall experience and find themselves stopping more often due to its location. However, there are negative experiences as well. Some customers report rude behavior from employees, such as dismissive attitudes when asking for creamer or other basic needs. Others are disappointed with the quality of food, mentioning that items like hash browns are hard or burnt, and cheese on sandwiches is not properly melted, indicating a lack of effort in food preparation. Additionally, frustrations include the inability to pay for paper bags at times and high prices without corresponding quality. Overall, while the store is favored for its friendly staff and convenience, there are concerns about customer service and food quality that could be improved.
I’m in here everyday to get diesel from the fuel island and lunch inside. The Fuel island for trucks really needs an overhaul and updated. Some of them are really slower. Doesn’t work at all and the receipt paper is most of the time empty or just doesn’t work.
May 2026
I appreciate the employees Will, Anthony, Jerrel they helped me out during a hard time in my life and made it easy and a safe place to vent and receive help when needed!!!!
April 2026
Have to shout out Will such great customer service. Definitely will be coming back
