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“I want to express my sincere appreciation to Barbara Cooper.
Barbara was exceptional.
Highly recommend Freedom.
Barbara went way above & beyond.”
“Great team and amazing customer service! I recently had an issue with my debit card, to no fault of theirs, and the staff were extremely responsive and helped right away, even calling to follow up and ensure everything was still working well. I would recommend them to anyone looking for a friendly, reliable credit union!”
“I have been a member of PBCU for over, 27 years, never ever had any issues nor problems, they always helpful and will help you in any situation, and they always have a solution that may come up, that best fits they don't play about their members, their loan rates are awesome, especially the auto loans, and the fraud detection center is always on point, anyone top of any unusual charges, that may show up in your account, I will always be a PBCU members.”
“The personal touch could be better. Too many virtual tellers.Fraud department is on point. Called me within 24hours when noticed something out of my spending scope (Google tictok charges) beware check your account.”
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“I can't say enough good things about this credit union. Customer service is top notch. I have been especially impressed with the attention that has been given to me by Celeste. She is patient and kind to my entire family. She takes time to explain everything clearly. In addition to that, I want to call attention to the help that has been offered when I use the call center. I couldn't be happier.”