Self Storage in Bethesda, MD
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5 locations found near Bethesda
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5223 River Rd, Bethesda MD 20816
“I rented a storage unit here for the past year and a half. I recently returned the unit, but I would certainly rent here again if I ever have a need for storage space in the future. First off, the customer service Josh provided was always helpful, friendly and professional. He was well-versed in everything I needed to know about my account and rental charge. He also certainly has experience supporting customers and I always immediately felt relieved when I would call and he would answer the phone. Before signing my storage leasing agreement, Josh allowed me to tour the space and I immediately knew it wasn’t going to be big enough. He was able to show me other available units on the spot that were more spacious and I was able to secure the right size storage unit for my needs. This business was always very prompt with communication, including automatic payment reminders and once when there was an odd smell they found in the building. (They were able to resolve the issue.) This storage building is in a convenient location for me and I liked that it was climate controlled. It was also always easy for me to get a parking space right outside the loading dock. The business also sells storage unit locks that are very durable, and I even purchased some packing supplies there when preparing for my move. (They offer discounts on supplies to those with a storage unit.) Elvis helped me close out my account and he was very kind. The process was super easy and straightforward and I feel like this business always goes above and beyond for its customers. Thank you, Security Public Storage!”
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6533 Elgin Lane, Bethesda MD 20817
“They were on time, moved efficiently, did everything I asked them too, and had a great attitude throughout the process. The office was also very friendly and helpful and patient with us throughout the process.”
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5140 River Road, Bethesda MD 20816
“Carmen did a great job helping me find the right space and answered all my questions. She’s polite, knowledgeable about the facility and extra space storage in general. She made the leasing experience easy.”
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5329 Westbard Avenue, Bethesda MD 20816
“I have been very pleased with my overall experience at this storage facility at Westbard in Bethesda. Physically it is clean and well lit.I feel perfectly safe when I am working in my unit. During the time I have rented I have not had a problem with the elevators and very little if any issues with accessing the front gate and entrances electronically with the app. Well...not except for the time, during a very strong summer thunderstorm, when the elevators did lose power, along with just about everything else. I called the main number and quickly got a call back from someone who was kind enough to keep me on the phone with them until I made it down multiple flights of stairs to the emergency exit. Also, I have not found one moth in my belongings and whatever repellent product they use seems to get the job done without being overwhelming or noxious. The front desk staff is friendly and polite; helpful. Right now on the weekends Jared is there and he is always helpful and pleasant to work with. No attitude - no grump! Storage unit rents can go up at any time; no doubt they are expensive, The times I have called and asked for an increase to be rescinded I have been happy with their willingness to look into it and more often than not, with the results.”
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5423 Butler Road, Bethesda MD 20816
“The Property Manager , is the best. She works with you, is great at communicating with you, and is very professional. She did her best to respond for any questions or concerns, even right before closing time . She is impressive she keeps the property neat and clean which is a plus, and the best PM I've ever dealt with!!!!”
