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“Use these guys. I had 2 pick ups, one in DC, one in MD and the final delivery in VA.
They were precise, efficient, flexible, professional, reasonable, courteous and they did it on a Sunday!”
“Judah was so helpful. He is professional and explains items so that I can understand and make the best decisions for me. He is friendly and a joy to work with. I am a new customer and am very happy with my rental and with Extra Storage.”
“Steven is very professional. He listens and makes you comfortable. Great place nice and clean. Bathrooms here are also very well kept. Great storage place to store your belongings.”
“My experience with the Acorn self storage location @ 13813 Connecticut ave was wonderful. I was pleased by the professionalism, courtesy and helpfullness of the crews. Thank you Roy and the other gentleman for the marvelous stay.”
“The young lay Crystal or Krystal customer service is above and beyond excellence she is very attentive and clearly answers all my questions she is what you want in your business I am blessed to have been served by her”
“I want to give a special shoutout to Akena at the Prosperity Drive location for her kindness and professionalism. She was incredibly helpful and made a difficult situation much easier to navigate. Thank you, Akena — you truly made a difference!”
“We use this facility every couple
of years for renovations or to move kids in and out of dorms, etc . Clean, convenient and the manager is always courteous and super helpful with practical suggestions”
“Phenomenal experience with the facility and the staff at this Public Storage! Working with Carmelita to move in and Renee to move out, the entire process was a breeze. All my interaction with the staff was over the phone, which is remarkable in this day and age. Exceptional kudos to the entire team at this facility - while I hope I don't need to use a storage unit again, if I do, I'm going nowhere else.”
“I had a great experience at Public Storage thanks to Arturo. He provided excellent customer service, friendly, professional, and very helpful throughout the entire process. He took the time to answer all my questions and made everything quick and easy. It’s clear he really cares about helping customers and making sure they have a smooth experience. Highly recommend this location because of Arturo!”
“We had a good experience so far, mainly thanks to Kerry, the Silver Spring location manager… She’s been GREAT so far.
She recently brought to our attention some potential issues we may have with the lock on our unit’s gate.
She’s one of the reason we choose “Self Storage Plus”… Kerry has been very helpful, professional and took time to explain things; even when we were still shopping around for the right storage company.
The facility (Silver Spring) is well maintained… the building is clean (inside & outside), with a fresh scent (inside)…
5 Stars (so far)… except, just 1 bathroom available ONLY during office hours.”
“We had a wonderful experience with a long distance move. Everyone we spoke to was very helpful and communicative. The delivery was extremely quick (only a few days) & we were really happy with the process.”
“I have to address this. The people below leaving a one star review are referring to Red Van Lines -30 N. Gould St. Sheridan, WY 82801. That company is a 3rd party moving broker.I also was about to leave a 1 star review because this is the company that comes up when you Google "Red Van Lines reviews." But this is not the company that I interacted with. Red Van Lines has almost 0 Internet presence, unfortunately. However it does come up on a Google search of moving companies, generically.Regarding THAT other trash company, they hung up on me when I refused to give them money before reading the terms of the contract, which they refused to email me before I put down a deposit. I'm glad the trash took itself out.”
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“Renee was awesome!
Without a doubt it was her customer service which made me patronize your business even though there were issues that I had.
With wonderful customer service like Renee's, I want to stay with that company and get those issues resolved.
Thank you for hiring a beautiful woman like Renee!”