This Verizon store provides excellent and friendly customer service. Staff members are helpful, professional, and work patiently even when busy. They offer detailed explanations about plans and bills, carefully working to fulfill requests without increasing costs. Employees assist with phone upgrades, data transfers, and complex issues like activating unlocked devices. The team is known for providing thorough, clear communication throughout processes like purchasing new phones and reviewing incentive offers. The service is consistently described as top-notch, making for a great and painless customer experience.
Kilmer was outstanding I have interacted with him in the past and he has been comsistently outstanding..
January 2026
The consultants helped me get and set up my new phone. They were professional and knowledgeable.
December 2025
Great and comprehensive service! Staff were very professional and resolved my cellphone service issue quickly! I would like to give a specific shout out to Kilmar Gomez.