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“Brought my PS5 in because it kept shutting off from overheating. Art was extremely professional, honest, and helpful. He explained everything clearly, cleaned the fan, replaced the thermal lining, and made sure the system was running properly instead of recommending unnecessary repairs.
He even gave me $20 off, which I really appreciated. Great customer service and quality work. Highly recommend asking for Art if you need tech or console rep”
“Great Staff!!! with prompt and knowledgeable in all aspects of AT&T products and services Mr. Noe and Mr. Anthony are an asset to the company...Keep up the Good Service!!!!”
9:30AM - 7:30PM
7929 New Hampshire Ave, Hyattsville
Mobile Phone Accessories
“I had a great experience with Brenda an AT&T representative at the Langley Park store. She helped me and my wife set up a new phone. She was patient, knowledgeable, and made the entire process smooth and stress-free. She took the time to answer all of our questions and ensured everything was working perfectly before we left. Excellent customer service—I really appreciate Brenda’s help!”
“I drove off with my phone on top of my car, which ended up launching it into Rhode Island ave where it likely got run over by a car. Thanks to my otterbox and the team here, it was a straight forward screen replacement without the sticker shock I expected! The team was friendly and fast. Would definitely use their services again (but praying I won’t need to)”
“I have grown frustrated with in store customer service over the years, hi pressure sales, not patient to listen to my needs but this time was different. The care that I received with this location was amazing. There was also a short wait! I’m thrilled with the service I received.”
“Was just there and was warmly greeted by both Michael and Obi. They went on to help me with what I needed and went above and beyond to make sure they took care of everything and checked with me to make sure there weren't issues. Great experience overall and I'd definitely come back for my AT&T related concerns.”
“Carlos definitely the one you want to ask for, great advice and very friendly. Came in with my son, the confusing information Verizon gives us always has me end up with a headache but Carlos was clear and didn't try to oversell. Moreover very knowledgeable. Thank you, we will be back.”
“Dead PC, which getting power to the motherboard but the computer wouldn't power up. Asked to diagnose but not repair, as it was an old machine and a new computer would be less than repairs most likely. $60 fee.
They promised to call later that day or the next to tell me what they found initially. I had to call to check after not hearing back. They were ordering a new motherboard to test with. Good troubleshooting, but not what I asked, for a 12-year old machine.
I declined service, but will say they did seem to know what they were doing.”
“Ali was absolutely great in helping me keep and continue my boost mobile service. He has excellent customer service skills and it was a pleasure to have him serve me
Thank you.
Angela Jenkins
Satisfied boost mobile customer??”
10AM - 7:30PM
1451 P St NW, Washington
Mobile Phone Accessories
“Really good place to buy a used unlocked iPhone for good price. They also fixed my old broken phone and helped with data transfer. Very good cellphone store and team in Washington DC. Come here!!”
“17 million stars to Clint, who was a knight in shining armor for me when I locked myself out of my apartment (by leaving my phone inside). No staff in my building were able to help, so I rushed to the only place I could think of with phones: AT&T. Clint helped me contact someone so I was able to get back in, and Clint even gave me a stack of post-its to write down the info. He was so nice, and I’ve never been happier as an AT&T customer than I was right then. Excellent customer service. Thank you!”
“Absolutely recommend ron was super helpful and made sure to provide us with a time frame as well as let us know the price before they repaired my phone screen in less than 20 minutes.Highly recommend ?”
Mobile Phone Accessories
“I dropped my phone and the screen shattered ? I did an online search and while running errands found Phone Zone and it had good reviews. The shop was bright and tidy. MD was super helpful and quick. He shared options and had a fair prices.”
“Today I visited this store and I am so happy with the good service .this girl gave me from now on this store is my favorite store ,thank you for your patience and all your kindness.”
“Yolanda Vicente good cervice l Will be recommended she is very good person and she is expresive very Well.
She Was extremely honest and assisted with ensuring my Phone was transferred correctly please come see her.”
“Eric Estrada, the rep who helped me purchase and set up my phone was very helpful and professional. I had to return about another issue and he helped me again. He was very patient and answered all of my questions. Keep him. Thanks. Bev Hairston”
“Anthony the Manager at this location helped me correct my phone data issue. With his assistance , I am able to navigate to the hospital to visit my great grandaughter.
I will co tinue to use Cricket and visit this store on 8500 Annapolis, rd because of Anthony's professionalism.”
“Will was very pleasant, he was very knowledgeable with products and services provided. Good customer service and he acknowledge every client as they entered the store with smile. I would recommend verizon to family and friends.”
“I like this Boost Store very much. I bought My Samsung Galaxy A16 5G from that store. I switched my service and got the phone free.Service was excellent and quicker. The guy work there , is very nice and professional. I,m satisfied.”
“Hi, my name is Craig, I came in 10 mins before closing. Sales Rep, Kaleb Fitzgerald helped reinstall services on my phone and also helped me get a clear understanding about home internet!”
“Great service. Aaron was knowledgeable on the products and had many options. Ended up getting a laptop and he gave a lot of insight on the product and its capabilities. Will be back for more items”
“Had a great experience at this AT&T store! Dio helped me with some difficulties of my current services- he was knowledgeable, patient, and super helpful! Overall a very positive experience”
“Maria was so helpful in helping me pick out a phone and helping me set up the phone she was really patient with me with putting all my information in the the new phone really great customer service.”
“fernando was the best ever really helping polite caring and respectful and he did his job really good he deserves a raise or employment of month thank you so much”
“I needed to replace a lost phone and I upgraded on my family plan and so did my grandfather. The manager that assisted us was incredibly helpful,very knowledgeable, and made us very comfortable with our decisions. This was one of the best experiences we've had with AT&T. Thanks again. I’m not sure what your name is, sir, but we talked about football A lot and my grandfather appreciated your services. We will definitely be back at this location if we need anything else”
“The ONLY reason I gave this location 5 stars is because of the nice gentleman named Ian that helped me last evening (7/8/24). I was really frustrated once I came in and realized that it was only 1 person working and that was Ian. Once I was helped by Ian he gave me and my son tip top service!!! That man helped about 5 or 6 people this evening all by himself and never once showed any frustration, aggravation, irritation or was rude to anyone one of us. He was extremely pleasant and very apologetic to all of us every step of the way! Give Ian some help in that store! It’s ridiculous that a mobile store that makes that kind of revenue can’t pay employees enough to come to work. No employee should be left in a store alone, servicing multiple customers in a store that has visual damage of a recent robbery. AT&T management you should be ashamed to leave anyone in a store alone after such an incident. Ian, I wish you nothing but the best on your journey with AT&T or your next career move. Good luck to you and thank you for your EXCELLENT ATTITUDE AND CUSTOMER SERVICE!!! It did not go unnoticed! And to the management and overseers at this location if you think I’m lying I beg you to run the cameras.”
“Phone City was extremely professional and quick! I dropped my IPhone 11 and shattered the screen. They fixed it in no time. Excellent customer service. I highly recommend them if you need a quick fix for your cell phone screen.”
“Jose` was so patient to explain the different plans to me. I had a great experience at this location. He was very professional and made sure my phone worked properly before I left the store. He should train other cricket wireless employees on how to treat customers.”
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“Staff was amazing Edwin, went above and beyond to assist me soon I came in he was there too help, Ana the manager is also sweet heart she always nice when I come in there !! Thanks again to the TEAM !! keep up the great work”