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“I came in for my son’s Nintendo Switch, something minor, and the associate that helped me was Danny or Daniel. I showed him what was loose and he took it to the back and was done in no time. I definitely recommend this place for any device services.”
“Great Staff!!! with prompt and knowledgeable in all aspects of AT&T products and services Mr. Noe and Mr. Anthony are an asset to the company...Keep up the Good Service!!!!”
“I transferred my line to Att today and Paty helped me through the entire activation process and configuring all my data to my new cell phone! Excellent service here in this store I give it a 100”
“I drove off with my phone on top of my car, which ended up launching it into Rhode Island ave where it likely got run over by a car. Thanks to my otterbox and the team here, it was a straight forward screen replacement without the sticker shock I expected! The team was friendly and fast. Would definitely use their services again (but praying I won’t need to)”
“Was just there and was warmly greeted by both Michael and Obi. They went on to help me with what I needed and went above and beyond to make sure they took care of everything and checked with me to make sure there weren't issues. Great experience overall and I'd definitely come back for my AT&T related concerns.”
“Dead PC, which getting power to the motherboard but the computer wouldn't power up. Asked to diagnose but not repair, as it was an old machine and a new computer would be less than repairs most likely. $60 fee.
They promised to call later that day or the next to tell me what they found initially. I had to call to check after not hearing back. They were ordering a new motherboard to test with. Good troubleshooting, but not what I asked, for a 12-year old machine.
I declined service, but will say they did seem to know what they were doing.”
“Ali was absolutely great in helping me keep and continue my boost mobile service. He has excellent customer service skills and it was a pleasure to have him serve me
Thank you.
Angela Jenkins
Satisfied boost mobile customer??”
“Really good place to buy a used unlocked iPhone for good price. They also fixed my old broken phone and helped with data transfer. Very good cellphone store and team in Washington DC. Come here!!”
“17 million stars to Clint, who was a knight in shining armor for me when I locked myself out of my apartment (by leaving my phone inside). No staff in my building were able to help, so I rushed to the only place I could think of with phones: AT&T. Clint helped me contact someone so I was able to get back in, and Clint even gave me a stack of post-its to write down the info. He was so nice, and I’ve never been happier as an AT&T customer than I was right then. Excellent customer service. Thank you!”
“Absolutely recommend ron was super helpful and made sure to provide us with a time frame as well as let us know the price before they repaired my phone screen in less than 20 minutes.Highly recommend ?”
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“I dropped my phone and the screen shattered ? I did an online search and while running errands found Phone Zone and it had good reviews. The shop was bright and tidy. MD was super helpful and quick. He shared options and had a fair prices.”
“Will was very pleasant, he was very knowledgeable with products and services provided. Good customer service and he acknowledge every client as they entered the store with smile. I would recommend verizon to family and friends.”
“Maria was so helpful in helping me pick out a phone and helping me set up the phone she was really patient with me with putting all my information in the the new phone really great customer service.”
“I like this Boost Store very much. I bought My Samsung Galaxy A16 5G from that store. I switched my service and got the phone free.Service was excellent and quicker. The guy work there , is very nice and professional. I,m satisfied.”
“I had a great experience with Lilian, Denis, Ángel, and Ana. They sold me a phone and the whole process was quick and easy. Plus, they have great taste in music, which made the wait enjoyable. I highly recommend them for their friendliness and excellent service!!!!”
“Hi, my name is Craig, I came in 10 mins before closing. Sales Rep, Kaleb Fitzgerald helped reinstall services on my phone and also helped me get a clear understanding about home internet!”
“Ana G, I thank God Almighty for her. Ana was very helpful, respectful, and professional. I am personally asking, and recommending her for employee of the month or year. Why I am personally asking, and kindly recommending , it's due to the above statement. Once again thank God Almighty for her.”
“I visited the T-Mobile store yesterday, store 4SCD in New Carrolton, MD. This has been one of the best experiences of shopping I ever experienced. Julia Tchapdieu (Mobile Expert) greeted me with a friendly smile, professionalism and extremely prompt amazing service! She consulted and helped me with the purchase of the new iPhone 12 for my wife and changed my SIM card and placed me on the amazing T-Mobile network! Her dedication to excellent customer service and professionalism reflects great credit upon the T-Mobile brand! I will be visiting this T-Mobile store to have Julia consult me on mobile advice going forward. My overall rating undoubtedly is 5 stars for without hesitating. Julia deserves a big raise and the biggest recognition for her amazing friendly service and professionalism. Thanks T-Mobile for hiring this jewel of an employee to represent your magnificent brand! :o)”
“Gaby was SO helpful today! I came to the store with a lot of questions regarding my phone/plan and she was so patient with all my wonderings. She helped me work through my questions and I appreciate her!”
“Yolanda is very excellent ? I like that she takes care of me because she is patient ? she knows what to do I only paid online but since I approached this store ⛺️ I liked how they have a very friendly neck the girl only had one line but the girl offered me a family plan I brought my whole family currently we have 3 family accounts of 14 people very good price I also didn't know if cricket offered paid plans and the girl let me know I got 2 phones per payment satisfied with the cervical ask for Yolanda the girl attend comes recommended ?”
“Great service. Aaron was knowledgeable on the products and had many options. Ended up getting a laptop and he gave a lot of insight on the product and its capabilities. Will be back for more items”
“Ali is hands down the best customer service rep we've ever encountered! Informative, efficient, able to multi-task, and solved several set up problems — outstanding!!”
“Went to get a new phone. Dylan helped me get the one I wanted. He explained everything tome and transferred my data to the new phone. Everything worked out great. Thank you.”
“Charles A helped me added I dropped my phone and rendered it inoperable. He couldn’t have been a better help! Super efficient, thorough, and saved me money by the time I left. Super grateful!”
“Henry very helpful polite and knew his job. Unfortunately he couldn't help me with everything partly because I did not have my Google account at hand. But all in all it was a good experience. It was way better than the the experience at AT&T in Laurel Maryland”
“I needed to replace a lost phone and I upgraded on my family plan and so did my grandfather. The manager that assisted us was incredibly helpful,very knowledgeable, and made us very comfortable with our decisions. This was one of the best experiences we've had with AT&T. Thanks again. I’m not sure what your name is, sir, but we talked about football A lot and my grandfather appreciated your services. We will definitely be back at this location if we need anything else”
“The ONLY reason I gave this location 5 stars is because of the nice gentleman named Ian that helped me last evening (7/8/24). I was really frustrated once I came in and realized that it was only 1 person working and that was Ian. Once I was helped by Ian he gave me and my son tip top service!!! That man helped about 5 or 6 people this evening all by himself and never once showed any frustration, aggravation, irritation or was rude to anyone one of us. He was extremely pleasant and very apologetic to all of us every step of the way! Give Ian some help in that store! It’s ridiculous that a mobile store that makes that kind of revenue can’t pay employees enough to come to work. No employee should be left in a store alone, servicing multiple customers in a store that has visual damage of a recent robbery. AT&T management you should be ashamed to leave anyone in a store alone after such an incident. Ian, I wish you nothing but the best on your journey with AT&T or your next career move. Good luck to you and thank you for your EXCELLENT ATTITUDE AND CUSTOMER SERVICE!!! It did not go unnoticed! And to the management and overseers at this location if you think I’m lying I beg you to run the cameras.”
“Phone City was extremely professional and quick! I dropped my IPhone 11 and shattered the screen. They fixed it in no time. Excellent customer service. I highly recommend them if you need a quick fix for your cell phone screen.”
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“Staff was amazing Edwin, went above and beyond to assist me soon I came in he was there too help, Ana the manager is also sweet heart she always nice when I come in there !! Thanks again to the TEAM !! keep up the great work”