“Great customer service from Larry. Very patient and helpful even with a full store of customers. Had to go back 4 times to get the perfect fitting pair of shoes for me and my friend. Would definitely shop here again thanks to the amazing customer service experience”
“lovely experience, great staffwent in one day for a new pair of shoes. I was able to exchange them weeks later at no cost as the shoes didn't feel like a good fit. staff patiently enlightened me on many things feet and running related as I switched out pairs.”
11AM - 6PM
22705 Clarksburg Rd Suite 600, Clarksburg“I had an amazing experience at this Under Armour. I needed help looking for my size in shoes and apparel and Leah Brown was able to help assist me as well as my friend. She was patient and super friendly. She went above and beyond to help my friend and I which I so appreciated her service because that is very hard to come around nowadays in retail.Dori Lyons was very friendly and helpful when I was making my purchases. She asked the right questions and was very knowledgeable. She has great customer service skills.Overall, I will def be coming back to this location.”
“Joe is absolutely amazing! She helped my spouse find the best shoe for her feet. She guided her in understanding her feet. She has been having arch issues for years that cause knee and hip issues. The shoes that we got helped fix all of the issues my spouse was having. I recommend Joe 100% her honesty and help is what we needed. We loved the honesty and the genuine feedback and opinions. Don't walk. RUN HERE!”
“Amazing staff! So knowledgeable and friendly. I was fitted for shoes to train for my marathon, with Achilles pain. The entire store was wonderful, joking and sharing stories with me while we found 2 pairs of perfect shoes. The tread and gate analysis was perfect for finding the right pairs. I will be back!”
11AM - 4PM
16539 S Frederick Ave, Gaithersburg“I was driving and saw that there was a shopping center that looked empty, so I investigated. I'm glad I did because I found this gem in the cut. I walked and was greeted respectfully. I felt welcomed as I browsed the stock in store. AND it's Red Wing!!! Hopefully this spot gets a lot of traffic because the quality is top tier! #CollectedConsciousMediaLLC”
11AM - 6PM
22705 Clarksburg Rd Suite 834L, Clarksburg“I was on a hunt for some NBs 990. They are located next to Old Navy, lower level.The store is small. However employees are all helpful and will do their best to get your shoes. A lot of their shoes are not on display, so you'll have to ask.I'll def come back for my future NB kicks.”
“Legit perfumes bought Bvlgari for my mother here turns out it was the bigger size for a lower price than the other perfume stores nearby. Confirmed it was not fake. Brought it on mothers day”
“BEST Finish Line in the area!! Staff is friendly was very helpful! The new manager Terrace is awesome! He answered all my questions about my purchase and gave me some advice about the type of shoe I needed for my vacation. AMAZING customer service! I will return to buy my next pair of shoes!!”
11AM - 6PM
22705 Clarksburg Rd Suite 616, Clarksburg“Store has a really good selection of the Converse sneakers. They also get some of the limited runs. If you are collector of Converse, check out their clearance section.”
11AM - 6PM
22705 22705 Clarksburg Rd, Clarksburg“Visited Clarksburg location to buy Adidas Work Boots. Store was so clean and Manager Billy was so friendly and helpful. He was so knowledgeable and went above and beyond to make sure I found everything I needed!!! Thank you Billy, I’m a lifetime customer!”
“I am a former PSIA-AASI snowboard instructor and have been visiting the Gaithersburg location to rent ski equipment for myself and my young daughter who is learning to ski this season (2023-2024). I have found the staff to be very friendly, helpful and knowledgeable. The service has been excellent, the prices and policies have been very reasonable and the rental equipment has been in excellent condition. Thanks to Zack and the rest of the crew for a great experience!”
“Babies are so sweet and precious! They are so little and you need so many things: burp cloths, receiving blankets, and tons of little outfits. I especially like buying baby clothes and when there is an expectant mom in the family, I just have a ball. I had the most wonderful service at Carter's Babies and Kids. Amber and Dee helped me pick out outfits, advised me on size, and even put things away for me that they thought I would like. That is awesome customer service! There are covid protocols for standing in line as you check out and all of the salespeople, as well as the customers are wearing masks. They clean the counter between customers. I loved that safety protocol. I love how the store is arranged, so all of the infant clothing is in one section. I was pleasantly surprised to see that Carter's has clothing for more mature kids too. They have great deals and if you open a charge(Yes, I did!) you can earn points to get cash back in rewards. Great customer service, huge selection, and great deals! I know I will be back soon.”
11AM - 6PM
22705 Clarksburg Rd #624, Clarksburg“This store has great sales on so many different types of Sketchers that I didn’t even know were made. It is definitely a store to stop in and check out.The variety and colors of Sketchers that are stocked on these shelves will have someone in there impulse buying. There are always good sales going on in this store.”
“A wonderful young man by the name of David helped me checkout today. He was gracious, kind and caring. I asked him for his opinion about a few pieces and his advice was spot on. Thank you, David, for making a difference in my day. Nordstroms is lucky to have you on their team!!-Barb”
“The team that was working today were all a great help. The manager DeAngelo helped me pick a couple shoes out for my birthday that’s tomorrow. I definitely will be back to shop with him. In my opinion everyone on that team needs a raise. Especially dealing with the rude customers.”
“Very clean and well stocked. Great customer service, and a fair amount of selections for kids shoes. Greeted with a smiling face and taken care of at the register by Giselle, she was very professional and warm-hearted. I will definitely be coming back.”
“great employees. great selection. store manager hailey is so sweet and kind. ramsey is great as well, purr. Yvette is a baddie and always hard at work. Laura too, she gets down she do not play!!!! Also we love Micah, he’s a great manager that helps out the entire store. Thank you for all you do Mr.Manager Micah ?”
10AM - 7PM
22705 Clarksburg Rd Suite 532, Clarksburg“Ecco are the best shoes, for both men and women. Trustworthy brand. The store is perfect, and we got very kind and professional help locating what we wanted. Comprehensive selection for both men and women. So happy with my new waterproof hiking boots, and also all terrain summer hiking shoes.”
11AM - 6PM
22705 Clarksburg Rd Unit 314, Clarksburg“Doesn’t surprise me to see Michael’s name mentioned with 5 star reviews. Excellent customer service! Very patient!Ended up purchasing 3 pairs and got really sweet deal too!”
“Very nice shoe center. There are multiple brands and some good deals and discounts also. I went on black Friday sale, so there were add-on discounts. You can find multiple brands over here, there are some in-house brands also which are of good quality. Do check this place out once.The best part of this place is the store services, we were not comfortable with one pair of shoes, so we returned it after one-day use. And they accepted it and refunded the amount.”
“I had the honor of dealing with one of the associates named Lauren in Johnston Murphy store located in Clarksburg Maryland. I was sent an email regarding some promotions for holiday season, I called to make sure the date of said promotion. Lauren took my call and assisted me with great friendliness and professionalism. I stopped by the store a few times and eventually purchased two pairs of shoes. Throughout this purchasing process, Lauren remained professional, patient and helpful. I will return to this well-organized and cozy store in the future. I recommend this store for locals needing dress shoes and some semi-dress shoes for casual outfits.”
“Great customer service. There was a tall gentleman that is extremely helpful and friendly. The team seems to have a great rapport with each other and in turn makes the shopping experience wonderful. Unfortunately I did not end up buying anything but I will definitely patronize this location whenever I get a chance.”
10AM - 7PM
22705 Clarksburg Rd Suite 528, Clarksburg“Unlike most of the outlet stores, it has a descent selection, not just piles of trash. Disregard all the comments about customer service, it is actually better than in those other places, and what do you expect exactly? You having two decent pair of shoes for 100 bucks, take it and GTFO.”
11AM - 6PM
22705 Clarksburg Rd Ste 630, Clarksburg“Energetic. Crowded on the weekend. Prices are reasonable. It appears to be an outlet. The products are very diverse and there are plenty of options. Ideal place for shopping.”
“Currently summer discount sale is going on and they are offering 30% discount on selected shoes. Also clearance sale is on.Very good collections but only problem is with sizes, we won't get the right size stock for the model we select”
11AM - 6PM
22705 Clarksburg Rd Ste 210, Clarksburg“I was so happy to find the latest Ugg styles and a ton of different sizes. I tried on several pairs and the service was great. The salespeople were so helpful in finding styles and sizes that I needed. I had a hard time deciding which pair to buy, but ended up with a cute short black boot with grey fur around the top. I really wanted to match my granddaughters, but the shoes didn't fit me properly. I am very happy with my purchase and they are so comfortable. They were 30 percent off, which felt like a real deal. I almost bought a baby pair for my grandson, but it is hard to choose a size for an infant. They also have cute socks and sweatshirts too. I highly recommend this store and I can't wait to wear my new Ugg boots.”
11AM - 6PM
22705 Clarksburg Rd Suite 736, Clarksburg“This shoe store specifically has really good customer service and all of the employees are nice and whenever I pick up my shoes from here or I get them delivered there’s never anything wrong with them but the Clarksburg outlet is the best store there is and it’s a clean store”
11AM - 6PM
22705 Clarksburg Rd Suite 226, Clarksburg“I have always thought of Tory Burch products as classic and elegant. Today, I had the chance to visit their Clarksburg store. The people who work there were helpful and friendly. I was greeted warmly and offered assistance when I needed it. They had a beautiful selection of shoes, bags, and accessories. I liked a particular handbag for my daughter and daughter in law. But, the price point was bit higher than I expected. The store was crowded and well stocked. So, if you are looking for something special, it is a good place to visit.”
“Here is the message I sent to corporate because I received such outstanding service at this store:I am writing to highly praise the LOFT store located at the RIO Washingtonian Center in Gaithersburg, Maryland and the Ann Taylor Factory store at the Clarksburg Outlets in Clarksburg, Maryland. I have had exceptional service from the women at both of these stores. I had to make some online purchase returns at both locations, and both times I felt like a valued customer.Thank you for recognizing them for their outstanding service.”