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“Jaimini was so helpful today! I went in to send a UPS package but also had a FedEx item I needed to send that was not yet packaged. I asked if they send them (I knew it was a no, but decided I’d ask anyway), instead of just saying “no”, she replied, No “I can package it for you though, if you’d like!” That was what I needed to hear because that was the last thing I felt like doing. I always love this UPS store & so glad it’s my local one. Everyone is always friendly, helpful, and efficient.”
“Singh the owner was very kind and helpful when helping me with my finger prints. I had an appointment but forgot my second form of ID and he kept the store open for me and made sure I was taken care of. Thank you Singh!”
“I had such a great experience at the UPS Store in Pasadena that it deserves a glowing review. From the moment I walked in, Ali greeted me with a warm smile and was genuinely pleasant to talk with while handling my Amazon return. That kind of customer service makes all the difference.
The store itself is impressive—spacious, bright, and beautifully maintained. Unlike many other locations that feel dim or cramped, this one is well lit, open, and by far the cleanest UPS Store I’ve ever visited. Everything felt organized and welcoming, which made the whole process quick and stress‑free.
I honestly wish this location was closer to me because I would return without hesitation. If you’re in the area and need shipping or returns, this store is absolutely worth the stop.”
“I love the fact that everything that I am looking for with martial arts I can find there. Also the customer service is amazing. It’s very welcoming and they listen to what you want. I have been going to this place for a while and never been disappointed.”
“FastSigns of Arbutus is the best! We have given them a wide variety of projects, challenging delivery dates and a myriad of changes along the way and they have nailed it every time!”
“Adrian at the desk was amazing! She served my with politeness, quickness, and a sweetness that felt like a familiar family member. I was having an off day, and yet she brightened my day for me. Thank you Adrian!”
“The men who work here are incredibly friendly, professional, and helpful. They do a fantastic job keeping the shop running smoothly and always provide excellent customer service. It's clear they take pride in what they do!”
“Great service, a major contribution to the neighborhood, and not to mention the convenience! They are courteous and available to answer all questions if any doubt.”
“When I entered the Establishment I was greeted by The young woman Krina and the young man politely.. They were very informative and helpful.. Their Communication with was key on making my Decision to return to this establishment and refer it to family and friends.”
“Fast, efficient and great quality! Great communication, flexible with time lines and just over all, a great experience. I will use them any time I need anything!”
“ABC BOX IS MY LITTLE SECRET!
This place has all your moving boxes in advance and at $1 for my favorite book boxes.
This place has everything you need to move at way cheaper prices than all the discount big box stores. They carry all the boxes to your car to.
Very helpful and nice to deal with.”
“My wife went in Yesterday to return and pick up packages and Brady helped her, she told me he had so much patience and was kind, despite her taking awhile for the returns. He has been a great addition to the team.”
“Excellent service! Very professional, friendly, and efficient workers. Very good fast service!
Excellent service! Staff are very professional, nice, and efficient! Great fast service, thank you!”
“The lady that helped me was very accommodating. Made everything easy for us.
When I called back in a few days later, a lady that answered the phone was not so friendly.
It’s a shame when employees or possibly owners feel bothered by their own business.”
“I recently visited the Staples store located at 1340 Reisterstown Rd #1354 in Pikesville, MD, and had a very positive experience. The store was clean, organized, and well-stocked with the office and printing supplies I needed.
The staff members were professional, courteous, and willing to assist without hesitation. I especially appreciated the excellent customer service, patience, and friendly attitude shown during my visit. It made the shopping experience smooth and enjoyable.
It’s always refreshing to visit a store where the employees truly value customer service. I look forward to returning for my future office and printing needs. Great job Staples team!”
“I hired Craters & Freighters of Baltimore to pick up a 9.8 ft, 500+ pound piece of office equipment from a print shop in Baltimore that had no loading dock or lift gate, custom-palletize it, and ship it to Texas, and they did a phenomenal job!
Nikki, their Customer Service Associate made the onboarding process very easy, even though I had no prior experience with freight shipping and wouldn't be at the pickup location. They coordinated pickup times with the pickup location, and the pickup team was on time and got the job done picking up a large, heavy, unweildy, yet breakable piece of equipment.
The crew that palletized the equipment blew my mind with how solid of a job they did with the custom pallet. It was made from oversized, heavy, quality lumber, additional wooden blocks screwed in to lock the machine in place and keep it from moving during transit. Strategic use of some tough synthetic padding, additional boards, ratcheting straps and large steel eye screws cinched the machine to the pallet. They did a heck of a job tightly wrapping it all up with plastic. It was not going anywhere! A couple of medium-sized cardboard boxes of accessories for the equipment were also securely strapped in.
The equipment left their facility very quickly and arrived in Texas for delivery even sooner than I expected. Their drivers and transfer stations didn't waste any time. The delivery driver came with his own electric pallet jack, and was very helpful at getting the machine into the building and out of the way where we could unpack it.
To sum it up, Craters & Freighters of Baltimore did an awesome job. Thanks!”
“I really enjoy the owner! They know everything about moving, lots and lots of boxes and packing materials and great staff.Go no where else.This is one of the most unique shops in America for this product!!!”
“Running a renovation business means we're always dealing with paperwork—mailing contracts, printing plans, or shipping items. The team at The Postal Secretary makes it all incredibly easy. They are efficient, helpful, and it’s a huge time-saver to have a reliable, one-stop shop for shipping and printing right here in Pikesville. They are an essential service for our day-to-day operations.”
“Five starts service with full of respect and appreciation it was the right choice doing business with them they shipped my car across the world and got it without any damage or scratch”
“Since the new ownership from Jan 2026, you can definitely see a big improvement! The office is cleaner, better organized, and staffed, OPEN ON Sundays!
I definitely love the new management!”
“Best please to get business cards and marketing materials. The Assistant Manager was super helpful and very knowledgeable. The store is close and the staff is friendly.”
“I have shipped stuff to Nigeria with Victoria air cargo several times. Besides one time delay experience. Is been wonderful to work with Mr. Ayo, I got my stuff intact. He’s someone that you can truly trust with shipping your valuables across to Nigeria.”
“10 Stars
From the time I booked my appointment
I spoke with 2 ladies who were very professional and nice on the phone to when I Delivered 2 vehicles on
Wed 11 /20 /25 8am and I pulled in I was attended to right away by Justin who was getting a call on the radio at the very time I was pulling in to where I needed to park vehicles... That was very impressive !!!!!
Everyone was paying attention and working together .. I literally was in and out in 20 minutes with paperwork signed and 10 minutes of that was because of me walking back to get the 2nd car ....
GREAT PLACE HERE EVERYONE WORKS TOGETHER !!!!!”
“The Staples store in Hanover, MD has an excellent and expensive staff. The store is well stocked and attractive. I strongly recommend shopping there for all you needs. Bill Green”
11AM - 6PM
5835 York Rd, Baltimore
Shipping Centers
“I usually go here to return unwanted Amazon orders. The lines can be long, but doesn't usually take a long time. If it's backed up, it usually because a customer doesn't have their QR code available.”
“Customer service was exceptional from the start. It began with a smile and warm greeting. The store was clean and inviting. I was apprehensive about the ease of shipment and the cost and Mr Sunny made the process so simple and the cost was much less than I expected. I will definitely be a repeat customer and will spread the word! Great service! Thank you!”
“(Translated by Google) They open at 8:00 am sharp there is where to sleep excellent attention(Original)Abren alas 8:00 am en punto hay donde dormir excelente atención”
“I truly must take a moment to let it be known that the TWO gentlemen working in this UPS store were informative and patient, and they gave me top knock professional care with my delicate situation. The store was crowded, but both men worked diligently together, clearing their store with smiles and great attitude for all.”
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“At the UPS store Claudia and Abby were both very helpful. I had trouble printing something off of my phone and they were both very helpful and patient when assisting me.”