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9AM - 3:30PM
9201 Edgeworth Dr Suite 1123, Capitol Heights
Banks
“I recently opened an account with World Forest Bank. Kim helped me with the process. She was extremely helpful, kind, and professional. She made the whole process easy and stress-free.
Excellent customer service!!!
Thank you, Kim!”
“I heard about One Main through my grandmother who’ve had a loan through them. Since learning about them I’ve taken two loans out with Ms. Kiana. She is amazing and gets the job done very fast. Thank you Kiana!”
“I walked into the Bowie branch on Saturday morning. Mr Antoine greeted me and my son and said thank you being patient. How can I help you. I must say Mr. Antoine was more than helpful. We had good conversation and he displayed exemplary customer service. Me made me and my sons day.”
9AM - 5PM
1800 K St NW STE 104, Washington
Banks
“I met with Elizabeth Namala on a banking issue that was a bit more complicated and time consuming than expected. She was thorough and conscientious and is just a nice person to do business with. The whole team at that branch there is actually always very friendly and willing to be helpful which is much appreciated!”
“Kwan Chan & Don Mills provided EXCELLENT customer service when processing my HELOC. There were no issues at all throughout the process and everything was explained thoroughly. Every phone call during the process was followed up with an email summarizing the call as well. My HELOC process was 30 days from initial application to closing.”
8:30AM - 4PM
1600 Cameron St #200, Alexandria
Banks
“I use the credit union because of the high yield checking account interest rate. I would not use if it weren't so good. The process to get in the building is overkill.”
9AM - 5PM
5711 Allentown Rd, Suitland-Silver Hill
Banks
“Kerrissa was personable, professional and knowledgeable to service all my needs I inquired about and further informed me of additional services which will prove to be of use in the future. This is a team environment. Britt exhibited collaborative team professionalism adding to a welcoming environment.”
“Jerry rendered phenomenal service. He engaged with excellence and care. While this has been a difficult experience (handling the affairs of a deceased loved one) Jerry proved to be trustworthy, and provided happiness in the experience. He helped me to smile through sadness. Jerry answered all questions, was hands on, and very patient. I am grateful. I would return because of Jerry! He's a star!!!”
“Hello, very good afternoon, today I came to open the account at Bak América and Miss Sara was the person who assisted me in a very excellent way in every way, both in service and in communication, thank you”
8AM - 2PM
710 North Capitol Street NW, Washington
Banks
“GPOCU never disappoint. I am so satisfied with their services. LaTonya Allen is the best! She's very knowledgeable, caring and always working for you towards your financial goals. She is very much appreciated. Thank you again for great service.”
9AM - 5PM
7714 Marlboro Pike, Forestville
Banks
“I had to share my experience with ESFCU today! Both my husband and myself, were assisted by Ms. Katrina Maxfield! She was absolutely patient, wonderful, made us comfortable, educated us in every step of the way all the way to the end of the day! We started at 9ish - 10:30 and came back around 2ish - almost closing! She was a delight to be helped by and we hope she is recognized for her diligent efforts! Way to go Ms. Katrina!”
9AM - 4PM
1308 East-West Hwy, Silver Spring
Banks
“I am writing to express my sincere gratitude for the exceptional service I received from Sylvia Onwuocha (Consumer Lending Advisor) and Oumou Traore (Assistant Branch Manager) during my recent membership application and auto loan process. Their assistance was invaluable, and I truly appreciate the time and effort these individuals dedicated to guiding me through each step.
The entire process was remarkably efficient, and I was consistently impressed by the professionalism, knowledge, and willingness to go above and beyond to ensure a smooth and positive experience. Frankly, without their help, I would have felt completely overwhelmed. Their expertise simplified a complex process, making it manageable and stress-free. I especially appreciated the clear explanations of the loan terms and patience in answering my numerous questions.
I wholeheartedly recommend NIHFCU to anyone seeking exceptional financial services. Furthermore, I strongly urge prospective members to specifically request assistance from these employees. Their dedication and commitment to customer satisfaction are truly exceptional.
Thank you again for your outstanding support.”
9AM - 5PM
6931 Laurel Ave, Takoma Park
Banks
“I’ve encountered nothing but courteous, helpful service at this location. However, they are frequently understaffed, which leads to slow service and no one answering the phones. This is definitely something that needs to be addressed.”
8AM - 5PM
4704 13th St NW, Washington
Banks
“Welcoming, vibrant, and modern-day community anchored beautifully in the community. Dedicated to the Good News, social justice, humanity, and young people.
Time and space to fellowship genuinely post service. Reminds me of church like I grew up (in a great way), but with modernism woven throughout.
Our third visit and we shall return. Young families seeking a church home should definitely get by on a Sunday morning at 10.”
“I have been a member at Andrew’s Federal Credit Union for 40 years, and not one time have I had any issues with the staff. When I walk thru the door and the tellers aren’t busy, they always welcome me with a smile and a “Hello Ms. LaBrew.” I’ve never experienced any negativity. I find them all to be very pleasant while serving the public, which sometimes ain’t easy.”
9AM - 4PM
1001 Pennsylvania Avenue NW, Washington
Banks
“Nicole Reese the market center financial manager, is to be applauded for going above and beyond in customer support resolutions. Not only did she contact the relevant operational area; she went through the unresolved issue history with them. And on my return to the bank a week later, she took the time-out to contact the area again; and I was offered a solution and advised of systematic refresh pending. She is to be applauded for her exceptional services, patience and professionalism. Thank you!!”
9AM - 5PM
7500 Greenway Center Dr, Greenbelt
Banks
“I am always happy with the Services I receive at this credit Union. The folks are warm and knowledgeable. I keep coming back at every chance I get. These folks are the greatest. Thank you and keep up the excellent service.”
9AM - 12PM 1 - 5PM
5720 Silver Hill Rd, District Heights
Banks
“Kayla was very knowledgeable about the added benefits for opening my new accounts. I shared with her my credit struggles and she suggested credit repair that you all offer! I’m excited to start this journey with Democracy! Thank you Kayla, please keep that amazing energy!”
“To whom It May Concern:
I visited the office a couple of days ago to inquire about opening an Estate account.Portia greeted me and asked how she could help me today, I proceeded to tell and show her my credentials after being invited to have a seat.I explained the situation in reference to my deceased mom.She did let me know the limits of Estate there. She made a couple of calls for me after I mentioned my other bank.So I was able to get that resolved on yesterday(6/25/2025. I really appreciated her courtesy and understanding.She was very pleasant as always.She’s a keeper!Hail to MOFCU!!!!!……Sincerely, Ms.Nancy Jones Hutchins”
9AM - 4PM
3401 Connecticut Ave NW, Washington
Banks
“Sebastian and Hanallah always greet me with genuine warmth and professionalism. I love coming here. They are so helpful and go to any lengths to make sure each an every customer is happy and satisfied. Highly recommend!”
“I recently visited the City Center branch and De'Ja assisted me. She assisted me with a fraudulent transaction, & explained everything to me to the point I was able to understand and I am satisfied with her work and her explanation help me to feel good and I am grateful for this company and it's hard work and fast response to fraud. I will recommend this company especially the City Center branch to my peers and family.”
9AM - 5PM
1825 K St NW, Washington
Banks
“I want to thank Dexter for being my saving grace today. I arrived to the bank at 5:01 knowing they close at 5:01. I desperately needed to make a deposit for my employer. The whole team was very understanding and assisted until the end, thank you soooo muchmuch for your hospitality and A1 customer service. Blessings!!”
9AM - 5PM
1804 14th St NW, Washington
Banks
“This isn't my normal branch but I was running other errands and had a somewhat complicated task I couldn't complete online. The staff here was great and got me on my way”
“i've had very good experiences at this branch office, so i don't know how to distinguish my visits from those who felt so cheated. the branch manager, william, has gone way out of his way to assist me. his interactions with other customers, all of whom seemed to recognize & greet him warmly, were impressively professional. the only reason i withheld the fifth star is because some of the tellers are way too friendly & chatty & that's not my way. i'm sure most others appreciate it.”
“Whenever I go in Truist if the manager not busy He always open the door for me because I'm handicapped and I'm in the wheelchair and someone always say welcome to Truist and theirs aways 2 Bank Teller and they have patience with me while I put my chair in elevation mode so I can speak to the teller and conduct my business. And the first teller always remember me how l conduct my business. Thank you very much for taking care of my business.”
“Excellent service today. Genuinely kind and helpful employees. There are limited chase options in the area but this will be my new branch when I need to see a teller.”
“Sr. Loan officer Nyeisha is very professional. She helped me with my loan needs fairly and quickly on March 24 of last year. I'm proud to say I had no issues. Everything was setup for easy payments.Today I made the last payment of that secured loan. I wouldn't hesitate to recommend TEFCU services and reapply for another loan.
Thanks again for your service that matters
Dia”
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“Come here(Alaking Ct.) often. Line moves fast. Security on site is helpful and will offer assistance if you seem lost on who you may need to see. Tellers are courteous. Speciality Bankers are knowledgeable and courteous as well.”