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8:30AM - 7:30PM
3500 East-West Hwy Ste 1418, Hyattsville
Mailbox Centers
“They were very helpful at this PG location. I had a lot of questions & the service reps were patient with me & took their time explaining what I need & my best options.”
“Called the UPS store to see if I can get a document notarized. Learned that no appointment is required. Get it done in 5 minutes with a very friendly staff. Thanks, Michael!”
“Really nice service and very polite. I came to the store and they handled my packages right away, even though there was a little line they open second one to expedite the service.”
“These guys are so professional! For the past year or so I have returned dozens of items back to Amazon and they are always patient and helpful, even when your wifi does not work in their store they add you to thier system. Could not be happier.”
“Tabatha is a star employee at this store. I watched her multitask, greet customers while being extremely pleasant, help customers, and still manage the staff. She was a one woman machine who basically worked the entire store by herself, even though there was another employee nearby. She alone has earned all five of these stars.
However on 11/7 at about 10:15, I was “helped” by someone who clearly did not want to help me. He wouldn’t even stand up to scam my QR code to ship my items back to Amazon. I had a heavy object strapped to my back, it would have been nice if he would have been thoughtful enough to just stand up to scan my code instead of prompting me to reach. I even asked him if he could just stand to scan the code and he just continued sitting. I’m sure you have this on camera and can see for yourself. This is the service I usually get. ?”
“Can’t say enough about the staff here. Always incredibly pleasant, very efficient, and even willing to help me unload boxes from my vehicle. The kind of place that makes it a pleasure to have to mail something.”
“I never thought I'd write a review of a UPS Store but here we are. The service in the L Street store is always outstanding: quick, friendly and helpful. Shipping items can be a bit of a pain but the team in this store always takes of everything, from packing to getting you the best shipping rates for your needs. And everyone is friendly, funny, and helpful without ever being solicitous or scripted. Just genuine great service.”
“To the Industrious Gentlemen of the Brown Coach
When Prudence calls, and Time is fleet,
’Tis best to trust those nimble feet
That, clad in brown, through rain or snow,
Bear parcels where they’re bid to go.
In Takoma’s bounds, I’ve plainly seen
The neatest shop, kept bright and clean;
Where order dwells, and smiles abound,
And every clerk is duty-bound.
Their scales are true, their ledgers right,
Their pens do dance from morn till night;
They seal thy goods with tape secure,
And swift dispatch shall thee assure.
Mark well, good friends, this maxim sound:
A trusty ship is swiftly found
When man and method work as one—
And thus is all their labor done.
So send thy wares by UPS,
And rest thy mind from all distress;
For in this Park of Takoma fair,
No swifter hands, nor kinder, there.”
“This is a great friendly neighborhood location. I had a concern about a package that kept being delayed so I stopped by this location just to ask a question about it and one of the employees named Neyda assisted the best she could and just her taking the time to hear my concern eased my mind and let me know the package should be there soon and explained the process of how sometimes things happen at the package facility or the drivers. Later that day my package did arrive like she assured me and i even had to call back to just thank her for the listening ear and great customer service.”
“Mitchell and the UPS team at this location provides excellent customer service despite the fact this store is always busy. I am grateful they are in the neighborhood. Thank you!”
“PJ and Beth might be the greatest two people to have ever graced a UPS store
I was expecting to be stressed with everything, but PJ was so knowledgeable about what to do. Highly recommend”
“Donita was so helpful getting my package put together and making sure my items would arrive safely. She was friendly and kind!
There wasn’t much of a line when I got there but it definitely got busier. I think 4:30-5:30 is their busiest time, especially on a Monday so if you hate waiting I’d plan around that!”
8:30AM - 5:30PM
1775 I St NW suite 1150, Washington
Mailbox Centers
“Thank you soooo much team 'Intelligent Office', we are humbled by your kindness and will forever remain indebted. The entire Kenya delegation is happy with your exceptional support.Your team's responsiveness and willingness to go above and beyond was truly appreciated. We lack the right words. Be blessed & God willing- we will definitely be back in April 2026
@Aretha- we salute you ?”
“This place is wonderful. I send all my Amazon returns from here and get all my notary services done here. Very helpful resource to have nearby and the staff are so professional.
I am glad to have this location in my neighborhood.”
“Great service and even better staff. They handled my shipping quickly and helped me print a couple of large New Year’s party photos that turned out beautifully. Fast, helpful, and reliable. I’ll definitely be back! The two woman are fantastic and charming even with the store busy.”
“The customer service here is outstanding!! The employees at this location always make eye contact and greet customers (especially if they are not busy with other customers) upon entry. They work efficiently and don't act as if I'm bothering them by entering the store. I go out of my way sometimes just to patronize this location because of the service.”
10AM - 7PM
7750 Marlboro Pike, Forestville
Mailbox Centers
“We just started with PEC couple months ago. I must say I was surprised I didn't get involved 5 years ago. I am happy with the ability to service the community while promoting my business as well. Awesome service!”
“Leshawn and team were amazing! We had a short term mailbox rental and had a large influx of shipments for that month. When we had shipment delays and lost packages, Leshawn went above and beyond in her communication and assistance. Each day we went in for pickups they were always so willing to help. We are so thankful for the customer service and team effort!”
“Shamara is a miracle worker. Assisted me quickly and easily while helping her colleague. So nice to have someone who blesses you. Thank you Shamara I hope they give you a raise or something! You deserve it. Multitasking queen!”
“I had an amazing experience at this location and they were super helpful specially Juno he was such a nice guy and very helpful, super kind and patient. He had experience with everything. He made everything so smooth and easy with a smile . I highly recommend this place. My husband and I were happy and satisfied and I was impressed . Thank you so much for helping me fishing my paperwork and got everything done. I appreciate it.”
“Spoke with Joe and that is a real stand up guy! He was very polite, allowed me to ask a bunch of questions about my package, he gave me an expectation flow and explained everything to me!! He's very patient and thorough. He gave me a lot of reassurance. Definitely recommend this place!”
“Heaven was incredibly pleasant and professional, which was the total opposite from my first experience at this location! She took care of my needs in a timely manner and was incredibly helpful with ensuring that my items would be securely packaged before departure and upon arrival.”
8:30AM - 6:30PM
2202 18th St NW, Washington
Mailbox Centers
“I am visiting US and brought some items for my relatives who are in Ohio. They couldn't come unfortunately and I get to search online and found out UPS. It is very quick serviced and staff are very helpful. I sent them today. It has tracking tool as well.”
“I came to this location to print a banner. Patricia was very helpful throughout the process and I noticed she put in extra effort to make sure my needs were fulfilled. Would highly recommend!”
“Adeise is a fabulous employee here, very kind, quick, and knowledgeable!
This is a really busy location and the line is always long, but they’re so quick, you’re only standing in line for a few moments and they’re very full staffed! Great employees”
“I received the best service from Don during my visit to this store. I needed numerous different photocopy work done, passport photos taken, shipping packages created, and notary services for some documents. Don was extremely helpful and patient with my many requests. A delightful experience made ever better when I found out I had actually walked into the store past their closing time, yet I still received stellar and patient service. And when I left and mistakenly left my photos behind, Don called me and went above and beyond to ensure I got them that evening. Truly great customer service!”
9AM - 7:30PM
1405 S Fern St, Arlington
Mailbox Centers
“Jared and the rest of the staff at this store are rockstars. I always bring large packages, and they always provide great service. Thank you for everything you do!”
“I love this place people here are so helpful and nice. When amazon asked me where I want to send my package back from I usually say UPS, so I can just go to this one right here just to come in and say hi. I have been going to this one over 25yrs and it have been an awesome experience. Have an awesome 2025 UPS store.?????”
“I liiiiiike coffee . I heard about new coffee shop open silver spring . That was Adulis coffee roaster . I was stop by recently and I order my favorite latte with extra shot and toasted bagel with regular cream . Overall Everything was perfect . I will come back again”
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“My experience was great’ Daniel and Ama, they literally went above and beyond for me. It was Saturday night the night before the snow storm they closed at 4pm, I literally arrived at 6:34pm and knocked on their locked door seen the gates down but I still had hope. Daniel came to the door and I explained to him that I had a package pick up he kindly asked me for my ID Knowing that they closed 2 hours ago he still went out his way to find my package I stood at the door he let me in once he found my package and let me sign for it. I truly appreciate it because I really needed it and especially before that snow storm hit. They did an awesome job this was the true epitome of excellent customer service because they didn’t have to let me in or retrieve my package. They were very polite, kind and friendly! Thank you Daniel and Ama I truly appreciate you guys.”