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“Had a great experience at this dealership. The whole process was smooth and easy to follow, and the staff is extremely friendly, helpful, and overall have a great energy. Big shoutout to Steve D. Fantastic sales associate, super knowledgeable, and answered every question. Left with a new CX 5 and couldn’t be happier. Thank you Heritage Mazda Bel Air!”
“My family has been using leading edge for a dozen repairs/services over the last decade. Such a relief for us to have a trustworthy shop close by. I love this place.”
“I love Koons.....this is the 2nd vehicle that I've purchased from Koons. Micha from the White Marsh, MD. store was great. He was easiy to talk with, listened well and didn't pressure us at all. He made us feel like more than just another number.....and he sold us the right vehicle for us. He and the team from the sales manager to the finance department are absolutely great to do business with!”
“I’ve been getting my car serviced at Porsche Hunt Valley for approximately 18months now, and every visit I am met with some of the best customer service I have ever experienced. So much so that I actually took the time to complete the survey and write a quick review. They’ve definitely earned my business for years to come.”
“Bought my transfer case from here, super professional people who take care of the parts as well as their customers. Answered any questions I had kindly and professionally and they’re what every business should strive for. If anyone I know needs to replace their case 11 times out of 10 I’ll recommend these guys”
“Took my car in for routine maintenance. Was able to drop off the night before the appointment and get a loaner. My service rep Scott Johnson was great; he called the next day to provide me a status on my vehicle and to let me know, some additional recommended services that was needed. He also followed up and let me know when the repairs where completed. I had very good service from this dealership and wouldn't take my vehicle anywhere else.”
“I can’t recommend Mora Tires enough. I needed new tires badly and kept putting it off because the process became overwhelming.
I called Mora Tires on a whim and they made everything so easy. From the first call to him going out of his way to wash his hands before handing me my key when they were finished, the customer service was wonderful. I called at 11 a.m. and had new tires on my car by 2:30; zero hassle.
I left thinking about how refreshing it was to have such a great experience getting my car serviced. Also, the price was great (win-win).
The location’s perfect, too. There are so many great food options down Eastern Ave., or you can grab a coffee or post up to work at OvenBird a few blocks away.
10/10 - highly recommend ?.”
“Friendly staff, kept me updated about my car. Tire prices were pretty close to Costco (only slightly more than Costco but I would have still needed to somewhere else for wheel alignment.”
“(Dec 7)ANOTHER UPDATE! Went in again for a slight leak they discovered coming from my oil pan. Left the vehicle with them under the permission to change the entire pan. They discovered the issue was fixable and did that for me! Kept everything above board and let me know that it didn’t need replaced and that they fixed it, saving me HUNDREDS of dollars. Will continue to not only go here but encourage all others to trust them with their business. UPDATE!! I went back after saving up some money and had Andrew assist me this time with all my repairs I opted for. They have a very straight forward pricing system with your consent and questions being held at the upmost importance. I got a power steering pump replaced along with my starter. There are other things to get done with my car I just have to save up more money. Will be coming here for ALL future repairs and recommend anyone to come here. Went in with questions and issues, was scheduled to do a diagnostic. Hearing the concerns I had Mark was a genuine human and suggested a specialist because that was the direction of the issues (transmission). Great guy great ethics would come back 10/10 times.”
“We LOVE J&H! Honestly, I wish we had found them sooner…
After our former “weekend-warrior” chain service center closed, we asked a transmission shop (who was currently servicing one of our vehicles) about an honest, reasonable, and competent mechanic -- they referred us to J&H. From the first visit, I was thoroughly impressed. From the owner to the mechanics to the office staff, everyone is patient, helpful, knowledgeable, and honest (which is a VERY rare trait in society these days).
Unless they’re crazy swamped, they provide a digital/electronic car condition report at each service inclusive of pictures. Yes, you heard that right – so not only do they tell you what needs done, but this shows you... giving you an added level of assurance. They proactively monitor various aspects of your vehicle as well as tending to the items you’ve requested them repair/replace. Additionally, when they’ve made service recommendations, they’ve been honest about whether it’s something that needs done now, sooner than later, or if it’s something that can safely wait to be addressed at another time if you’re like us and trying to budget for car maintenance. If you’re uncertain how something impacts your vehicle, they’ll patiently explain what you need done and why it’s important.
We’ve been customers of J&H for several years now, trusting them with multiple cars of ours that we rely on heavily to commute to work, chauffeur our kids and their friends to/from school and events, and to trek long distances for vacation/family. I value their work and their perspective to the extent that I take any new vehicle in our household to them to inspect and I ensure before any long road trips that we get our vehicle into them for service to ensure a smooth, uneventful trek.
I’m grateful for J&H – for the invaluable piece of mind I now have with our vehicles (that are our livelihood and our freedom) in their care.”
“I’d like to commend Service Advisor Christina Hahner for being incredibly accommodating during my service appointments. I’ve dealt with her twice now, and she’s always quick to respond to my text inquiries. She makes sure all of my questions are addressed and consistently checks in about any concerns I may have. She’s extremely helpful and professional. It's definitely a 10/10 experience with her. Good job!”
“These guys are the best around very knowledge and understanding, best prices around and gets the work done the first time no going back to refix it. Keep up the awesome work?”
“One more visit with nothing to complain about at all. Work done on time and done very well. Great people to do business with and definitely good bang for the buck.”
“I had a great experience at Interstate Tires. The service was quick, they squeezed me in on a busy day when they honestly didn’t have to, and the guys were straight up with me. They actually know what they’re talking about and don’t BS you. Definitely recommend them.”
“These guys are one of the best.gave my car a complete examination found everything that was wrong and advised me what needed immediate attention. Wish I would've came to them sooner.”
“Mike is very professional and great at his job! I’ve come to him twice now for oil changes. I really feel I can trust him when things are wrong with my car. His prices are reasonable and the turnaround is fast. I also always receive good communication when my quote is ready and when my car is ready for pick-up. I highly recommend!”
“Rick and his team have worked on 4 different cars of ours over the last 15 years. I have complete trust in the work they performed for me. I believe they provide honest and thorough diagnosis and repairs. My most recent issue was a transmission slippage while on the highway. While the onboard computer showed no issues, they researched Acura documentation and found a technical bulletin advising a software update may be required for my car. It worked!! Thanks to Rick and team!”
“Such a pleasant experience here! They were able to explain to me what needed to be done, get the parts quickly and have my vehicle ready ahead of the time estimated. They even threw in some other things I needed done for my car. I can’t recommend them enough!
Update: Went back again for a second visit even though I had moved out of town. Dealership was going to take several days to repair and I just cannot be without my car. Eastwood fixed my car in 3 hours instead of days and I paid half what the dealership had quoted me. I would give 3000 stars if I could.”
“I could tell that my tire was leaking air, so I drove to Brooks Huff hoping it wouldn’t be too busy. Everyone I interacted with was extremely friendly and knowledgeable. They diagnosed the nail in my tire and patched it very quickly. I am so thankful to have an efficient and reliable auto center to go back to next time! I would highly recommend this location for your car needs!”
“Great service, great people. Took my car in for a basic fix, and not only was it incredibly fast they also did it free of charge since I didn’t need any parts ordered or anything like that. Would definitely recommend and return.”
“Huge shout out to Bert! Thank you so much for fixing the emblem on my car. I tried doing myself and I failed. I also spent more money than going to Hunt Valley Auto so highly recommend going to check them out. They are super busy but highly recommend!!”
“So! I was recommended by a friend to go here and want to recommend to everyone that my experience was as advertised! They don't take appointments, so arrive just before or at 8am when they open for the opportunity of same day service. If not, the later you arrive the better chance it won't be ready until the next business day.
I was quoted at Goodyear for an exhaust leak $1400, as they said the whole thing needed to be replaced. Well, my friend heard that and laughed and pointed me here. They gave me a quick estimate after looking under the vehicle and it was $220! I was blown away. I left the vehicle and three hours later I'm being called to be advised it's ready. When I arrived, no change in price, honesty and great work. They welded my faulty section of the muffler and I was back ob the road with a car that went from sounding like an 18 wheel dump truck to an electric vehicle, which it is not.
My only regret was delaying the repair thinking it would be at least 50% of what the previous shop quoted. These guys handle their biz, to which they'll have mine for the foreseeable future.”
“I came for an alignment but they were very honest and transparent and told me they wouldn’t recommend it until I got the real issue fixed they even waved the diagnostic fee for me. I would recommend coming here.”
“My appointment was scheduled in advance so that a loaner would be available. I was informed of anything additional that was recommended to be done, and asked if I'd like to have it completed. When it was time to pick up my vehicle , I did not have to wait because the service center opens at 7:30am which is extremely convenient.”
“The day before Thanksgiving I came to Carney Tire with a damaged tire hoping to get it replaced before my holiday travel plans the next day. Paul, a service associate explained that they were busy but if I left the tire with them they would do their best to make the repair by closing. I received a call around 4:30 advising that the repair was complete, they installed the tire and I was pleased to continue my travel plans on four good tires and the spare in the trunk. I’m grateful to Paul and his staff for making my minor repair a priority during a busy holiday eve.
Gratefully, C. Hacker”
“I just got off the phone with Corinne at Mickey's ER in Towson, Maryland. I have had the pleasure of working with her before when I have needed car repairs.
This time, I had a particularly challenging request. It required understanding, research, and patience. Corinne went above and beyond to resolve my issue, even contacting other parties who were also involved in my car's extensive repairs as a result of being parked in the right place but, apparently, at the wrong time.
Thank you, Corinne and Mickey's for your consistently excellent work ethic and customer service.”
“I took my 2017 Hyundai Tucson to these professional and kind people. I had a break light that went out and my husband said while he gets the food I should find an auto repair shop, I choose Framerite the customer service was extremely wonderful.
The waiting area was so cool it was like stepping into a man cave that us women would love to at least I know that I enjoyed it.
They fixed my car with no problem and gave me a loaner car while we waited for the end result.
Thank you to the owner and his people for the very nice experience and you have a customer for life THNAKS AGAIN
DANA BRAXTON”
“My experience with Caleb Atabong has been a great one. Caleb is a very pleasant young man, friendly and knowledgeable. I know Caleb for four years now and he has always be helpful, admiration and honest. The way he likes his job is reflected in the way e conducts himself during the transactions He is Avery good car salesman.”
“I scheduled for an oil change and the morning I was dropping off the car, the radiator sprung a major leak. AutoWerkes evaluated the issue and replaced the radiator the following day. That is, fitting in the repair immediately into their workload. I purchased the BMW 335i from them in 2016 and they continue to be my sole source repair shop. Excellent service, extremely knowledgeable, committed to maintaining the car, and I enjoy working with them.”
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“I was very pleased with Katie and Tim's Automotive. She was very communitive and focused on my needs at hand. I have used them for our commercial needs before and this was my 1st time using them for my personal vehicle and I am very glad I did. Thank you Katie!”