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“Love this place the only thing wrong is how this wonderful lady named Ms. Gloria needs a raise and needs to be promoted in her position at leastthats from my experience all ways 5 stars”
“Lucia of Extra Space storage Odenton, MD is such a nice person. The storage unit was clean, easy access and secure. Customer service is professional. Thank you ??”
“Yvette and her staff are great to work with, knowledgeable, helpful and friendly. Facility is always clean and well kept. These are among the reasons we’ve leased storage for going on three years. Highly recommended!”
“I was helped by Ronald Boyd who patiently walked me through some storage options and helped me find a unit that fit my needs. This facility is clean, has nice climate control, and friendly staff!”
“Steven provided exceptional service and truly went above and beyond for us. He offered a fantastic deal, and the storage facility, including our unit, is spotless and well-maintained. Steven’s friendly demeanor and thorough explanations made the entire process smooth and stress-free. If you're in need of storage, this is absolutely the place to go! Thank you!”
“First time ever renting a storage space and it’s really clean and well kept here. The manager Michael is awesome, super cool and very helpful. 10/10 will recommend!”
“I called today and spoke with Gregory about rental space. He was very pleasant and very helpful. I went there in person and met Lauretta and she was great. She showed me and my mom different storage spaces until I found the perfect one. Gregory and Lauretta had outstanding customer service. I told him about his reviews and had to come see for myself and I'm glad I did. Thank you Gregory and Lauretta.”
“Extra Space Storage on Old Court Rd is a awesome facility. The staff is great especially Ms Carol she has a heart ❤️ of gold. Always accommodating goes out of her way for her customers...
Frank E!”
“Walked by and went in Kenneth was super pleasant and knowledgeable about prices and unit size. The facilities are clean has carts to haul .We got a unit after seeing two sizes.”
“I was very impressed with their service. From the estimate, move, and follow up, they were professional, courteous, friendly, and very careful with my household goods. They did what they said they would do, showed up on time, and moved my stuff until I was happy with where the furniture and boxes were placed in the new home. Thank you for a superior job!”
“Ryan at the Elkridge, MD office on 6300 Washington Blvd. was the Epitome of EXCELLENT Customer Service! He represented Extra Space Storage WELL! . . . It's Management like Ryan that makes renting a Self-Storage unit a JOY! He Understood my need and located another property that was actually closer to where we live, but had a better Market rate for the Same Size Unit! . . . Ryan SHOWED Care and Concern for the Everyday Customer! His facility was Spotless, Smelt Good and was In Order. It has been a Wonderful Experience ? . . . We Wish Him and His Family ALL the Best and GREAT SUCCESS in This Business! He has what a lot of people are Lacking in Business . . . He GENUINELY CARES! . . . The Pleasure was ALL Mine!
THANK-YOU and GOD-SPEED ✝️??
Mr. Lewis
Laurel, Maryland”
“Exceptional help!!! Corey made my transfer extremely smooth. I thought it was gonna be a frustrating experience but the staff at this Public Storage really made things easy .”
“My first experience using a storage unit and the entire experience with Extra Space Storage was quick and so easy to set up.Special shout out to Shirlene G. who made a long exhausting moving day so much more manageable. Shirlene was attentive to our last minute needs (shortly before closing) for an additional storage unit and found the perfect size to accommodate our budget. Throughout the entire process she has been extremely helpful and cheerful. Thank you for the excellent customer service!”
“Love the site very clean and the manager very friendly as well as the other staff but at times I feel like helping the manager out because she works so hard keeping the facility clean”
“I nice quiet in a place people really wouldn't think of securing smooth easy going places to put anything of storage in place a great low-key in and out location and the staff definitely makes sure everything is on point with all that is needed to be.”
“Have had my unit for a few months now and have nothing but great things to say about the Hanover facility. Easy online application process, conveniently located with a very competitive monthly rental rate. The app is very convenient and user friendly as well to assist with managing my account. Bill is always super helpful and goes above and beyond to assist with any of my questions or rental needs.”
9:30AM - 6PM
7233 Windsor Mill Rd, Windsor Mill
Self Storage
“This was 2nd visit to this Location and each time a customer representative by the name of Jasmine Davis assisted me with 10 Star service and was extremely informative. She. Just guaranteed LifeStorage another customer for sure.
Thank you Jasmine!”
“Herbert was the BEST!!!!.....We were in and out in no time and the rental process was SUPER Easy!!!....I definitely recommend ExtraSpace Storage for all of your storage needs!!!!”
“It's was great talking to the manager of the facility. I have move my stuff in out. I'm confident that everything will go smoothly. Everything went well and I enjoyed my space unit differently will return.”
“I only used this place for a month while moving but the staff did right by me even if I didn't meet them. I was set to be billed on 7/1 so as I got close to the end of the month I was all worried about getting it empty to save the money. I emptied the unit on 6/30 and all I did was leave the door open. At 7:01 that evening I got an automatic email saying that I was all good to go and that I wouldn't be billed. Very pleased with that so I'll definitely use public storage again.
Good staff”
“I hope that anyone who uses this facility has a chance to work with Andrew. What a friendly and kind guy. Very easy to work with. His enthusiasm late in the day on a Saturday afternoon is unmatched. I was walking back to my car thinking that I need to hire this guy for one of my own companies. It's so rare to find somebody Who is so good with customers and who is so energized. Extremely impressed with this guy. Kudos to whoever brought him up and whoever trained him to handle customers at this job. Needless to say we signed our contract to take one of these units.”
“Peace
I have used them 3 times. I've always had a good experience. The previous company I used had a bad smell throughout the building. However extra space was clean and I never experienced odors . Im happy with the service I received. The staff is professional and helpful. I like being able to reach someone directly in the office as well .”
“Mr. Chiah Evans @ the Druid Park Dr. location in Baltimore was wonderful. He is very professional, pleasant and very knowledgeable about his job. At the end of August 2024, I was cleaning out my dad's unit, along with the other renters cleaning out theirs. It was very chaotic but Mr. Evans maintained his professionalism while helping me out with any questions or concerns I may have had as if we were the only one's there. Mr. Evans continued to provide the next customer with the same service he'd given to me. The staff also does their best to keep this facility clean.”
“Just got a storage unit for the first time ever! I was very impressed with customer service. Taylor answered any and all questions I had patiently and let me know anything that I needed to know. She made this a very easy process for me. The facility is also very clean and well maintained.”
“Super thorough and a great experience. Very clean facility with plenty of parking and everything feels very secure. Lease signing was painless and I left with no questions on answered. Definitely recommend 10 out of 10.”
“Outstanding Performance by the team of men. No time wasted and completed in a short amount of time. All furniture was installed without a single scratch or damage. Great team of guys. Send my sincere thanks to them for a job well done.”
“Great place! The hospitality of Matt and Chanel is unmatched , always a welcoming hello and smile everytime I vist, the facility is extremely clean and smells good, always recommend this extra storage to my family and friends when needed.”
“Shamia is such a great person, she has great personality and consumer service skills and she help me thru my whole moving in process… she is definitely the reason why this business is running”
9:30AM - 6PM
20 Ertel Rd, Glen Burnie
Self Storage
“Very nice Helpful. Fast, An efficient.. Was Great, so Great I have gotten 2nd unit there.. They Guys are the office R Great, Lizzy at Corporate was Extremely helpful”
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“Ms. Terry at the westview location was more than excellent. Personable, knowledge and professional. Very friendly which is rare thing these days. Thank you Ms. Terry!”