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“Salmon (and Mike) at this particular Verizon were very informative and patient with my disabled sister. They resolved a problem that other Verizon stores were not able to resolve.
Will definitely use them again. Superb customer service!”
“Had a great experience with John at the Verizon Wireless store on King Street. Straightforward, sharp, and easy to work with — he broke everything down clearly and made sure I got exactly what I needed without wasting time. No pressure, no upsell — just solid service from someone who knows his stuff. If you’re heading in, ask for John. He’s the real deal.”
“Good service. Miss Nidia helped me with excellent service. I am happy with my iPhone 15 pro. The plan they offered me is comfortable and includes everything. I recommend that you visit this tmobile location. N”
“Very good service, I recommend they have all cell phone models.
It Is a good service good staff makes you a punch of cellphones
Be back.......”
“Had a fantastic experience at the T-Mobile store at Dakota Crossing in DC. Katie was absolutely wonderful. She was polite, knowledgeable, and actually held a real conversation. The wait time was less than 10 minutes and the process of adding a 2nd line took less than 40 minutes. This was one of the best experiences I've had with a cellular phone rep. Definitely check them out and ask for Katie!”
“Cindy was incredibly helpful! She took the time to thoroughly explain the promotion that was available in my account, detailing its benefits and how I could take full advantage of it. Her knowledge and clear communication made a real difference in my understanding of the offer.”
“There’s a representative there by the name of Lisandro. I have to say it’s for employees like this that big name brands like T mobile are going to keep their business thriving for many years. Lisandro took away the stress I felt before walking into the store. 10 stars Lisandro thanks for your help”
“My fiancé and I moved to the United States recently and we had to setup our phones from scratch but Jen who helped us was incredibly patient and helpful and made the whole experience great!”
“I had an issue with the online payment arrangement system I came into the store and worked with Brandon service was amazing he did a great job. This gentleman took his time to help me it was very busy and he was very patient definitely will make this my home location.”
“Mr. Joe is the man, he gave good deal on new number case, unlimited plan new phone for $100. They are very nice, I love to my business with them. Best store in my neighborhood.”
“I recently upgraded to the newest iPhone, and this location was great in assisting me! Even when they were busy, I still received great service and honest recommendations.”
“Angel went out of her way to help me, she was so nice. It was late and I’m pretty sure she was ready to go but she never displayed it and made calls just to help me out at closing time. It’s very refreshing to see good customer service. Keep it up Angel. I will come back to this location again.”
“As someone who works independently, I must commend Josh for running the store by himself (being there less than a year) and solving everyone's issues with ease. Best verizon store I have been to. Will definitely be back for all my Verizon needs.”
“I needed an eSIM for monthly internet traffic, I went to the T-Mobile store in Washington at 726 7th St, met James, who helped me set up the e-sim and was very professional and kind. I really appreciated it. Thanks”
“Excellent Costumer service. Yeni thanks for you help,you make a great job in this place you are very friendly and help like 3 people the same time. Last week I transfer my service from metro to boost mobile and she give me a very good deal . I recommend 100%..”
“Went in for a phone upgrade; I really appreciate the friendly and helpful Kilmar. I got all my data transferred and a detailed explanation on how the new phone impacts my family plan bill; Thank you!”
“I had the pleasure of interacting with Omar siddiqui at Version Store, and I must say, their professionalism and dedication are outstanding. They went above and beyond to ensure I had a seamless shopping experience, addressing all my questions and concerns with patience and expertise. Their leadership clearly reflects in the well-organized and customer-friendly environment of the store. I highly recommend Omar Siddiqui for his exceptional service and commitment to excellence. Moreover, the store's layout is well-organized and visually appealing, making it easy to navigate and find items quickly. The checkout process was efficient, and I appreciated the various payment options available. Overall, Version Store exceeded my expectations, and I highly recommend it to anyone seeking a top-notch shopping experience. I'll definitely be returning soon!”
“I couldn't get my new phone set up online, so I had to come into the store. Teresa was amazing - she helped me competently and efficiently. Give her a raise!”
“A really nice man last week named Walkman helped me transfer an app from an old phone to my new phone and the app was no longer available but I had found it on my old phone he absolutely saved my life with his help”
“Ashley at the store near Wheaton, MD was so wo derful and professional. She assisted me with setting up my accounts and wifi. She is very knowledgeable and professional. Thank you so much!!”
“Maria crushed it! She helped my mother port her number over to T Mobile after her previous carrier was doing a disservice to her. Maria was patient, poised and extremely helpful. Thank you!”
“For 20 years, I have relied on Bruce's expertise and experience to bail me out of software troubles and to repair/replace my computers. In addition, his advice on hardware and software purchases has been spot on. He is amazing!”
“Fabulous service. Everytime I come to this T-Mobile store I get the best service. Eric, Qasim, usman bent over backwards to help and teach. T-Mobile has a fabulous team in this store! I will recommend to all!”
“Maybe it was the rain. ? No, it was a very nice experience with the Xfinity Store today. Went to set up wifi. In and out in about 20 min. Sebastian assisted me and was excellent: professional, personable and efficient!!”
“I received excellent customer service at this Verizon store. Every team member involved in my business > consumer transfer was calm, patient, assured and knowledgeable. They provided ultimate follow through to ensure my request was resolved, even though there was some complexity. The whole vibe in there is one of calmness and an interest in helping customers and taking care of business efficiently.”
“Top notch people from the sales and support to onsite techs. Knowledgeable and seem to want happy customers instead of just paying customers, unique to their industry!”
“Kilmar is as ver professional and patient. He took care of me with great attention I’ve tried to speak to customer service and they don’t come anywhere near this gentleman. Please give him a raise”
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“Dwayne and his crew did a wonderful job receiving us in the Wisconsin Ave. location, helping us solve technical issues with a router. The team was courteous, efficient, and knowledgeable. We had a very positive experience. Carlos and Diana.”