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“I had spent hours and hours on the phone with Xfinity trying to set up my account so my internet could start working, and nothing was getting resolved. I finally decided to go into the store and handle it in person.
As soon as I arrived, Karina greeted me and helped sort out all four of my accounts. What had taken hours over the phone, she handled in less than 10 minutes. She was efficient, knowledgeable, and got everything fixed so quickly.
She was also very pleasant to talk to, provided the right contact information, and made sure all of my accounts were in good standing before I left. Thank you, Karina, for saving me so much time and stress.”
“Christian was an immaculate representative very respectful and straight to the point. Came with broken broken phone and got me on a nice deal with the S26 that I couldn't turn down. Well be coming here from now on.”
“Thank you, Joshua and T-Mobile @ Aspen Hill, MD! I called the store from Charlottesville, VA, because my elderly sister was having difficulty with her flip phone that was NOT on a T-Mobile account. (No local store available from her company). Josh agreed to look at her phone, and was able to solve the problem for her so that she could use it again. This is the kind of service that is greatly appreciated, and we will consider T- Mobile in the future!”
“My technician was Hassan, he was punctual, very polite and Professional. He also took time to educate me on my self service for future problems. Hassan surely exemplifies Comcast at it's BEST. Great Tech. Kudos to Hassan for being a beacon of light for Comcast.”
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“S/o to Stephen for assisting me with my devices! I really appreciate the great service as I was switching devices because I lost my phone. I ended getting an Apple Watch but didn’t get the one I wanted. Stephen reached out to me later during the week after hunting the one I wanted down. Really appreciate him going above and beyond and keeping me in mind!”