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“Kari and team at Sandy Spring Bank we want to say thank you for getting us thru the loan process and into our new home. I highly recommend this team for you home loan needs
Being a first-time home buyer we needed someone to trust and hold our hand thru the process.
We made it amd are now homeowners. Many thanks
Cletis Cave, Jr”
9AM - 5PM
1800 K St NW STE 104, Washington
Banks
“I met with Elizabeth Namala on a banking issue that was a bit more complicated and time consuming than expected. She was thorough and conscientious and is just a nice person to do business with. The whole team at that branch there is actually always very friendly and willing to be helpful which is much appreciated!”
“Kwan Chan & Don Mills provided EXCELLENT customer service when processing my HELOC. There were no issues at all throughout the process and everything was explained thoroughly. Every phone call during the process was followed up with an email summarizing the call as well. My HELOC process was 30 days from initial application to closing.”
9AM - 5PM
11499 Columbia Pike, Silver Spring
Banks
“We (my husband and I) had a great experience. Rekik was absolutely amazing in her work. She took time to explain everything step by step, making sure we fully understood the process from start to finish. She was incredibly patient and explained every detail clearly, answering all our questions without rushing us. Thanks to her guidance, we felt confident and comfortable with each step we took.”
9AM - 5PM
13711 Georgia Ave, Silver Spring
Banks
“We were helped by the kindest employee (manager) we could have hoped for. She took her time and helped us complete several tasks we've been working on for two months! (Long story.) I cannot thank her enough. This is the second helpful employee we've worked with at Educational Systems Fed Cr Union. 🙏🏼”
“I cannot say enough good things about our experience at this Bank of America branch. We had some complicated banking issues to resolve concerning my 93-year old mother's accounts and Fernanda Assurian and Giuliana Fortini could not have been kinder or more helpful. The two of them worked tirelessly for over an hour and a half to address all of our needs. They were pleasant, efficient, hardworking, welcoming, and knowledgeable. I can say from past experience with other banks and other branches, that they went above and beyond in helping us. Thank you again Fernanda and Giuliana. We so appreciate you!!”
9AM - 4PM
1339 Wisconsin Ave NW, Washington
Banks
“I have not received better banking service at another location - Mr. Marouf always works incredibly hard to ensure I am properly assisted, I could not give someone a higher recommendation of their services. As a multi-million dollar company, working to serve high school students across the globe, Mr. Marouf makes working with Bank of America the easiest choice possible. Once again, I would give the highest possible recommendation to him and all the staff members at his bank.”
9AM - 4PM
901 N Stuart St STE 100, Arlington
Banks
“I come to this location almost every day to deposit checks for work, and the reception and service is always impeccable, from the moment I walk through the door, to the moment I walk back out. From the security guard opening the door, to Vanessa greeting me as I enter, to Matthew or Ari or Damien or any of the other tellers handling my business quickly and thoroughly, it is exactly the kind of bank service that you want; especially when you have to do it every day like me. I almost wish that they weren’t all so good at their jobs, so that I could be lazier and not have to go back to my own job so quickly.”
“Jerry rendered phenomenal service. He engaged with excellence and care. While this has been a difficult experience (handling the affairs of a deceased loved one) Jerry proved to be trustworthy, and provided happiness in the experience. He helped me to smile through sadness. Jerry answered all questions, was hands on, and very patient. I am grateful. I would return because of Jerry! He's a star!!!”
“Hello, very good afternoon, today I came to open the account at Bak América and Miss Sara was the person who assisted me in a very excellent way in every way, both in service and in communication, thank you”
“I had an amazing experience with Hamid Pirzai. Professional, respectful, and truly dedicated to helping people with honesty and care. The service was smooth from start to finish, and the attention to detail was impressive. I highly recommend Hamid Pirzai to anyone looking for someone trustworthy, knowledgeable, and reliable. Definitely one of the best experiences I’ve had — 5 stars all the way!”
“The Ballston location of Northwest FCU is walkable from the metro station, easily accessible to street parking in front of the building and a garage behind the building. The staff are friendly, respectful, professional, funny and willing to ask each other for help. There is such a camaraderie between each person. I really enjoy going there to do my banking business. I want to give kudos to Franklin. Kudos, kudos, kudos,”
8AM - 2PM
710 North Capitol Street NW, Washington
Banks
“GPOCU never disappoint. I am so satisfied with their services. LaTonya Allen is the best! She's very knowledgeable, caring and always working for you towards your financial goals. She is very much appreciated. Thank you again for great service.”
9AM - 5PM
7714 Marlboro Pike, Forestville
Banks
“I had to share my experience with ESFCU today! Both my husband and myself, were assisted by Ms. Katrina Maxfield! She was absolutely patient, wonderful, made us comfortable, educated us in every step of the way all the way to the end of the day! We started at 9ish - 10:30 and came back around 2ish - almost closing! She was a delight to be helped by and we hope she is recognized for her diligent efforts! Way to go Ms. Katrina!”
9AM - 4PM
5226 Langston Blvd., Arlington
Banks
“I am grateful to deal with Bank of America and I would like to thank Ms. Maram Al Dowegri for her unique dealings, assistance and willingness to serve the customer with all comfort and kindness. Thank you Maram Al Dowegri”
9AM - 4PM
3015 University Blvd W, Kensington
Banks
“I went to the Leisure World branch yesterday for a refresh regarding my accounts. The representative was knowledgeable and friendly, patiently answering my questions. I was really glad I made the time for the discussion.”
9AM - 4PM
1308 East-West Hwy, Silver Spring
Banks
“I am writing to express my sincere gratitude for the exceptional service I received from Sylvia Onwuocha (Consumer Lending Advisor) and Oumou Traore (Assistant Branch Manager) during my recent membership application and auto loan process. Their assistance was invaluable, and I truly appreciate the time and effort these individuals dedicated to guiding me through each step.
The entire process was remarkably efficient, and I was consistently impressed by the professionalism, knowledge, and willingness to go above and beyond to ensure a smooth and positive experience. Frankly, without their help, I would have felt completely overwhelmed. Their expertise simplified a complex process, making it manageable and stress-free. I especially appreciated the clear explanations of the loan terms and patience in answering my numerous questions.
I wholeheartedly recommend NIHFCU to anyone seeking exceptional financial services. Furthermore, I strongly urge prospective members to specifically request assistance from these employees. Their dedication and commitment to customer satisfaction are truly exceptional.
Thank you again for your outstanding support.”
“If your taking out a loan, and the MENUS of the App are confusing and your Payments aren't going through, etc.Please give them a call the Supervisor is AMAZING! Candice is working magic over there with these system. To make sure everything goes accordingly. ???”
9AM - 5PM
6931 Laurel Ave, Takoma Park
Banks
“I’ve encountered nothing but courteous, helpful service at this location. However, they are frequently understaffed, which leads to slow service and no one answering the phones. This is definitely something that needs to be addressed.”
8AM - 5PM
4704 13th St NW, Washington
Banks
“Welcoming, vibrant, and modern-day community anchored beautifully in the community. Dedicated to the Good News, social justice, humanity, and young people.
Time and space to fellowship genuinely post service. Reminds me of church like I grew up (in a great way), but with modernism woven throughout.
Our third visit and we shall return. Young families seeking a church home should definitely get by on a Sunday morning at 10.”
“I had an outstanding experience opening a new account at this branch. Cameron and Ligia were friendly, professional, and went out of their way to ensure everything went smoothly. Truly appreciated their exceptional support!”
8:30AM - 4PM
3100 Clarendon Blvd, Arlington
Banks
“Our family has been with the State Department Federal Credit Union (SDFCU we call it) for decades. We get good service by phone and email. Then I needed go in person to a branch.
I chose the Clarendon branch in Arlington, VA. The assistance I received was unparalleled. I learned how to better access the joint account with my mother, got good answers to several questions, and came away with two pages of checks to carry us over until the new checks arrived. A couple of days later I ran into another challenge online. Since I had the business card from my in-person visit, I left a message about the problem, and received a call-back explaining what happened, and then got help fixing it.
Good service is alive and well at the Clarendon Branch of the SDFCU. It put the smile right back on my face.
Plus: It's in a lovely location. There is easy parking (I chose underground parking for the usual fee), local eateries all around, and a Trader Joe's across the street.”
9AM - 4PM
1001 Pennsylvania Avenue NW, Washington
Banks
“Nicole Reese the market center financial manager, is to be applauded for going above and beyond in customer support resolutions. Not only did she contact the relevant operational area; she went through the unresolved issue history with them. And on my return to the bank a week later, she took the time-out to contact the area again; and I was offered a solution and advised of systematic refresh pending. She is to be applauded for her exceptional services, patience and professionalism. Thank you!!”
“My experience with Penfed application process was pleasant. There was no issues they were fair when accepted me as a member. I look forward to having a long relationship with them. I’d refer anybody looking for a good credit union to be a member of.”
1 - 5PM 9AM - 12PM
5720 Silver Hill Rd, District Heights
Banks
“Kayla was very knowledgeable about the added benefits for opening my new accounts. I shared with her my credit struggles and she suggested credit repair that you all offer! I’m excited to start this journey with Democracy! Thank you Kayla, please keep that amazing energy!”
9AM - 5PM
7500 Greenway Center Dr, Greenbelt
Banks
“I am always happy with the Services I receive at this credit Union. The folks are warm and knowledgeable. I keep coming back at every chance I get. These folks are the greatest. Thank you and keep up the excellent service.”
9AM - 4PM
2111 Wilson Blvd STE 101, Arlington
Banks
“Many thanks and five stars to Maricor who stayed late after closing hours to help us with a complicated account opening transaction! I have been a neighborhood customer at this branch for more than 20 years and have always received courteous and professional service. They are one of the few branches with safe deposit box service which I’ve also used.”
9AM - 5PM
13311 New Hampshire Ave, Silver Spring
Banks
“I had a wonderful experience with Hilina. She was extremely polite, very professional, and genuinely humble. She handled everything with care and patience, making the process easy and stress-free. Her excellent customer service truly stands out.”
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“I recently opened an account with World Forest Bank. Kim helped me with the process. She was extremely helpful, kind, and professional. She made the whole process easy and stress-free.
Excellent customer service!!!
Thank you, Kim!”