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“Marquez was spectacular, extremely professional. Answered my concerns with ease, was able to provide me quoting and ultimately earned my business. Without him being here, I would’ve most likely gone to FedEx across the street. Make sure this gentleman gets the recognition that he deserves. Thanks DHL!”
“1000000% the best staff ever! Everyone with whom I spoke was incredibly helpful, very motivated, very responsive, and most importantly, FOLLOWED THROUGH! These guys took care of safely packing my items while I am 10 states away, gave me options on how best to protect my breakables, and didn't break the bank! Will HAPPILY do business again.”
8:30AM - 7:30PM
509 Quince Orchard Rd, Gaithersburg
Shipping Centers
“Ms. Renata was very kind. The service was fast and professional. The documents I needed to have authenticated were in French. When I made the appointment, she asked me to bring the documents translated into English. I highly recommend this office for notary services.”
“This is easily the best UPS Store in the area. I wasted a lot of time at other stores before finding them, and I won't go anywhere else now. They are efficient, friendly, and actually care about helping you. Highly recommend!”
“Chayla at Parcel Plus absolutely saved my day. I needed a same-day notary with no appointment and everyone else turned me away. She answered the phone, told me to come in, and notarized my documents quickly, professionally, and with the best attitude and a bunch of laughs. I am a busy mother and she was nothing but efficient, knowledgeable, and genuinely kind. I'd give her 10 stars if I could!”
“This was the cleanest, most organized and most well run UPS store I have been to in years. Julie was so professional, knowledgeable, quick and helpful. This will be the only UPS store I use in the future.”
“I have been doing return here for years, but never had an opportunity to use them for other services until today. I needed to get a vinyl banner printed for my neighborhood swim team that another vendor messed up. They were able to create a proof of what we needed and printed all in two days. The owner was so courteous. It is clear that they value the community that they serve. If you need any of their services, please do not hesitate to go here.”
“My experience at this store has been nothing short of amazing. The staff are always friendly, warm, and provide exceptional service. Nothing is ever too much trouble for them, and they consistently go above and beyond to be kind and helpful.”
“The two guys behind the counter are very accommodating.
They will accept an Amazon return only with a printed label. Not a QR code. They will print the label for you but only if the return email offers it.”
“We had a pick up scheduled for a package that needed overnighted, but the pick up was missed and I needed to drive the package in to the closest FedEx store. Erik went above and beyond trying to have the package sent out to make it on time. Very kind and understanding, professional and great customer service.”
9AM - 8:30PM
9003 Magruder Knolls Ct, Gaithersburg
Shipping Centers
“So far super happy with the service, communication and professionalism. I was very nervous about shipping to Colombia for the 1st time. But my constant questions and requests of updates have been made in such a timely manner.
Also definitely appreciated the door-to-door service. Currently awaiting for package to be delivered but appreciate I can track all updates.
Thank you soooo much ServiCol!!!”
“Postal Place is awesome! The staff is very friendly and go to every length to help you as a customer. I had to ship four boxes of smaller boxes and they had someone come in on a Sunday — the day they are closed — to conduct the transaction for me. Now that’s going above and beyond the call of duty. Postal Place has earned my business and loyalty. I encourage people in Frederick and Urbana to try them.”
9:30AM - 6:30PM
966 Hungerford Dr Ste 8a, Rockville
Shipping Centers
“Top notch customer service, knowledgeable, informative and thorough. I really feel confident in the employees at this location. I sent out a 2 day shipping envelope and found retail items to purchase which made me super happy. Extremely pleased with this FedEx office location. There was ongoing customer traffic while I was there. Definitely busy. I'm a former FedEx Ground Hagerstown HUB Package Handler employee that appreciates the business.”
“I like the store layout and the fact that every time I walk in, I’m greeted. I don’t expect it but it’s very surprisingly pleasant.
This time around, the store employee asked me if I needed help which I did. She immediately located the item and helped me check out. She also let informed me about their recycle program which I wasn’t aware of.
No complaints from me so I recommend this store.”
8:30AM - 7PM
3290 Bennett Creek Ave Unit B, Frederick
Shipping Centers
“Best UPS store in the region! Employees are always friendly and helpful. I drop my business shipments here two or three times a week. The owner, Gerald is the best.”
“When I entered the business on this particular day, it was pretty busy. The line was basically right at the front door. However, what I experienced was.fast, efficient, and very experienced staff. Very professional atmosphere and cordial. “Same as it ever was…”. This has always been my experience when I visit this store to ship something or make Amazon returns.”
“I use this location for work purposes, as we have a contract with them. However, I decided to use them as a pickup location for my earrings and I'm glad I did. The staff are fast and professional, and there is never an issue with anything I need. Thanks for consistency and professionalism.”
“While FedEx deliveries have been problematic for years, whenever I do a pickup from FedEx Office, the staff has been great. I just got thru dealing with a delivery nightmare, and had them redirect to FedEx Office so they'd have no excuse. Kistet at FedEx Office was extremely helpful.”
“Every time I've been in here, the staff have been super helpful! One time, they couldn't ship my package due to the label being a problem (not their issue - this was the retailers fault) and they were nice about helping me get my package back to my car and taping it up.”
“UPS consistently delivers exceptional service with timely and secure shipments. Their tracking system is reliable, and their drivers are always professional and courteous. With outstanding customer support UPS sets the gold standard for shipping excellence.”
8:30AM - 8:15PM
7331 Calhoun Pl, Rockville
Shipping Centers
“The two men who were at the counter both helped me with patience and kindness. Great experience at this location. Easy & short walk access to front door as I have a disability.”
“I’ve been going to this UPS Store for close to 20 years. The owner, Andy, is the best. It’s a very busy store and he handles the customers so well. The line moves fairly quickly. Andy and his people will find the best options to ship your packages. Come prepared with packages taped up or bring a $1 to pay them to tape it. A dollar is a real bargain. How many things cost that little these days. ❤️”
“Truck 420679 excellent service excellent driver. I don't know his name but his service at my job site has been excellent extremely personable remember is my name every time super respectful.”
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“I would like to recognize Padma and Divine at The UPS Store #5730 for their outstanding customer service and professionalism.
Our team at YT Courier Enterprises was working under a tight deadline to prepare a professionally assembled proposal binder package for official submission, which included technical proposals, pricing documentation, solicitation amendments, custom tabbed dividers, and presentation-ready formatting. Padma and Divine went above and beyond to ensure everything was completed accurately, professionally, and on time.
Their attention to detail, responsiveness, and willingness to assist made a significant difference in helping us meet our deadline. Thank you for a job well done!”