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“We use SECU for both business and personal accounts and enjoy the friendly virtual tellers we see almost everyday. We are looking forward to the credit union expanding its business services.”
“Walked in to complete some banking without an appointment and was helped immediately. I can tell at times they get busy so making an appointment would be recommended.”
“Mr. Emanual Parker is very professional and knowledgeable. He is also very nice and delighted person. He is very courteous to the customers and always provides great service to the customers.”
“I had a really good experience with online rep Thomas on 3/12/23 concerning opening a CD & funding it with a personal check from a Maryland Federal Credit Union. I was advised that in order to establish timely deposit for the specially advertised CD that I should travel to a Capital One brick & mortar office located near me in Clarksville, MD. which I did the following day.On 3/13/23 I arrived at the Clarksville location & was quickly serviced by Christopher Jones who assisted me in completing the necessary CD paperwork, including the check submission & certificate of receipt. He also answered all my questions & his explanation of the process that would take place was very thorough. Christopher did a great job & I expressed my satisfaction & his interaction with me as excellent!!I was very happy to learn from your excellent employees that I have a Capital one facility in my general area.”
“The staff here always gives wonderful and attentive service. I've never had a bad experience here! They go above and beyond to make sure everyone gets seen as efficiently as possible, and check in with folks in line to see if they can expedite the process for simple transactions like deposits. I always look forward to seeing Yamir, Nazrawit, Jamie, Matilda, Harry, and all the other staff. They greet me by name when I come in and make me feel at home!”
“Nice attention to detail and follow-up. They are very pleasant each time I visit. They always remember my name whether I go inside or via the drive-thru. They also follow up personally by phone for investments which is a nice change from the abundance of email I typically receive.”
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“I had great experience with associate Azita Samia today. She resolved all my problems and answered all my questions professionally. She was very efficient. She is the best associate I have ever met in this branch.”