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“I had an issue with an ATM and was fortunate enough to be assisted by Laura Kain. She was on top of it from the beginning and made sure the issue was resolved in a timely manner. Her professionalism and dedication to customer service are truly commendable. Thank you, Laura, for your exceptional help!”
“Margaret Smith and her team were extremely helpful during this entire process! They were very patient, very responsive and very communicative throughout. I would highly recommend Sandy Spring for your mortgage needs!”
“Wonderful customer service! I have an account still open for my deceased mother's estate. Sandy Spring sent me a notice that the account had been inactive for 10 months and, at 12 months, I would be charged a maintenance fee. This is fair and I greatly appreciated the notice so I could avoid the fee. They could have quietly started charging fees but they went above and beyond by sending me a notice.
I highly recommend Sandy Spring Bank!”
“Having trusted advisors in real estate is immensely important. There is no one I trust more than Evan Kreitzer. He will do everything he can to make your process as smooth as possible while keeping open communication the entire time. My family and friends have also had extremely positive experiences with Evan. Thank you again for an easy transaction!”
8:30AM - 4:30PM
8870 McGaw Rd, Columbia
Banks
“My loan officer, At the Columbia, Maryland branch, was attentive and very patient as we were using Carvana where I purchased my car. That was an awful situation and she handled it quite well. Thank you so much.”
Open 24 hours
6021 University Blvd Suite 340, Ellicott City
Banks
“Shawn Douglas is always a pleasure to work with. His knowledge sits above most and whenever there is a hiccup, he knows the way to get the deal back on track ??”
10AM - 4PM
11499 Columbia Pike, Silver Spring
Banks
“I do visit Bank of America, 11499 Columbia Pike
Silver Spring, MD 20904 recently and I get an Excellent customer service by Tigst Esheteee.
Thanks Bank of America having such type of humble employees on board.”
“On a business owner level, I could not have asked for a better banking experience. This company has never made me to feel like I am a bother, instead they always make me feel like we are working together for the best interest of my business. Each time I have to email my customer service team, the respond so quickly that I am never left wondering if anyone is going to help me. They return calls so fast and have answers. If they don't, which is hardly the case, they get back to me with the answer. Seriously, this bank I cannot say enough good things about them. I feel my money is safe, well protected and maintained. I've been with other banks and man, no one has ever made me feel like my company is the only company that matters when we have an interaction! WOW.”
9AM - 5PM
13311 New Hampshire Ave, Silver Spring
Banks
“Keith Whitaker Jr, helped me with all my questions and made the notary process super simple and easy. Very personable man. Would recommend if you want to open an account, get a form notarized, or look at financing options GO WITH KEITH!”
9AM - 5PM
2601 University Blvd W, Wheaton
Banks
““Math doesn't make mistakes”.
This phrase was repeated by my teacher in his respective classes and came to my mind when I saw only one teller in the Bank, as I heard because the others were on their lunch break, versus a long line. In that line I saw two people who I understood should have the right of way, due to their age and because they had some difficulty standing for a long time. One of them was very supported by her husband, whom I admired for his great effort to make sure his wife was well and could solve, without a doubt, a tremendous show of love for her, and she, with more love and few words, calmed him down. What a beautiful moment! Despite the situation; for that reason, I think that if there were no sign indicating when a user has “Preference” we would choose to give him the right of way, as an act of solidarity and love, like that couple. Long live the love between couples, people and the work we do!!!”
“Wow. I've never felt so comfortable and open with a representative like that before. Steve F. was incredibly reassuring with whatever I asked and was completely honest. Its good to have transparency in that industry and I felt literally so safe and respected by him. I hope yall give raises because he deserves one.”
“Jhonatan treated me excellently
Good service and concern for the customer
It lasted a long time but I won't stop helping until my situation is resolved.”
9AM - 5PM
13311 New Hampshire Ave, Silver Spring
Banks
“Keith Whitaker Jr, helped me with all my questions and made the notary process super simple and easy. Very personable man. Would recommend if you want to open an account, get a form notarized, or look at financing options GO WITH KEITH!”
“Phenomenal bank and specifically an amazing branch ran by Phil! I have a business account and a few personal accounts with them. Any time I run into issues, they're quick to resolve them. Great one-on-one service.”
“Yes, I was very pleased with the service I received from market USA Thank you so much Ketan for all of your help and patience with me, was very easy to apply, took alittle time for all the paperwork, but it was well worth it ,there was a lot involved with a home equity loan, and I want to mention Linda who really help me out on wiring the the funds to the title company . Thank you so much very pleased with their service.??”
9AM - 5PM
1700 Elton Rd, Silver Spring
Banks
“I love the people at this branch. The manager is an angel. The tellers Sheila and my Ms. Happy are super helpful. Love to be greeted as soon as I enter the door. This is what customer service is about.”
“These folks are so professional they work very well together. They really reflect Woodforest Bank in such a positive light. They all should be promoted as regional supervisors in some compactly because others really need to be able to see an emulate such high level of professionalism demonstrated daily. Victor”
9AM - 5PM
12500 Prosperity Dr, Silver Spring
Banks
“The staff always greet me with a welcoming hello and smile. The atmosphere feels like you are in great company. Thank you to everyone at the Cherryhill branch for all you do at ESFCU.”
“Because of some of the negative noted reviews here I thought I should post a review based upon my recent experience with the branch located off Little Patuxent Pkwy. I found the staff to be prompt, courteous, and quite friendly. All aspects of the transaction went as one would hope. I look forward to stopping by again.”
9 - 11:45AM 1:15 - 5PM
8820 Columbia 100 Pkwy Suite 110, Columbia
Banks
“We had a family function there. Great space for gatherings BUT my only complaint is the removal of trash afterwards. There should be more trash cans for the trash. But great place to have a function!”
“We use SECU for both business and personal accounts and enjoy the friendly virtual tellers we see almost everyday. We are looking forward to the credit union expanding its business services.”
9AM - 4PM
3015 University Blvd W, Kensington
Banks
“I've been banking with Signal Financial Credit Union for 30 years. They are supremely knowledgeable about their banking products and the banking industry in general. If you don't understand how banking works, you can learn from them. Also, they have the absolute BEST support staff that answers the customer support phone that you could ever experience. My hat is off to Danny and Abbey. They were outstanding for their support in getting some very challenging transfers done for me in the rush timeframe I needed. They are the best!”
9AM - 4PM
10151 Colesville Rd, Silver Spring
Banks
“I had an excellent experience at the Woodmoor branch of Bank of America. The service was outstanding, and customer handling was absolutely perfect. I would like to give special recognition to Mrs. Joan for her professionalism, kindness, and efficiency.
Rating: 10/10
Thank you, Mrs. Joan!”
“Minhee Lee helped me with a wire transfer yesterday. She made an appointment slot available to me at the last minute when none were available through the online booking option. She also emailed me directly beforehand with information about needed documents and called me at home to make sure my questions were answered. She was extremely pleasant to work with - a true asset as an M&T Bank employee!!”
“I’ve consistently had great experiences at this location. Although I had to drive from the Baltimore Boston Street TD branch to complete a simple transaction, the trip was well worth it. On both visits, Ren was extremely helpful, quickly understood what I needed, and handled my request efficiently and professionally.”
“VERY impressed with Monika Zinnah! Thank you so much for the advice and hard work getting my card issue resolved. Special thanks to the elegant Southeast Asian woman that allowed me to plead my case at the door. Excellent service ?? Thank u”
“I’ve communicated with the TD Bank in various times in person or on Phone, in USA and in Canada. Their service and communication is spectacular
and they always go above and beyond explaining and helping and making sure we understood.”
“Carlos Joya, Branch Manager and his staff are top notch professionals. Delighted to have a branch filled with such high level of professionalism and genuine courtesy. Keep up the great work and stellar customer service.”
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“I’ve had to visit this bank twice in one week, and both experiences have been great. Alain was incredibly helpful—he was patient and took the time to explain everything thoroughly. I came with my mom because she doesn’t speak English, and it was amazing to see that there are Spanish-speaking staff who could assist her. The entire team is friendly, always smiling, and genuinely helpful. I highly recommend coming here!”