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8AM - 5:30PM
12186 Clarksville Pike Ste 15, Clarksville
Car Rental
“Jalen and Julius were amazing and we had a great customer service experience. The car I wanted wasn’t available until Jalen went to Baltimore to pick it up. Julius was very pleasant and helpful also. There were many customers and it seemed like just a few folks working in check in. The phone was ringing a lot. They always kept their composure and dealt with any issues in a calm manner. I like this location and we had no issues with our minivan. I would absolutely rent again and recommend this local branch.”
“My experience was like finding a rare gold coin amongst a collection of pennies, My vehicle was to be serviced at CaliberCollision ,Enterprise was able to provide me a vehicle on the day of having my vehicle ,even after I had previously declined a vehicle, but they were very patient and professional and the best was returning my rental to thier partnering company Caliber was also equally patient and carried 100% professionalism with service writers and technicians , all doing a wonderful job thank you very much ,- Timothy. C”
“I had an outstanding experience at Enterprise! I went to pick up my rental vehicle yesterday, and the entire process was very smooth and efficient. Ashley Vassell was friendly, professional, and very helpful throughout the transaction. When a small difficulty came up, Anthony stepped in and quickly helped resolve everything, making the process even smoother.
I truly appreciated how quickly and professionally everything was handled. Ashley and Anthony made the entire experience easy, stress-free, and enjoyable. Their customer service was exceptional, and I would gladly return to this Enterprise location again.”
“The staff and the manager are always so friendly. I am always in and out fast. I will continue to rent vehicles from this location. I have always had a good experience.”
7:30AM - 6PM
9943 Washington Boulevard North, Laurel
Car Rental
“I have to say the experience with this office location has been consistently excellent and positive. They’re always busy, however the customer service and the check in and check out experience made a huge difference in a stressful situation needing a car rental. Keep it up 👍”
“Ive been renting with this location for the last few years when I take a roadtrips home each summer. My experiences have been mostly positive.The staff is kind and professional, they seem to like what they do. This last time I rented I worked with Perry. He was informative and had a nice demeanor, he Definitely made this Rental experience more positive. I’m a faithful enterprise customer I’ll definitely be back”
“I had a great experience. I rented during the busy winter holidays and got the exact model minivan I had reserved. It was ready at my reservation time and was great for the week I rented it.”
8AM - 5PM
109 Main St, Laurel
Car Rental
“I have been coming to the for a few months now. I first came to them right after my son died to get a car to attend his funeral. The person that worked with me was very patient and kind and understood my situation offered his condolences. The only complaint that I have is there sometimes the wait time is can be long. But all in all, I would highly recommend them and we’ll continue to use them.”
“Fantastic service! This Avis staff was friendly, professional, and made everything quick and easy. Really appreciated the positive attitude and smooth experience—will definitely be back.”
“Avis may be a national brand, but the Ellicott City location feels like a family business—and that's entirely because of Naham.
Being able to call Naham directly to arrange a rental is priceless. His passion for customer service is unmatched, and he consistently goes above and beyond to make the entire experience seamless. He pays attention to the small details that are so often overlooked, making every interaction feel personal and valued.
It's rare to find someone who brings the care, responsiveness, and hospitality of a small family-owned business to a national brand, but that's exactly what Naham has done.
Because of him, I'll continue choosing Avis—and specifically this Ellicott City location—again and again. Thank you for setting such a high standard for what great customer service should look like.”
Open 24 hours
1310 Bedford Ave Suite 201, Pikesville
Car Rental
“Quick and easy check out and return. Prices and availability were good and comparable. The only thing that took me aback was that the minivan was not cleaned on the outside or vacuumed on the inside but otherwise it was fine.”
10AM - 7:30PM
19 Main St ste b, Laurel
Car Rental
“I needed a car to do Uber.My credit is no good.At Providence I was able to purchase a vehicle with no credit check.Customer service was great.Trusting my experience will be great as i journey through the payment plan to pay vehicle off.”
“Seriously if I could give 10 starts I would. Roxan is the absolute best. She makes renting effortless because she does it all except Pau for the rental. I recommend everyone to rent from her at budget/Avis”
“What does that song say? “Tell me something good…”! Well, I have nothing but great and amazing things to say about this particular location. As an uber driver I was worried whether they would 1) Have enough inventory and 2) Answer their phones to make sure my payment goes through each week. I have rented three vehicles, two electric and one gas, and the experience has been GREAT!
Roxan is a true gem AND diamond in a rough. She’s is extremely helpful, understanding, patient, and supportive of our driving careers. Her communication are very superior and is why I consistently stay with this location.
I have had experience with Hertz in the for Uber and it was the absolute worst. The communication was some booty and the fees outlandish. I also had a ad experience with an Avis years ago in another city and this is by far thee BEST location in DC/Baltimore area.
I don’t know who the owner is but please give Roxan a raise, a grocery gift card, or something! She’s the best part of my rental car experience there and she does her best to alleviate stress for us drivers.
So there is my something great as I continue to be a happy loyal customer and Roxan if you happen to read this, THANK YOU for all you do! Queen to Queen, you’re what’s right in this world!”
“Very friendly staff. I made a reservation for a 7 passenger and they upgraded me to a GMC Denali. They were fast, efficient and very courteous. Will definitely be using them again this summer.”
“Very nice Owner and company!!! Huge blessing to rent a car from this place. They let me use car over 2 months and unlimited miles when companies denied me. Also very low weekly rates as well. If you need a cheap used car rental please use this place. Let me use until I purchased car of my own! 5 stars all day!”
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“David Williams was excellent! Good salesman. I hope his weekend went great with the family! Isaac and Mohammed were also very integral in getting me into the vehicle that I wanted. Much appreciated for your collective patience!”