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“Worked with Julia, Timonium store manager, for a gait analysis to get the right fit for shoes. Wonderful service. As a clinician it was great to be in the knowledgeable hands of someone else. Happy to recommend to everyone!”
10:30AM - 6PM
9924 Reisterstown Rd, Owings Mills
Sporting Goods
“Everything for anything Ravens and Orioles related. You want it they have it. A true fans paradise. Also the people that work there are amazing and the customer service is top tier.”
“I was in the market for a pool table and shopped around before calling Cagle's Billiards in Owings Mills. Robert Cagle, the owner, answered the phone himself. From our first conversation, I immediately felt comfortable and decided to visit the showroom.
Robert was professional, honest, and straightforward. He took the time to answer all of my questions without any sales pressure. I purchased a pool table, and we scheduled delivery for three weeks later on a Saturday at 9:00 a.m.
When the doorbell rang that morning, I was surprised to see Robert standing there with another installer. I asked why the owner was doing the installation, and he explained that one of his employees had injured his back and couldn't make it. Instead of postponing my delivery or sending someone less experienced, Robert stepped in himself to make sure everything was done on time.
How many business owners would do that today? In a world where great customer service seems harder and harder to find, Robert Cagle sets the standard. His commitment to his customers and his willingness to do whatever it takes to keep his promises speak volumes about the kind of business he runs.
If you're looking for a pool table or any gaming equipment, I can't recommend Cagle's Billiards highly enough. I'll be telling all of my friends and family that this is the only place I'll ever go for my gaming needs. Thank you, Robert, for an outstanding experience!”
“My daughter broke a stick yesterday. Emailed this company last night. They got back to me first thing in the morning. They’re sending an upgraded replacement complete great customer service.”
“My wife stopped for an item and explained to the gentleman how she wanted to see if they had soccer cleats for her student. The gentleman was so nice and found a pair and donated to her for soccer club. As she teaches at a BCPS this was a huge deal to give a kid in need a pair of shoes. We will be definitively shopping here again.”
“Great shop for everything fly-fishing! As the area offers many fishing opportunities, due to Gunpowder Falls River, a shop like this is a perfectly needed resource. So much on display and everything you could need to go and fly fish. Personable staff are very helpful and have lots of knowledge regarding this discipline.
Tie your own flies?? Well, here's the place that has EVERY possible material and supply DIY Fly Tyers could need, and in every possible color. Wow, the whole second floor is dedicated to this hobby. If fly-fishing is your gig---you gotta check out Great Feathers!”
“These guys are incredible. We were in town for a tournament and my daughter’s stick suddenly developed a nasty whip. They couldn’t have been nicer or more accommodating, got her stick dialed back in and had her ready to compete the very next day. They even refused to take a tip. Truly great people and outstanding service.
Highly recommend.”
“Tony was very helpful throughout the whole process. He gave us great advice during the string selection process. He had the rackets completed in a timely fashion. We will definitely be going back and we will be recommending him to everyone we know. ?”
“Great customer service. The guys working there yesterday helped me out a great deal and the customer service was genuine and knowledgeable. Had the items I had been searching for when other sports store were sold out. Top notch service and atmosphere.”
“Would highly recommend universal lacrosse for head stringing and restrings. Had two heads strung there this past month with both completed quickly with quality work. Scott has all the latest mesh and kits on hand for a quick order. He also has a cage to test out your new wand on site. A+”
“Coming in we were greeted by several employees which was awesome since most times we aren’t usually. The employee (I can’t remember her name) that helped us was super nice and even recommended some shoes when we were undecided on what to try on! She was always around which made the shopping experience much faster despite the store being busy. The cashier that helped us was also super nice too! 100% will come again for school shopping.”
“Avoid gun range on weekends. There are often a lot of people there who probably shouldn't be handling firearms. Note the bullet-holes in the ceiling. ?
Decent selection and service. There are a lot of guns that have been there for a long time and they often don't have a lot of new stock coming in.”
5:30 - 7:30PM
701 Southwick Dr, Towson
Sporting Goods
“Dwight helped walk me through the first couple hoops as a rookie. Got a custom ball, some shoes and a bag for a special deal they have when you get all 3. I appreciated the time he spent with me teaching a few things and getting me started in the right path.”
“The manager Alexis is the type of manager any organization would want to represent their store. She is so kind, genuine, and professional. She was able to help me with a minor issue with urgency and it was clear she was happy to help. I will definitely be back to shop with her.”
“I went here to exchange an item and all of the employees were so kind and helpful. They pointed me in the direction of a different style that fit me much better and I left extremely happy!”
“They had 3 or 4 representatives and all of them were helpful. Student discount this month 20 percent was a plus and plus membership perks. It was great experience. Loved the shopping experience in store today.”
“I got so many items for just $105. I was so surprised by how affordable the store was. Also I have a hard time finding XS clothing but in this store it was fairly easy and they fit well.”
“i was given the BEST experience here with mia, kory, will, and abbi!! they were super helpful and i will be coming back to this store because of this experience!!”
“Excellence customer service! I had already checked the website for the product I was interested in but immediately upon entering a nice associate approached me and just to say hello and ask if I needed any help, she then proceeded to take me right where I needed to go. After checking on the size that I thought I needed, another amazing associate suggested that I size down quite a bit based on his experience with the shoe. His suggestion fit me perfectly and I walked out with a brand new pair of Timberland boots! Sadly often, customer service is lacking but not at this store! Thank you both for your help! (If you see this ?)”
“Wanted a couple of Justin Tucker hoodies to give to kids at a family gathering. The online stuff wouldn't arrive in time, so I tried this store. They didn't have them in stock, so they custom printed them while I waited. The price was reasonable and the staffers were very pleasant while I waited. [No, I didn't buy any CBD products. To each his own.]”
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“Absolute GOAT Dick's in Maryland. Across the board, service, selection, cleanliness were off the charts.
I would drive an hour again just to come to this location!”