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“I came to this location to print a banner. Patricia was very helpful throughout the process and I noticed she put in extra effort to make sure my needs were fulfilled. Would highly recommend!”
8:30AM - 7:30PM
3500 East-West Hwy Ste 1418, Hyattsville
Shipping Centers
“I am moving to a new place and didn’t have tape yet. I brought my open box for shipping returns. They taped it for free! Didn’t say boo about it. Friendly service.
This is compared to when I went to FedEx out west last year and USPS back in another state on a short trip they each had me buy a roll both times. I was expecting the same here but was pleasantly surprised. I think I’ll stick with UPS if they continue to differentiate themselves positively.”
“Thank you, Donna, for providing the information that I needed to assure that my shipment would be trackable and reach the recipient. This location is so convenient--right in the parking lot--that I came back the following week to bring flowers. I hope that the owner will provide a fan and seating for customers as it is hot with the windows closed. TIP: Use the DHL website to check if there is an outlet near the destination website. A customer came in while I was there and we were all trying to help him find a shippable destination in Haiti. I learned that shipping is like a puzzle and has several pieces that need to fit together.”
“Logistique shipping process is very simple and efficient. Great customer communication and fast delivery. I have shipped multiple times with them and all my packages were delivered on time and intact without any drama.”
“The service at this location is always superb. The staff are very friendly and they work very efficiently. I am especially pleased with the service Ama provides. She always smiles and is very welcoming.”
“The UPS Store at Wharf is the best! I had a very important and large proposal that needed to be printed and bound. Mohammed went above and beyond to make sure the final version looked its best. Highly recommend this location.”
“Have to give the best rating since Thomas and Nita, always got me when I come in. They're precise, swift and charismatic. I always appreciate their service.”
“Excellent service! Went there a couple of times in the past few weeks to get documents notarized. They have multiple notaries on site from 9 am through 6 pm (save for lunch break), which is rare. Costs $5 per signature.
Prompt, professional, and no fuss involved. Highly recommended!”
“The best UPS store I've been to in the whole DMV Mariah and V are so friendly so nice and so helpful every single time. overall the best experience This is the type of customer service you want everyday. kudos to them, they work really hard. if I could give him a hundred stars, I would because it never fails every time I go there they're always willing to help. get these girls a RAISE!!!!”
“Can’t say enough about the staff here. Always incredibly pleasant, very efficient, and even willing to help me unload boxes from my vehicle. The kind of place that makes it a pleasure to have to mail something.”
“PJ and Beth might be the greatest two people to have ever graced a UPS store
I was expecting to be stressed with everything, but PJ was so knowledgeable about what to do. Highly recommend”
“I never thought I'd write a review of a UPS Store but here we are. The service in the L Street store is always outstanding: quick, friendly and helpful. Shipping items can be a bit of a pain but the team in this store always takes of everything, from packing to getting you the best shipping rates for your needs. And everyone is friendly, funny, and helpful without ever being solicitous or scripted. Just genuine great service.”
“Absolutely Loveeeee this location, The lady Yolanda is amazing, I was having so much trouble at the self service kiosk while returning an amazon package and without me even having to ask, she came right over after assisting her customer. She is also nice and patient every single time I go in.”
“Love this place it’s conveniently close and people are so welcoming. I go there to return my online purchases (very often) no need to pack the items they’ll do it for you, Junior is so kind he is always there to help!”
“Femi and team are awesome! I came to the store at.5pm on a Saturday and they were closed, Femi was sitting in his car getting ready to go.He recognized me and got out of his car, open the doors, signed on his computer, and accepted my package. Keep in mind the store closed at 4.30pm.
When you talk about excellent service you get exactly that at Post Net . THANK YOU, FEMI you are amazing!”
“Johanna, JJ Metcho, and the other employees were very kind and helpful during my need of service. They took the time to explain the process. They put extra care to my belonging as they picked it up from my home to the Cargo box. I am very much appreciative of their service and care. I would highly recommend ??”
“I use this location pretty often. Leonard helped with last minute shipments I needed to get out on a Friday for arrival on Saturday back in September. Most of the shipments made it, 2 were delayed (no fault of the store). The store team helped me sort out a partial refund.”
8:30AM - 6:30PM
3220 N St NW, Washington
Shipping Centers
“The people here are so nice! It’s my neighborhood UPS store and it’s always a pleasure going in. I’m there pretty often with returns and they always offer to help - try to make everything quick and easy.”
“Had to pick up some Amazon packages and thought I'd gotten everything, one of the employees ran me down like half a block away outside on one of the hottest days of the year to make sure I got another package. Way above and beyond expectations.”
“I had to go in for fingerprints using the LiveScan system. Kelly was there and even though there was a constant stream of customers, they were incredibly helpful and attentive not only to myself, but everyone requiring assistance.”
“This the most friendly UPS Store. The customer service is absolutely ? beautiful. Every time I go there they are so helpful and very kind. Thanks for being such a personable service.”
“Shamara is a miracle worker. Assisted me quickly and easily while helping her colleague. So nice to have someone who blesses you. Thank you Shamara I hope they give you a raise or something! You deserve it. Multitasking queen!”
“I had an amazing experience at this location and they were super helpful specially Juno he was such a nice guy and very helpful, super kind and patient. He had experience with everything. He made everything so smooth and easy with a smile . I highly recommend this place. My husband and I were happy and satisfied and I was impressed . Thank you so much for helping me fishing my paperwork and got everything done. I appreciate it.”
“Dropped a package off today and received excellent service from Ketan. I have used several local UPS stores for shipping and have always received good service, but my experience with this store is always - without exception- excellent service. I would highly recommend them.”
“This is my go to FedEx. They never disappoint with their amazing service. I normally just go here to ship but had to go in and print some documents today. I was provided with great hospitality and each staff member that helped me always went the extra mile. I will definitely continue to utilize their services.”
“They take care of all your printing and shipping needs. Yorky is amazing Retail Associate. Yorky has Wonderful people skills with the knowledge to solve your printing and shipping needs. Yorky is an asset to the location and FedEx! Please find way to promote this young person to manager and beyond. Yorky has a bright future.”
“Henry, the Manager, was so very helpful, professional and knowledgeable. It was a joy to see that GOOD CUSTOMER SERVICE does still exist. Thank you so very much !!”
“Great customer service (i.e., prompt, answers all my questions, helps me choose the correct service), and they always greet me like I'm a long time friend. Staff is never rude; always smiling and pleasant.”
“The Parcel ETC in Hillandale has been a blessing to me. I have been coming there for years. The gentleman that runs it always so pleasant and always greets you with a smile. I tell all my friends and family to go there. Many many Thanks!!!”
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“The clerk was super nice! The process was smooth and quick and the customer service was excellent. Will come back to this office next time I need a FedEx, for sure.”