“Love the site very clean and the manager very friendly as well as the other staff but at times I feel like helping the manager out because she works so hard keeping the facility clean”
“I hope that anyone who uses this facility has a chance to work with Andrew. What a friendly and kind guy. Very easy to work with. His enthusiasm late in the day on a Saturday afternoon is unmatched. I was walking back to my car thinking that I need to hire this guy for one of my own companies. It's so rare to find somebody Who is so good with customers and who is so energized. Extremely impressed with this guy. Kudos to whoever brought him up and whoever trained him to handle customers at this job. Needless to say we signed our contract to take one of these units.”
“Above and beyond service, had a hiccup trying to rent a U-Haul truck but I’m very appreciative of how the staff handled my situation to where they wouldn’t let me leave until they tried it on the IPad instead of the computer. And then I received a great deal on a storage unit”
“Moving is always an stress-inducing experience. Especially when you’re managing the logistics of different companies and schedules. I appreciate that the Public Storage at Red Branch has staff on site who are not only knowledgeable about the rates and promos, but also serve with empathy. Sheila was able to answer all of my questions with a level of customer service that is rare now that customer service bots are becoming more prevalent. I really appreciated the human white glove service. If you’re looking for a storage unit and they’re all relatively the same to you, opt for this facility where the staff is kind and helpful. It made a big difference on moving day!”
“Kim and Kamora helped me today! They were very efficient very pleasant very patient! So wonderful to have such nice service! If I could give them more than five stars, I certainly would! Public Storage, you should be very proud to have two employees that represent you so well! Thank you So much ladies for all your help today!!”
“American Portable Storage of Maryland is under new ownership and management. The company serves all of Maryland and Northern Virginia for all one's portable storage needs. If storing at home or at the company's storage facility, they purpose to make your storage needs simple for you”
“So glad we chose Mini U Storage for a unit and their moving truck services. Jessi at the front desk was incredibly helpful and kind and so was the other associate. Having quality Penske trucks available for same day renting made our move quick and easy with extremely reasonable rates. Highly recommend this location for all your moving and storage needs. Sending a HUGE thanks to the front desk staff too!”
“Walked by and went in Kenneth was super pleasant and knowledgeable about prices and unit size. The facilities are clean has carts to haul .We got a unit after seeing two sizes.”