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“The storage space was wonderful. The space was well maintained, spacious and the locks provided were high quality. The location is safe and secure; you have your own personal code to enter after hours. In addition, Pam was great from beginning to end, going out of her way to accommodate our last-minute requests. She was an absolute gem to work with. 10/10 experience.”
“Gloria was great!!!! Big shoutout to her!! After a long day at work I had to move stuff into the storage unit and drive a U-Haul which I’ve never done before. Once I got there and went to the wrong building she showed and walked in the come to the right place and assisted me! Josh fully recommend”
“The manager Donna went over and beyond and spent a great deal of time, making sure that I was comfortable and understood all my options and made sure that I was provided whatever discounts measurable that she could offer to make the whole experience one that was easy and free from headache. I would recommend this location and to speak to that manager, Donna anytime to anyone moving from out of state into a new place and have someone to assure your things would be secure and the transfer of your items into your unit would be easy gives a person a piece of mind When they have so much things going on. Thank you, Donna”
“I have been a customer since 2022 and I have nothing but positives to say about the location, pricing, and definitely the customer service. Lusia is my primary contact at this location and she always goes above and beyond when it comes to customer service. Her knowledge, patience, and overall customer care is by far the best. I highly recommend this location for anyone needing storage needs.
Robert Jellison”
“Steven is honestly the best customer service professional I have ever worked with in Baltimore, give him a raise! Always knows what’s going on, is so friendly, and made everything so easy!!”
“I was helped by Ronald Boyd who patiently walked me through some storage options and helped me find a unit that fit my needs. This facility is clean, has nice climate control, and friendly staff!”
“I had an exceptional experience upon my initial visit to the Odenton office. Tina showed my husband and I exceptional customer service. She took time to explain everything and answered all of our questions, even anticipating some of my needs. I look forward to doing business with her!”
“Very well maintained facility; Yvette does a great job keep it clean and well run, and was very helpful getting us settled and oriented. Would use this facility again and recommend it highly.”
“I’ve been renting here for a while and every interaction I’ve ever had with Melanie has been top notch! Her customer service is outstanding! I feel secure with storing my things in this location as well. It’s clean and secure.”
“I called today and spoke with Gregory about rental space. He was very pleasant and very helpful. I went there in person and met Lauretta and she was great. She showed me and my mom different storage spaces until I found the perfect one. Gregory and Lauretta had outstanding customer service. I told him about his reviews and had to come see for myself and I'm glad I did. Thank you Gregory and Lauretta.”
“They made it so easy to set up and move if I needed too. The area was always kept so clean and picked up. I’d highly recommend them to anyone who’s needed some extra storage space!”
9:30AM - 5:30PM
1413 S Haven St, Baltimore
Self Storage
“Chris works at the front desk and is awesome! I actually upgraded to a bigger unit. Not only because I have too many things but because Morningstar has great customer service.”
“If you want a true professional storage facility to store your items this Extra Space should be on your map. Catherine the facility manager at Shannon Dr Baltimore, Md is very well seasoned in this field, giving me great confidence that I am making the best choice in storing my item.
Going through paperwork, was a breeze. Everything I needed to know was given to me step by step. Catherine has a system in place that has worked through out the years almost a decade adding more confidence this was a great choice in my area.
The walk through of the facility was also very impressive. Catherine gave me all the details of entering and exiting the facility that was noticeably very clean, no smells.
I appreciate her high levels of professionalism, and I really look forward to recommending this Extra Space storage to others in the future.”
“I was shown the layout of the facility by Ms. Angel who has an incredible personality, and she was able to answer all of my questions clearly and without leaving anything to the imagination.”
“Chris is a big help and a great representative for Extra Space. As a business owner myself, I appreciate good customer service. I recently had a stroke and Chris has gone above and beyond in my opinion.”
“Doreen was so helpful. Explained things completely and helped me navigate a billing issue.
She was very communicative and got back to me when she promised she would. Great Customer service.”
“Outstanding Performance by the team of men. No time wasted and completed in a short amount of time. All furniture was installed without a single scratch or damage. Great team of guys. Send my sincere thanks to them for a job well done.”
“I’ve had a storage unit here since 2022. Today, I cleared it out and downsized to a smaller unit. Otto was very helpful with my transfer. The facility is always clean and professional run. The premises are very secure. It’s a great self-storage facility.”
“Brad is a saint and a breath of fresh air. He made our move seamless, thorough in directions, and extremely personable. This is the best storage location and we truly appreciate Mr. Jones!”
“Have had my unit for a few months now and have nothing but great things to say about the Hanover facility. Easy online application process, conveniently located with a very competitive monthly rental rate. The app is very convenient and user friendly as well to assist with managing my account. Bill is always super helpful and goes above and beyond to assist with any of my questions or rental needs.”
9:30AM - 6PM
5117 Belair Rd, Baltimore
Self Storage
“Ivan is an amazing manager, professional, kind, and was helpful in assisting me with a plan for my nonprofit and getting my proof of insurance correct. Easy access, great pricing. Visit them today and tell them Karl sent you!”
“I've been using this facility for about 6 years clean, tentative, and friendly. Ms Taylor does a wonderful job maintaining and keeping the facility functional.”
“While I rented the space here. The building manager Ryan was very kind and forthcoming with the growing rates over my stay. Service was fast and the building was maintained constantly. Would recommend this place to anyone looking for some temporary space.”
“I came in to public storage met Mrs Jackson she was beyond helpful in getting me everything that I needed to set up for my new move and a plus her office smelled so good and was super clean location .”
“I had a great time looking at the op options, they had Larry was very nice.
Also had great communication skills.
And gave me some of the best options and opportunities to look at things. I would suggest coming here and asking for Larry.
To get you started on your storage needs.”
“Super thorough and a great experience. Very clean facility with plenty of parking and everything feels very secure. Lease signing was painless and I left with no questions on answered. Definitely recommend 10 out of 10.”
“Hey this is Kuljit Singh Today is sep 22 2025 . At extra space I visit. The store manager Chanel every detail she explains everything before I got unit #277 her experience is A I highly recommend thanks . 5 star two thumbs all the way up …”
“Sharonda came through in the clutch! She was able to fill in at 3500 Wilkens Ave. I just needed to make sure my account was notated stating when I would be able to make my next payment. She assured me all is good to go. Awesome customer service!”
“I only used this place for a month while moving but the staff did right by me even if I didn't meet them. I was set to be billed on 7/1 so as I got close to the end of the month I was all worried about getting it empty to save the money. I emptied the unit on 6/30 and all I did was leave the door open. At 7:01 that evening I got an automatic email saying that I was all good to go and that I wouldn't be billed. Very pleased with that so I'll definitely use public storage again.
Good staff”
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“Anna-Lynn was fantastic! A wonderful customer experience, she provided the best service ? ❤️. This is our first storage experience and it's been exceptional.”