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“Mr. James is an excellent officer here, he solve everything very fast, professional and very friendly. Thank you very much for your good work, you are making this office bright”
“I went to go renew my passport at around 3:45pm. I was doing it last minute and with no appointment. Walk in hours for passports was 9am-10am. A very kind gentleman by the name of Mr. Pham did my passport renewal anyways. He was incredibly kind and accommodating and saved me a lot of time and energy as I was doing it last minute. He was very helpful.”
“Hands down best post office I’ve been to. The staff are extremely friendly and knowledgeable, they definitely make you feel welcome & they make sure you don’t spend too much time in line as they get to everyone as quickly as possible. There are other post offices that are closer to me however, I prefer to drive drive an additional 15 minutes because you just don’t get the type of quality service elsewhere. Hats off to the the staff here.”
“Long line but Tiffany worked hard to help everyone! It was my first time sending priority mail and the employees were really helpful and quick with the process. Definitely will come again.”
“I have been going to this post office since last 5 years and yesterday I had the best experience!!!! And the reason was Michael. He was so wonderful. Kind, helpful and very mindful!! Simple task of shipping items was turned into a beautiful experience because of his kindness. Thank you Michael”
3:30 - 5PM 9AM - 3PM
6830 Olney Laytonsville Rd, Laytonsville
Post Offices
“Such a gem to have this in the area. The person who works there is also super friendly and doesn't seem to treat it as a job. Always willing to answer questions or engage in small talk if you want.”
“LOVE this post office. You can park for free — unlike many post offices. The staff is super-friendly, unlike many post offices (looking at you, River Road, Potomac!) and they are knowledgeable and efficient but not officious (looking at you again, Potomac!). Plenty of mailing stuff if you need it — plus some greeting cards and sets of cards. All the stamps. Never a line (hello Potomac, and Bethesda POs). But mostly it’s the staff.”
“Have done all my kids’ passport photos here. They are patient with babies and young children and careful with the application.
Parking is good. If your package has a prepay label, you can skip the line to drop it off. The price is right, and the lines are only really bad at Christmastime.”
“Hands down the best USPS experience I’ve had in the DMV. Sue is an expert advisor and helped me multiple times over many packages with complex needs. Very grateful!”
“I come here regularly to ship out packages and I have never had a bad experience. The staff are always kind and I’ve never had to wait too long even if there’s a line. Ms. Jay is always extremely friendly.”
“Visited here in Friday morning mail some important documents. The female staff ZHAN was very friendly and nice. She clearly explained the difference between priority mail and priority mail express to me, and helped me pack the boxes and check out quickly. Thank her for her help.”
“Last week, I went to sign up for mail forwarding service and met an incredibly friendly employee. I remember her name as JEANY. Her explanations were clear and she was able to handle the job well. This post office feels beautiful. Thank you, JEANY!”
“What a wonderful little post office. The lady who works there is so sweet and helpful, and honestly this is one of the best post office experiences I've ever had.The negative reviews for this place are in bad faith, since they've never even been to the location since it is on base.Overall, I'm so glad this place is here.”
10AM - 5PM
3802 International Dr, Silver Spring
Post Offices
“I am a regular customer here and all of the employees are pleasant and very helpful when I need anything. Ms Jenny is #1 and it’s always a pleasure to see and do business with her! ?”
“I have been here four times; the front employees were always polite and prompt. But I noticed they closed the gate at 4:58pm yesterday and declined service after that.”
9AM - 5PM
2011 E Jefferson St, Rockville
Post Offices
“Had an exceptionally positive experience with Zaon "Z" Quarles. He was able to locate a missing package that I sent from my business and quickly had it delivered to the proper address. After dealing with so many people on the general customer service line who didnt seem to care in the slightest, I received a call from Z. He completely changed my perspective and made this negative situation into a positive opportunity. He seemed genuine and legitimately wanted to help.If more employees for the US postal service had a positive attitude like Z and were more thorough with customer inquiries, then people would trust USPS way more with their mail/packages.”
“Haven't been to this location in quiet some time. The atmosphere and staff was horrible. It was all new staff in there today. They were all pleasant, cheerful and helpful! Was a nice change! Hope they stick around!”
“A very important letter that I was receiving was in the process of being sent back to the sender due to an address issue. I contacted this post office branch and they promptly intercepted the letter, corrected the address, and got it delivered to me the next day. Can't thank enough the hardworking staff at this location. ?”
“The person who helped me was a very kind young man. It was my first time sending a certified package, and he patiently answered all my questions and guided me through the process with a great attitude. We need more people like him!”
“They admitted they did it only because a supervisor was watching but the counter person helped me with taping a label to my package. I said years ago this was unheard of. They replied they normally don't help but the supervisor was watching so they did. Well, good enough for me!”
“Frey is an outstanding postal worker who consistently goes above and beyond. She is very outgoing, friendly, and always polite, making every interaction pleasant and professional. She is reliable, hardworking, and takes great care in delivering mail and packages safely and on time.
Frey is also incredibly helpful — she takes the time to answer questions, provide updates when possible, and ensure deliveries are handled with care. Her positive attitude, strong work ethic, and genuine kindness make a noticeable difference in the community. We truly appreciate her dedication and excellent service.”
“I never get the name of the postal worker. Every time I've been to mail my packages he's very cordial with a pleasant attitude. Not to mention my packages are always delivered way before expected.”
“I really like this office and their awesome postal service. The clerks are very knowledgeable, efficient, helpful and super friendly.
Please keep up the great work.thanks”
“Kind service. I went back right after dropping off some paperwork to mail because I forgot to sign off one one of them. The lady was kind enough to go back and grab it for me.”
“Huge thank you to Dorian at Wheaton Post Office and the carrier (I don't know his name) delivering to 1111 University Blvd for their professionalism, commitment and outstanding customer service! I was expecting an international package and the address on the package was not clearly printed. Dorian did not return the package as undeliverable. He left several voicemails on my phone in an attempt to reach me. I called post office several times to follow up on the status of my delivery and every time Dorian answered the phone after 1 ring which is very impressive! With Dorian's help I was able to arrange a pickup for my package and today my child will be able to enjoy the birthday gifts sent by his grandma. Thank you for going above and beyond and not giving up. Your caring makes all the difference! Exceptional service!”
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“Shawn or Sean took care of me late today to send food to my brother overseas in the military. He took time to walk me through the process and helped me multiple times making sure it was sent to the proper place. God bless him he even stayed open after five to make sure it was sent that same day.”