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“Great customer service, pleasant, friendly, and knowledgeable staff! Deijah is so wonderful, and it is such a pleasure doing business with her. The whole team at New Carrollton are rockstars! They are so caring with their customers.”
7:30AM - 6PM
6401 Old Alexandria Ferry Rd, Clinton
Car Rental
“I am highly appreciative of the service received here. My life was shifted suddenly when what started as my car getting repaired turned into a total loss. It is the little graces in life like empathy, kindness, respect, consideration, and just good process that can encourage someone during their day. Enterprise gave all of these to me. Anytime I called to get the process started someone answered the phone and although I can tell they get lots of calls I was treated with patience and the utmost respect. They explained they would pick me up from the Collision dealer (that shuttle was a blessing). Ms. Bethany came and picked me up and got out the car to greet me as well as opened my doors and explained we had one more stop and if we were comfortable. She guided us step by step and once at Enterprise immediately got behind the counter to get us checked out. Cars were ready and waiting and Mr. Jordan took me to see what cars felt good and made me feel safe. I received my SUV and was on my way. As I stated what turned out to be a total lost resulted in me having to get back in touch with Mr. Jordan and he updated my notes/files and told me he would stay in contact with me as my Adjuster worked on my claim to keep the car a few more days. They reassured me I should be fine and that we would work out return time once we had the appropriate information. So what was I thought to be 2 weeks turned into a month and I finally took my car back today and once again Ms. Bethany was there. The same manners, smile, greeting, and professionalism met me upon arrival. The office was clean and smelled good. While waiting for her to clear the truck I overhead another employee Tiffany on the phone with a client who seemed to be clueless to the process of insurance and rentals. Not once did she sigh or raise her voice or act annoyed. She continued to explain empathetically how the insurance process works and how Enterprise wanted to get the caller in the car she needed but could not make a promise because cars are as they are available. I was very impressed that she took the time to explain that and was honest and very professional and kind. Overall, I truly appreciate when people give good customer service and for this location they give EXCEPTIONAL customer service and I highly recommend them. They have a variety of cars on their lot too and the whole process was just very satisfactory. Thank you Enterprise Team. Highly Recommend!”
“Amazing! Ride Now Management LLC is a great little company to rent from. They are extremely friendly, very accommodating, and their pricing is very affordable. I will definitely utilize them the next time I’m in the area. Thank you for a wonderful experience!”
“My auto insurance agent arranged the car rental. I had to pay an out of pocket refundable $100 fee to begin the rental process. The vehicle was comparable to my personal vehicle with several safety features. Except for the refundable $100 fee, the cost of my rental was paid in full by my auto insurance company. The local rental staff was professional, knowledgeable and friendly.”
“Hisham and Miriam are life savers! I came in without a reservation after another rental company had canceled my reservation. They were both very kind and patient and offered me the car that I was looking for at no added price. If you are ever in town and need a car, Miriam and Hisham are your go to!”
“This place is staffed with the nicest people. First they were willing to drop the van off in DC because the metro is closed near them. Then when my friend who has a wheelchair got sick last minute they were so understanding and kind. I would rent from them in the future!”
“I rented from these people almost 2 years ago. They was very pleasant and understanding about my situation. They walked me through the process. They are better than any other company out here. I'll be renting from you guys very soon.”
7:30AM - 6PM
9405 Lanham Severn Rd Lanham, Seabrook
Car Rental
“Used Enterprise Rent-A-Car in the Seabrook, MD location because our car was in for repairs. The registration process was easy, the car was clean and the pick up/drop off was easy as well. I would recommend this branch.”
“Lisa Larsen, who was working with to get the rental car last week had excellent customer service and made me feel comfortable from when I drove off the lot to when I returned the car. She was articulate and very professional and I told her that if I could give her a 10 star rating I would.”
“The service I received was perfect when I was able to get a rental car. The 2024 Nissan Rogue was basically brand new with only 800 miles on it. I would definitely be a returning customer if I was to ever need a rental car.”
7:30AM - 6PM
4785 Allentown Rd, Suitland
Car Rental
“I truly appreciate all your employees at next car very responsible people help me out with everything made me feel so wanted and so comfortable the cards were lovely drove lovely very clean I just had an awesome time I would definitely recommend and highly recommend next car to everybody even my family members I give you a chance not a five star I give you a tune star God bless you and thank you”
“Great quick service story. On a family cross-country road trip, we discovered a worrisome tire tear on our Enterprise rental. Roadside Assistance quickly directed us to the nearby Minneapolis location. They deserve a big shout-out for switching out the one we had and getting us into another fine vehicle in no time. And served us perfectly through the rest of our long trip. Terrific response, no hassle. Thanks!”
“This location is my new go-to in Washington DC. The customer service is TOP TIER. The branch manager, Latatayona Jefferson, is running a top notch operation. Special thanks to the other amazing staff members: Briana, Kayla, and Von! Thanks for all you guy’s help!”
“Fantastic experience. Madison is so professional and kind. She is the definition of a great employee. She was so helpful and patient with all the guest in the front of house. Mark and Nate were great too! They are running the show and taking care of everyone! 10/10 great location to work with!”
“This is one of the best car rental experiences I have had in a very long time! This was a busy weekend in DC where car inventory was low. However, this location was able to accommodate me with the SUV I needed. They were prompt, professional, courteous, and kind. And I also did not have a wait!!! I will definitely return!”
10AM - 10PM
800 Maine Ave SW #200, Washington
Car Rental
“I am writing to express my sincere appreciation for the exceptional service provided by your company during my daughter's senior prom. Renting with Shaod's & Miracle Exotic Car Rental was a delightful experience that significantly contributed to making the event stress-free and memorable.
I would like to extend a special commendation to our driver, Jamal, whose outstanding professionalism and patience were truly remarkable. His dedication to ensuring a smooth and enjoyable ride added immense value to our experience.
Thank you once again for your excellent service, and I highly recommend Shaod's & Miracle Exotic Car Rental to anyone in need of top-notch rental services.”
“Very helpful team. Very prompt at responding to any questions, and great service at the different branch offices. Good coverage of different Enterprise locations in the area too. Grateful for the team's help. Highly recommend”
“The staff at this Enterprise location were excellent and easy to work with. Lisna and Cavella, two top-notch staff members in June 2024, were helpful throughout my three-week rental. They guided me and even applied a weekly lower rental rate that I was given for a small SUV for the first week to the minivan rental I had for the remaining two weeks. If needed, I will be back.”
“Absolutely top notch service & I would highly recommend this car rental company for what we your next occasion is!!! I’ve dealt with a lot of car rental companies over the years but never one that has been so professional or considerate as this one! I was in a situation where I needed a black truck for my fathers funeral service and first & foremost Rowe and Presley took great empathy to the reason I needed it then work quickly to find not only a beautiful 2022 Chevy Tahoe but at a great rate ! They consistently checked on me throughout my time of me using the vehicle to simply let me know they were around if I needed any assistance! The vehicle was clean, convenient and stylish for my use! Customer service was excellent from start to finish and I will ONLY be using them for my rentals throughout the DMV from here on out! Thanks Guys again, this truly made a difficult day much better for me and my family !”
7:30AM - 6PM
10701 Indian Head Hwy, Fort Washington
Car Rental
“Hello, I just wanted to say that I had a great rental car experience at the Fort Washington enterprise location. Brent was very professional and helpful. I also needed to change the payment card that was used and Dave and Brent took care of it for me seamlessly! It’s always a treat when you receive great customer service. Thank you!”
“Excellent, excellent customer service! I have always received great service at this location, and I will continue to come here. Thank you for providing my family and I with such an awesome experience!”
“Customer service is very niceThe 4 people who have assisted me at this location for the last few months have been super kind and friendly, they do their best to understand my needs with the vehicles, they help me resolve any questions or concerns they are great. Greetings from Mr. Morales”
“I’m not big on reviews but this one was worth it. The process was painless and quick. I had called several times just to make sure the answers and prices did not change and they didn’t. When I arrived, the owner Charles assisted me and didn’t make me feel like I was being rushed or pressured. The environment was comfortable and I walked away with a car I didn’t think I would qualify for. Needless to say, they worked with me and gave me a lot of knowledge and blessing at the same time. Don’t waste time y’all, they about they business there! The owner there has been in business for over 20 years and when I saw him, it hit me, I brought my first car from him at 23 and now I’m 38 lmbo…won’t he do it!! This is a great company to try out y’all! I’m serious!”
“Always get your car rental from a place outside the Airport to get the best rate. MONTHLY RENTALS GET A FIXED PRICE which is better for longer rentals. I enjoyed getting my rentals 8 times in a row from Jamie. Highly recommendedAnyone taking his car from Jamie (Budget) say hi to him from Abdullah.”
“We financed a fleet of 9 vehicles from Providence Motors for our company to be used for our operations.
Without their convenience of payment options and fair terms, we would not have achieved this.
And the cars? All A-class ??
Highly recommend the sweet lady owner and her team. ?%”
7:30AM - 7PM
7830 Penn Western Ct, Upper Marlboro
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“Great experience. Customer service was on point. From the young lady that checked me in to Gabby that checked me out & got me home safe in the shuttle. My #1 place to rent a car.. Thank you Enterprise.”