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“I haven't had to go to the post office in years, but today I did. The ladies there were so helpful, friendly, and professional. HUGE thank you to the women who helped me, she was so knowledgeable and patient. She helped me get everything together that I needed. I highly recommend this post office if you need to get anything done and want impeccable customer service.”
“Robin and Ashley are fantastic! I love these ladies. They make mailing packages a pleasure. Ashley has gone above and beyond to help me out before. Hands down the best post office I've ever been to!”
9AM - 1:30PM 2:30 - 4:30PM
200 Constitution Ave. NW, Washington
Post Offices
“Definitely my new go to post office. Ms. Jackson made the entire process smooth and was very quick. She was very nice and knowledgeable about what I needed. I also made sure to show her all the reviews about her on Google lol”
8:30AM - 5PM
6270 Kenilworth Ave, Riverdale Park
Post Offices
“Service is always professional and polite.Staff always greet me pleasantly before asking how can they help me today. This office always have a variety of stamps.My personal choice is to use this office for alll my postal business.”
9AM - 2PM 3:30 - 5PM
6525 Belcrest Rd Lbby 180, Hyattsville
Post Offices
“I want to extend my heartfelt thanks to Kay for her incredible patience and kindness. Being new to a specific mail procedure, I arrived at the office with a stack of envelopes and a lot of questions. Kay took the time to guide me step-by-step, ensuring I understood how to fill them out correctly. Her pleasant demeanor, great conversational skills, and willingness to go above and beyond truly made my experience exceptional. I couldn't have asked for a better person to assist me—thank you, Kay!”
“Only good post office in the area. The experience is just neutral but that's good enough to bring me almost to tears compared to the other horror show post office in the area (Gallatin)”
9AM - 1PM 2 - 5PM
416 Florida Ave NW, Washington
Post Offices
“This office is great! Employee was sooo helpful. I was stressed about mailing back my passport but she told me which envelope to use and where to write all the information. It was a breeze.”
“Convenient location
Kind staff that know what they're doing
I wish they hired a few more folks cause it can get busy with passport stuff.
A+ store”
“Amazing customer service. There was an error on a package address I had shipped from Europe, so USPS marked it as return to sender. I went to the office, explained what happened, and they redelivered it after hours! Thank you, Mr. Wright!! God bless you, and God bless the USPS!”
“God do I miss when this place was 24 hours (current hours below)!!! Wonky, little-known aspect of DC culture, but it was a fantastic convenience that let you shift a key errand til the wee hours with no lines in a fairly elegant setting. Ok, maybe it's not the Ritz, but it beat the loud, cramped options elsewhere. Even though it's no longer open around the clock, it still offers better hours and more competent staff than any other post office I've ever been to. Glad they're still around.
As of May 27, 2025, hours as follows:
Monday - Friday: 9:00 am to 7:00 pm
Saturday: 9:00 am to 5:00 pm
Sundays/Holidays: CLOSED”
“By far one of the best USPS locations in DC wish this locations was my local USPS store since it’s couple blocks down the street…don’t know why north capital is my local USPS…..but for sure will be using this location for shipping anything moving forward……not only were they professional but they even walked me through each step of the way to send an International package as well…….highly recommended location and will be back for sure……and as soon as I paid and they scanned my package I got the status update right away on my USPS app……not like north capital which never updated my status tracking and lost my package even after paying full price for tracking an envelope……a freaking envelope I laid tracking for still is missing and still has not been scanned……please avoid north capital location for shipping anything out……”
“This is a federal building. No packages are allowed to enter without Govt ID. Regular Post Office business is allowed by public, ie stamps, envelopes and passports”
9AM - 1PM 2:15 - 5PM
2341 Pennsylvania Ave. SE, Washington
Post Offices
“The mail service is mostly ok, but if I get more than one piece of mail in my box it's all crammed in... like folded..bent... crammed in the mailbox. There's no excuse for that!”
“95% are negative comment .Before I arrived here I was thinking to take sleeping 10hrs but things was changed within less than 30mins checked in and unloaded
Thank you!”
“La Vonya is an absolute joy and light in this world, we must protect her at all costs. I didn’t know my butt from my elbow when I came in but she got me right as rain and then I was on my merry way, happier to have met her and the amazing service she provided!!! Promote La Vonya!!!”
9AM - 1PM 2:15 - 5PM
3843 Pennsylvania Ave. SE, Washington
Post Offices
“I like this post office. The lady who works there is very nice, I have never had any mail lost and there is seldom a long line. I also like the selection of greeting cards that they have for sale. I noticed several negative reviews and I felt that I had to add a positive one because my experience here has always been positive. I hope yours will be too. Thanks.”
“I had an incredible experience with this post office last weekend that I want to share. I had called the customer line because a package's tracking information had been marked as delivered the day before, but they the status reverted to distribution center that morning. I was told that it is a system issue that packages get marked as delivered and the current status was correct, but she was unable to tell me why it was sitting at the distribution center (Takoma Park post office) and not out for delivery, so she put in a claim ticket. About 15 minutes later I got a call on my cell phone and it was the supervisor at that location, Ms. Foxx, asking if I had received my package. I told her that I had not and then she had Ms. Lee check in the packages on site and they located my package. This was 4:45 p.m. on a Saturday, so it was apparent it wasn't being delivered that day and it was a gift for father's day the next day. I asked if I could pick it up and was told that I could, if I got there in the next 15 minutes before they locked the back loading door and left. I made it and they both helped me load the large, heavy box into my car and absolutely made my day/week/year. The company that I purchased the gift from through Amazon had decided to ship via the slowest and cheapest means, so I couldn't blame the postal service for the package having not arrived, but the level of customer service to call me directly and then help find a solution was beyond my wildest expectations. Please do give the overworked staff at this location a break when you are frustrated with the long lines, as my experience there has been that they are always professional and do their job very well, even when they don't have a second to catch their breath in between customers.”
“Overall, the staff has always been friendly and cooperative. I have lived in Clinton for 20+ years and have never had a bad experience there. The one exception is sometimes there is a very long line - some days are busier than others!”
“Regular post office, when I came in, was there no waiting line . Servis provides nice gentlemen . I can't complain about thys place. I dont know why there is so much negative feedback.”
“The Longworth House Office Building Post Office is quite simply the best US Post Office I have encountered anywhere. The lines move quickly, the staff is friendly and they always have an abundance of stamps and mailing supplies. Mail is dispatched in the morning and after 4:00 p,m, in the afternoon. Staff will provide a special manual cancellation if you ask for it. The post office is located in the basement of the Longworth Building, but is open to the public. You will have to go through security upon entering the Capitol complex. It is easily reached by tunnel from the Cannon and Rayburn buildings.”
“Haven't been to this location in quiet some time. The atmosphere and staff was horrible. It was all new staff in there today. They were all pleasant, cheerful and helpful! Was a nice change! Hope they stick around!”
9AM - 1PM 2 - 5PM
2211 Rhode Island Ave NE, Washington
Post Offices
“As a personal vister of this fine establishment, the man who works there always is kind and courteous towards the costumer so please tip him 5 dollars when you go. Much Thanks!”
“My experience with USPS was terrible and so upsetting until I stopped by and tried this one. I lived in Laurel for 10 years and when the three locations were open we were so poorly treated that I had to drive to another place (Savage, Burtonsville). I moved to Brentwood this August and went to this location and was treated so well, with so respect and Kimberly did all she could to help me and my disabled husband. 10 stars to her and to Andrew who also works there. 10 starts!!! I am very very please! Thank you!!!!”
“This is the best post office I've been to. The regular woman who works there is great. I'm pissed today because my package was refused due to using FedEx packaging. I mean, really, who cares, so I had to cover up everything fedex and them take it back. Never have this problem with the regular person, but always with new people. 2 more things: 1) this location has always closed at 5, not 5:30 and 2) this place is a mess because of the nasty people that go in there and throw their trash everywhere but the trash can. I see strips pulled off of letters on the floor, boxes left etc etc and it's no one but these trashy customers who would never just toss their trash on there own floor. Or would they. How about we police ourselves”
“….and the Customer Service Rock Star Award goes to….Victor, Lead SSA. ???
Yesterday, my daughter and I went to the Ft Washington Post Office for passport renewal services. Victor was so professional, kind, efficient, and knew exactly what he was doing.
The Department of State sent us a letter that her passport renewal application was received, but we completed the incorrect form and provided us with the correct form and instructions for next steps.
Victor greeted us warmly. We had our part completed and Victor immediately knew what to do. What a breath of fresh air. I believe we were in and out within 7 minutes. I told Victor that he was a God-send. I was sharing this experience with a friend and she also commented that she has been serviced by Victor multiple times and the experience has always been phenomenal
Keep doing what you’re doing, Victor! Your efforts are not in vain. God Bless”
“Great and quick service. Almost never has a line. All the staff are hard working and friendly. Seems like all the bad reviews are from 3-5 years ago so Im assuming the staff was terrible back then.”
“The staff are always so friendly and respectful. It's a pleasure to visit this Post Office and I'm so grateful that it's my local one. There's never a long wait. Best USPS experience ever!”
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“USPS always gets roasted but honestly gotta give credit when it’s good. Clerk #13 (yeah that’s literally what the receipt says instead of a name lol) was amazing. Such good vibes, super sweet and actually made the whole trip feel chill. If every visit was like this I’d leave 5 stars every time!!”