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“The girl Allison was just absolutely great. I learned so much about the new phones and the wrong of the
Old. Love coming here. So glad to have met someone like Allison. Thank you.
June”
“We received the absolute best costumer service!! Melody and Jojo were extremely helpful and professional (and patient!!) as they guided us to the upgrade that best fit my husbands needs. Highly recommend this location!”
“Went to this store because I didn't have any service today and the worker explained the network was down and helped me understand what was going on with my phone”
“Great experience to say the least. Very nice ! Very informative. This is a stand up company that guarantees its work. So happy to have found this place. Highly recommended”
“Ashley Locklear at rock spring Verizon store was absolutely amazing! She helped me reset my phone eliminating some of the problems that I was having. I am grateful that she was here to help me!”
“Stopped in with a complex issue that Jeff and Brady helped me through but had to come back next day for phone issue that was no fault to verizon. AJ took the time during a very busy day to help me while his co workers took sales he could've had. Coming from sales, I know what it's like. I appreciate his patience and willingness to help me. Those are stats that corporations like Verizon don't track well enough and people like him deserve to be recognized. Anyone can sell me a phone I want. Not everyone does what he did today. Thanks AJ.”
“My experience with metro was absolutely exceptional. The staff was experienced and very knowledgeable. They were extremely friendly, through, and approachable. Madeline & Trinity were absolutely wonderful , and they recommended what I should get based on what I needed. I will NEVER be going to any other metro and they have secured a lifelong customer, even though my hometown is in Virginia Beach.”
“Ron at this location understood that I was in a hurry and kept my visit as short as possible, considering the goal in mind. Great sales representative--knowledgeable, personable and professional. Thanks for the help, Ron!”
“I had a great experience with Kendric. I was greeted when I came through the door and he asked how he can assist me today. I let him know that I wanted to upgrade my phone and let him know which phone I wanted. He went to the back made sure it was there and started the process. I felt like I was in and out within 10 minutes. My kids greatly appreciated it. Kendric was very professional and offered to help me set up my phone. I would recommend if you are with AT&T or switching over go see Kendric and he will take care of you.”
9:30AM - 6:30PM
5 Bel Air S Pkwy suite 1621, Bel Air
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“I went to them to have my screen replaced since it was shattered, was able to order the front and back of my phone the same day, and was able to fix it real quick and easy the day after. Even was able to give me a new scren protector and case.Would highly recommend if you want a quick screen fix/replacement”
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“To the store associate who helped me switch carriers yesterday...Thank you so much. You made the transaction so easy and was professional. Anyone looking to switch carriers, go to MetroPCS because they have great deals right now!!!”