“Stylist SONYA BROWN - SHE continues to look forward to my patronizing JC PENNEY.,-HAIR SALON in WALDORF MD. She Greets me with a smile and is always concerned about my comfort. She listens tentatively and offers treatments to enhance growth.and to resolve issues. She thoroughly examines my hair bringing to the Forefront any services that she deems necessary that will help increase my hair journey. THiS I truly appreciate because by her pointing out to me what is obvious is that difference between her being professional and me a client. She stays up to date with her being current I am completely satisfied. I receive numerous amounts of praise from people from all walks of life. And her styles receive applause from younger and senior voices., voices ..requesting Sonya s contact info I strongly recommend this talented caring woman. Certainly her gifts are seldom experienced. Such a valuable asset”
“I love shopping at forman Mills but this time I want to get t-shirts for my grandkids for school size large was like for a small and the XL was also fitting small so I gave had to take them back but other than that I still shop there they have some nice clothes”
“03/14/2026- Me Time!!! I went to the beauty section unmasked and alone. Spoke to store associate about new ideas and trending makeup ? items. I purchased some foundation and lip gloss products. I mixed some things and got done great results!”
“Last minute needed a pillow for my grandson camping trip, it 9am and I have to get it across town in an hour including getting dressed and morning wkdy traffic but I knew on the way was a Rose's so I Googled they're hours and the race was on, ran in found pillow and cashed out and made it in plenty of time. The pillow was really nice quality and priced low. It was a win all around...
Oh forgot to mention in my haste I forgot to grab a pillowcase lol
Thanks Rose's andit's it's opening employees for being there so early, ready and waiting on customer in need need like I was.?”
“I purchased a jacket and returned two days later with my receipt and debit card to exchange it for different size since the size wasn't available i requsted a return i didn't not had the tag ,the item was unworn and i had vaild proof of purchased .the cashier Name Kim was unprofessional and rude from the start .she told me i couldn't not return the item with out tag in a dismissive manner and she called the manger i explained the situation . the cashier and the manger refused and told me i had to return it to the original store .which is about 30 miles from home this was inconvenient and confusing .immediately after leaving i went to another Burlington location at the store both the cashier and the manger treat me with respect and provided excellent customer service the processed my return with out issue .This experience shows a clear inconsistency in how your return policy is being applied ,as,well as a lack of professionalism at the first store.I am a loyal Burlington customer and this inconsistency and poor service were very disappointing .i hope this matter is addressed .Thanks.”
“Mr. Michael has been VERY helpful every time I've come to purchase either flooring or home décor. He is very professional, polite and helpful. The prices are great and many items can be purchased and carried out the same day.”