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“Brought my PS5 in because it kept shutting off from overheating. Art was extremely professional, honest, and helpful. He explained everything clearly, cleaned the fan, replaced the thermal lining, and made sure the system was running properly instead of recommending unnecessary repairs.
He even gave me $20 off, which I really appreciated. Great customer service and quality work. Highly recommend asking for Art if you need tech or console rep”
“Ali was absolutely great in helping me keep and continue my boost mobile service. He has excellent customer service skills and it was a pleasure to have him serve me
Thank you.
Angela Jenkins
Satisfied boost mobile customer??”
“17 million stars to Clint, who was a knight in shining armor for me when I locked myself out of my apartment (by leaving my phone inside). No staff in my building were able to help, so I rushed to the only place I could think of with phones: AT&T. Clint helped me contact someone so I was able to get back in, and Clint even gave me a stack of post-its to write down the info. He was so nice, and I’ve never been happier as an AT&T customer than I was right then. Excellent customer service. Thank you!”
“I have grown frustrated with in store customer service over the years, hi pressure sales, not patient to listen to my needs but this time was different. The care that I received with this location was amazing. There was also a short wait! I’m thrilled with the service I received.”
“Was just there and was warmly greeted by both Michael and Obi. They went on to help me with what I needed and went above and beyond to make sure they took care of everything and checked with me to make sure there weren't issues. Great experience overall and I'd definitely come back for my AT&T related concerns.”
“I like this Boost Store very much. I bought My Samsung Galaxy A16 5G from that store. I switched my service and got the phone free.Service was excellent and quicker. The guy work there , is very nice and professional. I,m satisfied.”
“Eric Estrada, the rep who helped me purchase and set up my phone was very helpful and professional. I had to return about another issue and he helped me again. He was very patient and answered all of my questions. Keep him. Thanks. Bev Hairston”
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“I dropped my phone and the screen shattered ? I did an online search and while running errands found Phone Zone and it had good reviews. The shop was bright and tidy. MD was super helpful and quick. He shared options and had a fair prices.”
“Dead PC, which getting power to the motherboard but the computer wouldn't power up. Asked to diagnose but not repair, as it was an old machine and a new computer would be less than repairs most likely. $60 fee.
They promised to call later that day or the next to tell me what they found initially. I had to call to check after not hearing back. They were ordering a new motherboard to test with. Good troubleshooting, but not what I asked, for a 12-year old machine.
I declined service, but will say they did seem to know what they were doing.”
“The young lady name Toni was just the tech I needed and such a refreshing experience from the one I had a year ago at this same store. My cell was stolen and she went beyond my capabilities to help me reboot and reloading of my infro .Being somewhat technically challenged she was patient and reassuring.”
“Today I visited this store and I am so happy with the good service .this girl gave me from now on this store is my favorite store ,thank you for your patience and all your kindness.”
“Absolutely recommend ron was super helpful and made sure to provide us with a time frame as well as let us know the price before they repaired my phone screen in less than 20 minutes.Highly recommend ?”
“Anthony the Manager at this location helped me correct my phone data issue. With his assistance , I am able to navigate to the hospital to visit my great grandaughter.
I will co tinue to use Cricket and visit this store on 8500 Annapolis, rd because of Anthony's professionalism.”
“Very clean, quiet, organized and immediately greeted by employees.
Employees are courteous,and knowledgeable. A very good or bad quality depending if you're being help for waiting is when they help you they are very thorough and will make sure you understand everything before you leave.”
“I needed a place to fix my iPhone ASAP! I came across this repair shop.They are very fast and affordable! Highly recommend .They did a great job ! Very professional! Great hospitality”
“Thank you so much for excellent customer service. Will helped me switch my phone and transfer my information and showed so much patience. The absolute best experience I've ever had. He is amazing!”
“Jose` was so patient to explain the different plans to me. I had a great experience at this location. He was very professional and made sure my phone worked properly before I left the store. He should train other cricket wireless employees on how to treat customers.”
“Hi, my name is Craig, I came in 10 mins before closing. Sales Rep, Kaleb Fitzgerald helped reinstall services on my phone and also helped me get a clear understanding about home internet!”
“Great service. Aaron was knowledgeable on the products and had many options. Ended up getting a laptop and he gave a lot of insight on the product and its capabilities. Will be back for more items”
“I had a great experience at the AT&T Store. From the moment I walked in, the entire staff was professional, welcoming, and attentive.
I want to give a special shoutout to Zebria—she was extremely patient, knowledgeable, and took the time to walk me through everything without rushing the process. She made sure all my questions were answered and that I was completely comfortable with my decisions.
It’s not often you come across a team that genuinely cares about customer service, but this location definitely delivers. The whole staff works well together and creates a great atmosphere.
Highly recommend this store if you’re looking for top-tier service and people who actually take care of you.”
“Phone City was extremely professional and quick! I dropped my IPhone 11 and shattered the screen. They fixed it in no time. Excellent customer service. I highly recommend them if you need a quick fix for your cell phone screen.”
“Sam at the boost mobile, just activated and service that he rendered was awesome. Keep Sam around because he shows great. Customer service is very respectful.. he helped me with getting all my pictures back all of my apps back. Sam is awesome. I recommend Sam give him five stars two stars whatever it takes. He is an awesome guy. He has patience. I’m in love with my new iPhone because of Sam. This is my first iPhone that I purchased on my own. I have a work iPhone so now I’ll be able to be compatible with everyone else. Sam is the man.”
“Daniela was outstanding , hands down the best employee you guys have in this store along with Ana . I had other encounters in this store and were not the best . Definitely will be back to work Daniela .”
“My salesperson, Heydi was incredibly helpful, knowledgeable and took the time to answer all of my questions. I'm so happy with my new phone and the courteous service I received. ☺️”
“I just have got to share my experiences at this cricket with a worker his name is Donny Seto. He is an outstanding man, I really appreciate him without him there is no cricket store, he amazes me the way he takes good care of all his customers and no one leaves that store unhappy, he makes sure everyone is happy before they leave the store and he has alot of patience. This is the best people person ever so come to this store to buy all your phones, chargers, headset and so on, I promise you won't regret it, you will get the best service ever again his name is Donny Seto.”
“I had my iPhone repaired and they did a great job, along with good prices and friendly customer service. I definitely recommend them for anyone who needs a good repair shop….”
“Tommy assisted me with a return purchased from AT&T at BJ’s. He was very patient and walked me through the entire process. He even offered to pack my return. Need more customer service agents like him!!”
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“I am at the AT&T in forrestville, and David just took care of me very, very nice young man, and he explained a lot I'm 89, and I am very proud to have David this morning as my AT&T buddy”