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8:30AM - 4PM
4471 Redwood Rd Ste B, Fort Meade
Banks
“My company has utilized the merchant services of Magothy Payments for the past five years. They never disappoint! Exceptional service and availability! The transaction portal is so easy to use and manage. Thanks Lead and the team for your commitment to excellence!”
“I throughly enjoyed my time at Woodforest bank. The staff was incredible. Ms. Valerie took care of me with care and lots of understanding. She explained everything with full confidence and understanding. I believe that everyone should have the same experience I had at this fine establishment.”
“Having trusted advisors in real estate is immensely important. There is no one I trust more than Evan Kreitzer. He will do everything he can to make your process as smooth as possible while keeping open communication the entire time. My family and friends have also had extremely positive experiences with Evan. Thank you again for an easy transaction!”
8:30AM - 4:30PM
8870 McGaw Rd, Columbia
Banks
“My loan officer, At the Columbia, Maryland branch, was attentive and very patient as we were using Carvana where I purchased my car. That was an awful situation and she handled it quite well. Thank you so much.”
Open 24 hours
6021 University Blvd Suite 340, Ellicott City
Banks
“Shawn Douglas is always a pleasure to work with. His knowledge sits above most and whenever there is a hiccup, he knows the way to get the deal back on track ??”
“Charles was awesome. Not only was he professional but everyone knows the process itself can seem daunting but he was able to manage expectations and emotions and get us to the goal line with the least amount of stress. Thank you again”
“I’ve been banking with this branch for over 15 years, I love everything about it from the location to the tellers!! Great transition from Sandy Spring to Atlantic, still have to get used to some new app features but everything else is great. It would be nice if there was an ATM at my location to where we didn’t have to get out of our vehicle for security purposes but other than that A++”
“On a business owner level, I could not have asked for a better banking experience. This company has never made me to feel like I am a bother, instead they always make me feel like we are working together for the best interest of my business. Each time I have to email my customer service team, the respond so quickly that I am never left wondering if anyone is going to help me. They return calls so fast and have answers. If they don't, which is hardly the case, they get back to me with the answer. Seriously, this bank I cannot say enough good things about them. I feel my money is safe, well protected and maintained. I've been with other banks and man, no one has ever made me feel like my company is the only company that matters when we have an interaction! WOW.”
“Meena was so nice and helpful. I had to come in to the Severn location to activate my card on apple wallet AND figure out why my security question answer was not correct and she helped me resolve it.”
“Wow. I've never felt so comfortable and open with a representative like that before. Steve F. was incredibly reassuring with whatever I asked and was completely honest. Its good to have transparency in that industry and I felt literally so safe and respected by him. I hope yall give raises because he deserves one.”
“Yes, I was very pleased with the service I received from market USA Thank you so much Ketan for all of your help and patience with me, was very easy to apply, took alittle time for all the paperwork, but it was well worth it ,there was a lot involved with a home equity loan, and I want to mention Linda who really help me out on wiring the the funds to the title company . Thank you so much very pleased with their service.??”
“Phenomenal bank and specifically an amazing branch ran by Phil! I have a business account and a few personal accounts with them. Any time I run into issues, they're quick to resolve them. Great one-on-one service.”
“These folks are so professional they work very well together. They really reflect Woodforest Bank in such a positive light. They all should be promoted as regional supervisors in some compactly because others really need to be able to see an emulate such high level of professionalism demonstrated daily. Victor”
“I rarely leave reviews unless I feel as though that business actually deserves it. Today, my grandmother needed a cashier check and I had to assist. I called to see what exactly I needed to prepare for this transaction. Ms. Jennifer answered and walked me through every little detail beginning to end. Sweet as pie!!! I was more than confident when I pulled up to the drive through. When we arrived at the drive through Ms. Belva ( praying I’m spelling that right) was AWESOME. I have never in all my years banking with M&T dealt with a teller so polite and kind! She didn’t rush me or my grandmother although it seem to get busy as soon as we pulled up. I had the nerve two make two transactions lol but she still was patience and kind! With everything in the world going on today sometimes it’s just nice to be nice! I hope if you visit this branch you get to have the privilege of meeting this Queen. If she ever see’s this I hope she knows how much of a blessing to my day she was. ♥️”
“Hands down the best branch of M&T. So helpful and always super kind. They are always prompt with communication on any banking needs, and their staff is outstanding.”
“Because of some of the negative noted reviews here I thought I should post a review based upon my recent experience with the branch located off Little Patuxent Pkwy. I found the staff to be prompt, courteous, and quite friendly. All aspects of the transaction went as one would hope. I look forward to stopping by again.”
“I was greeted from the time I entered the branch everyone that helped me was very friendly and helpful they made my loan process very pleasant and easy I’ve been with tower for over 20 years and they have never disappointed me.
Thank you to all the people that made the process so easy.
Sincerely Mrs.Easton”
“The phenomenal customer service and a friendly, professional interaction with Mark exceeded my expectations! I am thoroughly impressed with the service and attention provided to me. I love supporting local establishments and already see selecting Shore United Bank is an excellent decision for my small business.”
9 - 11:45AM 1:15 - 5PM
8820 Columbia 100 Pkwy Suite 110, Columbia
Banks
“I came in to open a new account. I have banked at Truist for several years now, and have not been please with the service in the area. However, my experiences changed with the high level of service I received today. Upon entering I was warmly greeted by a teller who directed me to the seating area. Before I could even sit down, the Branch leader, Calvin Todman, informed me he could assist me right away. He went above and beyond to open my account, answer questions, and set everything up while I was in office. There was nothing left for me to do at home! When he did not know a questions right away , he was very transparent and asked for support to ensure the answer was correct. I could tell that he cared about the level of service that he provides to clients. I am happy that I chose this location for my banking needs.”
“We had a family function there. Great space for gatherings BUT my only complaint is the removal of trash afterwards. There should be more trash cans for the trash. But great place to have a function!”
“I have had nothing but great interactions with Chase Bank. I do not ask for much, so, I'm very simple to please. But, the staff is always courteous and friendly. When I call customer service, it has been a very pleasurable experience.
I see others comments about poor customer service, and I dont see it. I guess it is subjective. No one is perfect, and the people running this bank are human beings, and fallible, but that does not mean they do not try or care. They have to follow policy, so if your problem is a check not being accepted, there is a reason, and it is not the associates fault.
As I've stated, I dont go in often, as my activities are mostly online, but I have never truely had any discord, and am always greeted warmly by the amazing staff at the Glen Burnie branch, and the incredible customer service when I have a general question for Chase service call center.
They deserve a better rating, not because you had a bad one time experience or did not get your way... but because they are good people, and dont deserve your vitriol because of policy. Please be specific when you post. Running Chase down for their practices is ok, if you feel that way... but running the staff down because they have to perform certain duties or lose their jobs, even when they are gracious and kind to you, is just wrong.
Thank you for always being gracious and kind, every employee at the Glen Burnie Chase Bank location. You have a great team. ( and ill call you out if I believe otherwise... as you can see, I am rather verbacious!) Keep up the great work.”
“Currently seeking info on opening a couple different accounts. Visited this branch. Was helped by customer service right away, put in queue for help. Waited 15 to 20 minutes. Gentleman came and directed me to his cubicle. Gave me a business card. Took time to answer my questions. Informed me of what the bank has to offer. And answered all my questions. Was a very plesent experience.”
9AM - 6PM
7926 Crain Hwy S, Glen Burnie
Banks
“I always have a great experience while banking at the Glen Burnie location. JERMAINE, Audrey and the whole team are always so pleasant. I really appreciate them.”
“An outstanding, professional bank. Special acknowledgement for Chrissy and Debbie. They are dedicated professionals; courteous, knowledgeable and patient. It's what a bank should be.”
“I love M& T bank i am their customer for many years i was upset with potapso branch service few years ago and stoped coming to this branch. And recently started coming back to this branch because if oksana she has been so helpful every-time. Goes above and beyond to help me with a smile every visit. She is truly is a gem. My business account was compromised recently and she was very helpful setting block and opening new account etc. keep up great work we love you thank you for putting us at ease during this situation.”
“Had the one of the most helpful experience with Capital One at this location!
I was here for what I had thought was a simple transaction, renewing the annual fee of a safety box. However, the process turned a lot more complicated than I thought and I had two ladies who patiently helped me by consistently brainstorming the best solution. Together, they must have spent about an hour assisting me.
I suspect if I had gone to a different branch, I would’ve been turned away with a “sorry, please call customer service”. I am so glad I came to this branch! I wish I lived closer because it would really reassure me to live close to a Capital One location with these amazing ladies (in my haste, I didn’t at have the opportunity to ask for their names)
Thank you again!!!”
“I’ve consistently had great experiences at this location. Although I had to drive from the Baltimore Boston Street TD branch to complete a simple transaction, the trip was well worth it. On both visits, Ren was extremely helpful, quickly understood what I needed, and handled my request efficiently and professionally.”
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“Small and convenient for those who live, work on post. I live nearby and always use the drive up ATM which helps me avoid having to go inside. When I do go in the reps are always very nice and helpful. Keep in mind the hours are limited but there is another NFCU nearby in Odenton (same shopping area as WEIS, Chesapeake Dental, Transformations gym).”