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“I bought a Weber Spirit E435 from Village Hardware a few weeks back and highly recommend it. Jim and Rick helped me find the right one, delivered it, helped me get everything set up, walkthrough of maintenance, and even hauled my old one away. It was more than you'd hope for and I really appreciate how easy they made it.”
“The folks who work at Old Town Ace Hardware are amazing! They know exactly where everything is, they try to help out as much as they possibly can. This is my favorite hardware store.”
“Great experience at the Harbor Freight in Waldorf, Maryland. The store is well-organized, clean, and fully stocked with an impressive inventory. I easily found everything I needed for my recent DIY garage projects. Their selection of tools spans from basic hand wrenches to heavy-duty power equipment, all offered at unbeatable prices. What truly sets this specific Waldorf location apart is the exceptional customer service. The staff members are incredibly friendly, welcoming, and knowledgeable. As soon as I walked in, an associate greeted me and pointed me directly toward the right aisle for my items, saving me valuable time. Later, another team member helped me compare two different floor jacks, explaining the specifications clearly without any high-pressure sales tactics. The checkout process was also quick and seamless. The cashier was efficient, polite, and made sure I applied my Inside Track Club membership discounts and coupons correctly to get the maximum savings. Whether you are a professional contractor or a weekend hobbyist, this store is a fantastic resource for affordable, reliable tools. The combination of great value, well-maintained shelves, and an attentive, helpful team makes it my go-to hardware destination in Southern Maryland. I highly recommend checking out this branch, and I will definitely be returning for my future tool and equipment needs.”
9:30AM - 6:30PM
7902 Fort Hunt Rd, Alexandria
Hardware Stores
“Just discovered this place today and I’m amazed! Charming, friendly, and both practical and whimsical. My kids could spend hours here and my husband and I are just as entertained browsing. Will definitely be back!”
“The best! Always has the random tool or hardware I need last minute in a panic. Plus key copies and paint! Essential to the neighborhood. Staff is always helpful and friendly”
“Joe was a pleasure to speak with over the phone about my yard project, he was so pleasant naturally, took time answered my questions without a rush and made it all seem easy! Joe your customer service rocks!”
“I should not be allowed to go to the store I recommend Harbor Freight but do not expect to go for 1 item and walk out with just the 1 item, its more like a 5x or 10x.”
“I really like Harbor Freight. Good prices and good selection. However they lost a star from me over the last 2 visits. As an insider member I get frustrated when I have to produce a coupon for special insider deals. I give my phone so you know I'm a member. Just give the deal I've gotten 20 messages about that don't include a bar code.”
“This hardware store provides excellent service! They did a great job sharpening my kitchen knifes, making extra keys and replacing batteries for my transponders.
They sell a wide variety of items. The sales people are very professional, nice and helpful.”
“I had a project around Alexandria and Benjamin Moore store was closed temporarily and I went to Potomac paints for the first time and I had an amazing experience despite the shopping Centre is under construction. Jose went out of his way and load all my orders and Rachel helped with ordering the paint cuz they were out of stock. Definitely recommend my ppl there.”
“Love the beef jerky that they have this store at Waldorf has come up with fresh made from some company really pricey but really good and they always seem to have everything that I need in stock except for small Grit can never find it at this store”
“I cannot express enough gratitude for Johnny at the Alexandria location. I had been to my fair share of part stores and interacting with people who were quite unhelpful to say the least. While this store did not stock the part I needed, Johnny was very knowledgeable on all things mechanical and helped me to get what I needed to fix my unit. Hopefully I don't need to bother them anymore, but this store will forever be my go to should I have any more repairs in the future. Thank you so much!”
“I regret not coming here first! I had gone to 2 other stores beforehand and sadly they couldn’t help me. They say 3rd times the charm, and they weren’t kidding! Ferguson had the part I needed in stock and I was in and out within minutes. Thank you to the staff! You guys were awesome!”
“I initially went to Ferguson's warehouse in Alexandria and a gentleman was very helpful and referred me to their showroom near Springfield for more selections.. I just purchased bathroom fixtures from the Springfield showroom which has an expansive display. Bernie is an exceptional salesperson!! He spent so much time explaining brand features and options and I am so appreciative.”
“I had to pick up a couple of new strands of Christmas lights cause good luck finding the bulb that doesn't work lol!Was happy to see they still actually had a large selection instead of being sold out like in recent years.Got two packages of lights, a new pot for my ever-growing, orchid, and a new cute little succulent. Literally, every employee I passed, said hello to me, had a big smile on the face and it was genuine and warm and welcoming. It was a really good vibe. Steven was my cashier and he was amazing! So friendly, helpful, and he also had a big warm smile on his face!”
“We’ve been visiting this Lowe’s over the past few weeks because we’ve been working on a lot of projects. The service is 99% amazing—the staff throughout the store are always helpful—but the garden department staff are especially friendly and helpful. On Monday, we had to pick up some pine trees and pavers, and this guy in orange driving the forklift did an amazing job! It was pouring rain that day, but he didn’t hesitate to provide excellent service!”
“I had an exceptional experience at Lowe’s in Clinton! The staff were incredibly helpful, friendly, and knowledgeable, and they went out of their way to make sure I found what I needed. I was also impressed by the great selection of home appliances at affordable prices. It’s refreshing to receive such excellent customer service while finding quality products at a good value. Thank you to the entire team for making my visit such a positive experience. I’ll definitely be back!”
“Unfortunately I would give this location a negative 1 star due to the fact they could not match the mulch that was on sale 5 for 10 (Virgo $2 a bag). I had two employees and a manger in customer said they could match that, for the brand they have now (Scott). But when I went to cashier to get the bags, cashier said I can’t do that, ask for a manger and this other manger that came said I can’t do. I live very close by and now I have drive out of my way to another store location that farther! They lie about there deals and are sneaky about sale prices with hiding them. So corporate will hear this manager that said we can’t do, picket location all store obey by it!
July 6 2026
I had a great experience with two employees name Raphael and Joe (will correct the name if I’m wrong) for helping me get a mechanic tool box, they were both very patient and took the time to get things rights, I respect Raphael going out of his way to get the box I want and help me with the better price. Joe didn’t leave me hanging after I ask for help for my purchase, Joe helped bring the mechanic tool box out to my truck and help me lift it, thank you both!”
“Hi! I haven't been to a HD in a while, but knew this was one of the best run & well stocked from friends. Was in the neighborhood for another reason & needed Frost Covers for outside water connections, weather advisory. Stopped in on Saturday, super busy, but a fun energy, Holliday Decorations were out for Christmas- discounted early so snagged a few. Watched the little ones be so excited at the animated decorations moving & singing like being at Disney World. Garden Shop had great reductions on Flowers, so bought some season appropriate. Needed some brooms & floor cleaners, again great prices. Then the search began, Faucet Covers. Walked everywhere- no where in sight. Walked up front & a super helpful HD Employee walked up & said what do you need? I described - he says without missing a beat, back to the left, between aisles 38 & 39 in between on a display. I was skeptical but went anyway. Sure enough right where he says! Perfect experience great selection and even better prices. Thank you Biz!”
“I was looking for a specific drill bit. Website said they had it, but I had already been burned by that claim at a different retailer and I was under a time constraint. I called the store and the hardware associate is booked it up and went to check that it was there. I cery much appreciated the extra effort.”
“The automatic key cutter machine was different than I've use at other HDs, and there was no one available to help. Figured it out and even paid at the machine. Six dollars for a plain brass key is pretty expensive. And the decorative keys start at $9, far too expensive.”
“the employees in this store are always willing to assist me when I ask. They have always stopped what they're doing to assist except when they're working with a customer and I'll wait or not. When I encountered staff who don't know what's in their store, if I find the product I find them and show them and tell them where it's located. most of the negative reviews I've read are due to poor management, training and oversight. The buck stops with the manager. Customer service staff are just bodies on duty.”
6AM - 10PM
12050 Jefferson Farm Pl, Waldorf
Hardware Stores
“I rented a hydraulic brush hog today and the service I received was very friendly and attentive. The equipment worked great. The pick up and drop off was smooth.”
“Went with Home Depot Waldorf for a flooring project that fell through when we lost the contract on a home. Stressed worried but Jessica Gardner came through, she was professional polite and took care of everything in a stressful environment. Also helping her was Kelly who was also so nice and helpful. Top notch service please pass the kudos on to them both!”
“Outstanding help, Mijo (not sure name) Sunday 18th. He was patient in finding off size bolt. I was short one bolt on job, made my day. Good service. (I'd been Home Depot & ACE)
Yanci at Lowe’s was outstanding. The first dryer was severely defective—so loud the tech confirmed it needed to be returned. Without Yanci’s help, I would have canceled the purchase and gone to Home Depot. Her personal service is the only reason the situation was resolved satisfactorily. Good staff truly makes the difference.”
“Had an issue with my online order via the app and called customer service. Only on hold for a minute before I spoke with a very nice lady who immediately gave me the store phone number. Laura at Oxen Hill knew about my order as soon as I gave her the number, confirmed that it was being prepared and adjusted the order quantity for me. Felt like I was dealing with my local hardware store rather than a big box store. Thank you! Can’t wait to finish my project!”
“Darrell, an Associate in the Lawn and Garden department, is very knowledgeable and kind, genuine and easy to work with/talk to. He went out of his way to help my Mom and I with what we needed. He had thoughtful suggestions and questions. Plus, without our asking, he walked us out and loaded our vehicle with a very heavy item. We are very appreciative and thankful to Darrell!”
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“….and the Customer Service Rock Star Award goes to….Victor, Lead SSA. ???
Yesterday, my daughter and I went to the Ft Washington Post Office for passport renewal services. Victor was so professional, kind, efficient, and knew exactly what he was doing.
The Department of State sent us a letter that her passport renewal application was received, but we completed the incorrect form and provided us with the correct form and instructions for next steps.
Victor greeted us warmly. We had our part completed and Victor immediately knew what to do. What a breath of fresh air. I believe we were in and out within 7 minutes. I told Victor that he was a God-send. I was sharing this experience with a friend and she also commented that she has been serviced by Victor multiple times and the experience has always been phenomenal
Keep doing what you’re doing, Victor! Your efforts are not in vain. God Bless”