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9:30AM - 6:30PM
7902 Fort Hunt Rd, Alexandria
Hardware Stores
“Love this store. It can be a little pricey but they have everything you need. A wide selection of random things: vintage candy, classic toys, and party, kitchen, and school supplies. The list goes on!”
“Love this Ace Hardware, everyone is so helpful and kind. After several failed attempts of copying my condo key at other hardware stores, Ace was the one place to get it right. Such great customer service, this is my go to hardware store!”
“About three years ago I had the pleasure of meeting a kind gentleman who worked in the downstairs grilling area of the store. We chatted a bit and I eventually purchased a grill. One of my first jobs as a youth was working at a local hardware store. So seeing all of the familiar odds and ends made me feel a bit nostalgic. I always have supported local business and took it as a sense of local pride that my phone number is among those listed as a frequent customer. So if you want to support local business that supports it's local community, this is the place to go. So.... why not 5 stars then? (Warning: Reading and Feelings Involved. They are a great shop with great staff in the following has no bearing on how I feel about their services, competency, or policies) Well, as someone who has worked retail, and works in the business world, I am a fan of communication and the appearance of customer service, even if you're telling the customer something that they do not like. I was in the market for some fire starters as I am taking my younger kids on a camping trip. I happened to arrive at 5:59. The store closes at 6:00. As I approached, I noticed that the door inside was being unlocked to let out two people, then the door was locked behind them. The store closes at 6:00. I attempted to make eye contact with the individual locking the door but failed at that. Another gentleman from inside walked past the front door and I said "Oh, I was late, sorry." and he made no eye contact, or didn't hear me, or knew they were closed.... something. But that interaction, or lack thereof made me feel as though I was encroaching on their time. Which I might have been. But from a customer service standpoint, and from my perspective, I would have appreciated a "Sorry, we are closed" verbally. They didn't have to do that, but it would have been nice. I think I've seen maybe one too many movie where someone goes to a place for assistance, and the townsfolk obviously lock the door. They don't know if I was going to say I left my car keys there or whatever. It just didn't feel right at the time. Long story short. Great store. I found what I needed at the grocery store, but I wanted to spend my money with them. Oh well. No love lost.”
“Prices are rising to compare to big box store... But atleast they dnt stock B.S. they realized they only have a certain amount of shelf space unlike other store...Sell what works and watch it fly off the shelf... 4 star because of pricing but to be honest I'm jus fussing..”
“Was assisted right away. Of course, I needed to see a last item from the top shelf, but they brought the ladder and brought it down for me. Merchandise had been there it seemed, for years looking at the amount of dust on it. No purchase made bit the help was friendly.”
“Ms. Tineal was very helpful when I asked her for a somewhat strange request today. I was nervous to buy straw for a stray cat I am caring for because when I was a kid, my parents put a bail of straw in the car, which resulted in an infestation of wolf spiders. One huge one crawled out of the cusions of the back seat while we were out to dinner and I was mortified and frightened for months.The straw I bought this time was bagged, which I had specifically looked for. But there were a few holes in the bag, which made me nervous. Ms. Tineal was very understanding and kind as she helped me patch the holes with packing tape. I felt goofy asking for this but she made me feel like my request was totally reasonable.”
“I’m a homeowner that found capital after being frustrated with the lack of assistance and product choice at Home Depot. Walked in to the store and Michael got me set up with everything I need for my project. Asked me lots of questions to make sure nothing was forgotten. He gave me undivided attention and knew his stuff. Wish I had started coming here sooner. Every electrical need I have going forward will be purchased through Capital. Thank you.”
6:30AM - 5PM
3684 King St, Alexandria
Hardware Stores
“I haven't had the opportunity to need paint but when I do I recommend to go here. The gentleman working yesterday 5.23 morning left the store to open the usps door open as I was carrying several boxes. If that's how they treat a stranger not even entering their store I can't imagine how excellent their customer service is. Thank you again sir!”
“Fergusson is great. Always helpful in getting you the part you need. Today I needed a single small ring washer for a faucet handle. Nate & Mary helped me find the correct one in a box of washers and said, "just take it!" Thank you Nate & Mary. My faucet no longer leaks!”
“Yoshi was helpful as he provided me with help over the phone and helped me make a purchase while I was in the store. Good knowledge, good attitude and smiles is what made my experience 5-star!”
“Very welcoming staff. It was the only place I could make a copy of an old key that I needed and could not get a copy anywhere. I am happy I found this place. The process was fast and convenient. I will come back.”
“Very helpful and patient with my many questions. I have a 35+ year old house, and fixing old plumbing can be challenging. These guys always help me figure out a solution.”
“My husband and I had an excellent experience here when we visited recently to look at dishwashers after ours stopped working.The salesperson, Mark, was very knowledgable advising us on the pros and cons of each model.We’re very happy with our purchase. Thank you Lowes Waldorf and Mark.”
“As our company grows, so too has our relationship with Ferguson. Their desire to help, attention to detail and transparency has been exactly what we've needed to best serve the comfort needs of our customers.”
“Great neighborhood store, convenient for any occasion. Come visit, save a trip to Home Depot and/or Walmart. Make car keys, house keys, deadbolt locks, phone chargers, plumbing items, electrical items, paper plates, cups, body soaps/body wash and this time of year, Pecan nuts and roasted/salted/raw peanuts and Amish preserves and more.”
“Went to get some more water for the house. I almost paid the wrong price for the water but there was an employee who checked and changed the price to the exchange price.”
“Now under new ownership as Del Ray Hardware, there is slightly more room inside and it's a little easier to find what you are looking for. Staff are very friendly and eager to help and/or strike a conversation. Love that it was able to remain in the neighborhood. And that they are very dog friendly - we picked up a bag of pet safe ice melt and Penny utilizes the water bowl out front frequently. Plus, they have treats inside for any doggos who go shopping.”
“I had to pick up a couple of new strands of Christmas lights cause good luck finding the bulb that doesn't work lol!Was happy to see they still actually had a large selection instead of being sold out like in recent years.Got two packages of lights, a new pot for my ever-growing, orchid, and a new cute little succulent. Literally, every employee I passed, said hello to me, had a big smile on the face and it was genuine and warm and welcoming. It was a really good vibe. Steven was my cashier and he was amazing! So friendly, helpful, and he also had a big warm smile on his face!”
“This is the best Home Depot around. The workers are friendly, happy, nice, and welcoming. I've been here 8 times in 5 days, it's worth the drive if you need help or want advice. Thank you to the mangers at this location, you're doing all the right things, putting the customer first and helping us dream of our next project! Store is stocked well, organized, clean, and well run.”
“I work once in awhile at Georgia ave and when I do I stop at El Aguila. This is my second time on a Friday and Mr. Oscar has out done bars on Georgia ave. Don't take my word come and check it out yourself.”
“Very pleased with the great customer service Raj provided. I had some specific cuts on some lumber, Raj cuts were dead on and again, provided great customer service.”
6AM - 10PM
6003 Oxon Hill Rd, Oxon Hill
Hardware Stores
“Excellent customer service!! Daveion saw me struggling and assisted me from the parking lot. He was very knowledgeable in the products i was seeking. Simply Phenomenal and much appreciated!!”
“the employees in this store are always willing to assist me when I ask. They have always stopped what they're doing to assist except when they're working with a customer and I'll wait or not. When I encountered staff who don't know what's in their store, if I find the product I find them and show them and tell them where it's located. most of the negative reviews I've read are due to poor management, training and oversight. The buck stops with the manager. Customer service staff are just bodies on duty.”
“Procrastination prevents proper praise??I'm outside of the time frame to review directly through the survey on my receipt but that won't stop me from showing great appreciation for my favorite cashier Ms. Amanda! Great customer service skills and super knowledgeable and helpful, made the process a breeze!”
“Right off the highway on our way back to D.C. from a Richmond trip, we pulled into this Home Depot. It's exactly like all the other Home Depots with a large garden area and massive aisles of anything you need for a home project. Bathrooms are in the back, but expect some dirt inside. Customer service was helpful and friendly.”
“Went online and saw a grill when I got there they were out of stock one of the associates assisted me and he was awesome actually they all were, once I checked out my items they held them for me until I was able to get a truck to pick them up, not only that the grill I got was 180.00 they gave me 40.00 off for inconvenience due to the grill I wanted being out of stock. They also was handy to show me the request items I needed and did not just tell me or point.. I will go there anytime very friendly associates.”
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“The Fort Washington Post Office is a clean and safe facility to use. This location offers services such as Passport processing, PO boxes and of course mail. The post office has a knowledgeable and efficient staff handling every aspect of the mailing process.”