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“I had great experience with associate Azita Samia today. She resolved all my problems and answered all my questions professionally. She was very efficient. She is the best associate I have ever met in this branch.”
“I have had multiple occasions to seek customer services from Ms. Phyllis Pendergrass in the last several months with Atlantic Union, with a history of well over 10 years of banking with Sandy Spring Bank. Her service has been exceptional which means a lot because I taught customer service in my federal management position before retirement. She is a great asset to your enterprise!”
“The staff here always gives wonderful and attentive service. I've never had a bad experience here! They go above and beyond to make sure everyone gets seen as efficiently as possible, and check in with folks in line to see if they can expedite the process for simple transactions like deposits. I always look forward to seeing Yamir, Nazrawit, Jamie, Matilda, Harry, and all the other staff. They greet me by name when I come in and make me feel at home!”
“Walked in to complete some banking without an appointment and was helped immediately. I can tell at times they get busy so making an appointment would be recommended.”
“Mr. Emanual Parker is very professional and knowledgeable. He is also very nice and delighted person. He is very courteous to the customers and always provides great service to the customers.”
“Nice attention to detail and follow-up. They are very pleasant each time I visit. They always remember my name whether I go inside or via the drive-thru. They also follow up personally by phone for investments which is a nice change from the abundance of email I typically receive.”
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“We use SECU for both business and personal accounts and enjoy the friendly virtual tellers we see almost everyday. We are looking forward to the credit union expanding its business services.”